-- Table structure for table `glpi_manufacturers`
--

CREATE TABLE `glpi_manufacturers` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB AUTO_INCREMENT=13 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_manufacturers`
--

INSERT INTO `glpi_manufacturers` VALUES (1,'Concordia Informática','','2021-07-14 19:11:29','2021-07-14 18:33:32'),(2,'LG','','2021-07-14 19:07:17','2021-07-14 19:07:17'),(3,'Lenovo','','2021-07-14 19:11:36','2021-07-14 19:10:27'),(4,'PC Montado','','2021-07-15 13:32:56','2021-07-15 13:32:56'),(5,'Ryzen','','2021-07-15 13:35:07','2021-07-15 13:35:07'),(6,'Intel','','2021-07-15 13:35:48','2021-07-15 13:35:48'),(7,'Kyocera','','2021-07-15 14:13:05','2021-07-15 14:13:05'),(8,'Inovadora Sistemas','','2021-07-16 14:01:04','2021-07-16 14:01:04'),(9,'AOC','','2021-07-20 19:43:53','2021-07-20 19:43:53'),(10,'Philips','','2021-07-20 19:58:23','2021-07-20 19:58:23'),(11,'Ricoh','','2021-07-20 20:09:20','2021-07-20 20:09:20'),(12,'Epson','','2021-07-20 20:11:36','2021-07-20 20:11:36');

--
-- Table structure for table `glpi_monitormodels`
--

CREATE TABLE `glpi_monitormodels` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `product_number` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `weight` int(11) NOT NULL DEFAULT 0,
  `required_units` int(11) NOT NULL DEFAULT 1,
  `depth` float NOT NULL DEFAULT 1,
  `power_connections` int(11) NOT NULL DEFAULT 0,
  `power_consumption` int(11) NOT NULL DEFAULT 0,
  `is_half_rack` tinyint(1) NOT NULL DEFAULT 0,
  `picture_front` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `picture_rear` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`),
  KEY `product_number` (`product_number`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_monitormodels`
--


--
-- Table structure for table `glpi_monitors`
--

CREATE TABLE `glpi_monitors` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `contact` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `contact_num` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `users_id_tech` int(11) NOT NULL DEFAULT 0,
  `groups_id_tech` int(11) NOT NULL DEFAULT 0,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `serial` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `otherserial` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `size` decimal(5,2) NOT NULL DEFAULT 0.00,
  `have_micro` tinyint(1) NOT NULL DEFAULT 0,
  `have_speaker` tinyint(1) NOT NULL DEFAULT 0,
  `have_subd` tinyint(1) NOT NULL DEFAULT 0,
  `have_bnc` tinyint(1) NOT NULL DEFAULT 0,
  `have_dvi` tinyint(1) NOT NULL DEFAULT 0,
  `have_pivot` tinyint(1) NOT NULL DEFAULT 0,
  `have_hdmi` tinyint(1) NOT NULL DEFAULT 0,
  `have_displayport` tinyint(1) NOT NULL DEFAULT 0,
  `locations_id` int(11) NOT NULL DEFAULT 0,
  `monitortypes_id` int(11) NOT NULL DEFAULT 0,
  `monitormodels_id` int(11) NOT NULL DEFAULT 0,
  `manufacturers_id` int(11) NOT NULL DEFAULT 0,
  `is_global` tinyint(1) NOT NULL DEFAULT 0,
  `is_deleted` tinyint(1) NOT NULL DEFAULT 0,
  `is_template` tinyint(1) NOT NULL DEFAULT 0,
  `template_name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `users_id` int(11) NOT NULL DEFAULT 0,
  `groups_id` int(11) NOT NULL DEFAULT 0,
  `states_id` int(11) NOT NULL DEFAULT 0,
  `ticket_tco` decimal(20,4) DEFAULT 0.0000,
  `is_dynamic` tinyint(1) NOT NULL DEFAULT 0,
  `date_creation` timestamp NULL DEFAULT NULL,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `is_template` (`is_template`),
  KEY `is_global` (`is_global`),
  KEY `entities_id` (`entities_id`),
  KEY `manufacturers_id` (`manufacturers_id`),
  KEY `groups_id` (`groups_id`),
  KEY `users_id` (`users_id`),
  KEY `locations_id` (`locations_id`),
  KEY `monitormodels_id` (`monitormodels_id`),
  KEY `states_id` (`states_id`),
  KEY `users_id_tech` (`users_id_tech`),
  KEY `monitortypes_id` (`monitortypes_id`),
  KEY `is_deleted` (`is_deleted`),
  KEY `groups_id_tech` (`groups_id_tech`),
  KEY `is_dynamic` (`is_dynamic`),
  KEY `serial` (`serial`),
  KEY `otherserial` (`otherserial`),
  KEY `date_creation` (`date_creation`),
  KEY `is_recursive` (`is_recursive`)
) ENGINE=InnoDB AUTO_INCREMENT=16 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_monitors`
--

INSERT INTO `glpi_monitors` VALUES (1,1,'ET-01-014','2021-07-15 13:51:14','dario.demenech','',0,0,'Dario Roberto Demenech','','',21.50,0,0,0,0,0,0,0,0,4,1,0,1,0,0,0,NULL,6,0,1,0.0000,0,'2021-07-14 18:34:51',0),(2,1,'ET-01-018','2021-07-20 19:44:02','luciane.sperling','',6,0,'Luciane Sperling','','',21.50,0,0,0,0,0,0,0,0,3,1,0,9,0,0,0,NULL,0,0,1,0.0000,0,'2021-07-14 19:07:40',0),(3,1,'ET-01-102','2021-07-20 19:48:44','franciele.muler','',6,0,'Franciele Miler','','',21.50,0,0,0,0,0,0,0,0,5,1,0,1,0,0,0,NULL,0,0,1,0.0000,0,'2021-07-15 14:06:22',0),(4,1,'ET-01-100','2021-07-20 19:48:55','camila.lima','',6,0,'Camila Lima','','',21.50,0,0,0,0,0,0,0,0,6,1,0,2,0,0,0,NULL,0,0,1,0.0000,0,'2021-07-15 14:06:56',0),(5,1,'ET-01-101','2021-07-20 19:48:21','contabil.02','',6,0,'Sonia Truculo','','',21.50,0,0,0,0,0,0,0,0,6,1,0,1,0,0,0,NULL,0,0,1,0.0000,0,'2021-07-20 19:45:34',0),(6,1,'ET-01-060','2021-07-20 19:49:03','dorildo.lopes','',6,0,'Dorildo Lopes','','',21.50,0,0,0,0,0,0,0,0,6,1,0,2,0,0,0,NULL,0,0,1,0.0000,0,'2021-07-20 19:46:17',0),(7,1,'ET-01-032','2021-07-20 19:49:19','andreia.poltronieri','',6,0,'Andreia Poltronieri','','',21.50,0,0,0,0,0,0,0,0,7,1,0,1,0,0,0,NULL,0,0,1,0.0000,0,'2021-07-20 19:47:03',0),(8,1,'ET-01-110','2021-07-20 19:50:46','milaine.pereira','',6,0,'Milaine Pereira','','',21.50,0,0,0,0,0,0,0,0,7,1,0,1,0,0,0,NULL,0,0,1,0.0000,0,'2021-07-20 19:50:05',0),(9,1,'ET-01-137','2021-07-20 19:53:09','marcia.seguer','',6,0,'Marcia Seguer','','',21.50,0,0,0,0,0,0,0,0,5,1,0,1,0,0,0,NULL,0,0,1,0.0000,0,'2021-07-20 19:52:20',0),(10,1,'ET-01-086','2021-07-20 19:53:01','elizangela.brunetto','',0,0,'Elizangela Brunetto','','',21.50,0,0,0,0,0,0,0,0,5,1,0,1,0,0,0,NULL,0,0,1,0.0000,0,'2021-07-20 19:53:01',0),(11,1,'ET-01-088','2021-07-20 19:59:59','luciane.melo','',6,0,'Luciane Melo','','',21.50,0,0,0,0,0,0,0,0,5,1,0,1,0,0,0,NULL,0,0,1,0.0000,0,'2021-07-20 19:53:48',0),(12,1,'ET-01-031','2021-07-20 19:54:28','gilvania.marcon','',6,0,'Gilvania Marcon','','',21.50,0,0,0,0,0,0,0,0,5,1,0,1,0,0,0,NULL,0,0,1,0.0000,0,'2021-07-20 19:54:28',0),(13,1,'ET-01-036','2021-07-20 19:59:47','contabil.01','',6,0,'Cleber Mercio Mora','','',21.50,0,0,0,0,0,0,0,0,8,1,0,1,0,0,0,NULL,0,0,1,0.0000,0,'2021-07-20 19:55:25',0),(14,1,'ET-01-104','2021-07-20 19:57:44','euclides.dalloglio','',6,0,'Euclides Dall\' Oglio','','',21.50,0,0,0,0,0,0,0,0,3,1,0,1,0,0,0,NULL,0,0,1,0.0000,0,'2021-07-20 19:57:44',0),(15,1,'ET-01-047','2021-07-20 20:00:13','ezequiel.amorim','',6,0,'Ezequiel Amorim','','',17.00,0,0,0,0,0,0,0,0,7,1,0,10,0,0,0,NULL,0,0,1,0.0000,0,'2021-07-20 19:58:57',0);

--
-- Table structure for table `glpi_monitortypes`
--

CREATE TABLE `glpi_monitortypes` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB AUTO_INCREMENT=2 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_monitortypes`
--

INSERT INTO `glpi_monitortypes` VALUES (1,'LED','','2021-07-14 18:35:21','2021-07-14 18:33:12');

--
-- Table structure for table `glpi_netpoints`
--

CREATE TABLE `glpi_netpoints` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `locations_id` int(11) NOT NULL DEFAULT 0,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `complete` (`entities_id`,`locations_id`,`name`),
  KEY `location_name` (`locations_id`,`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_netpoints`
--


--
-- Table structure for table `glpi_networkaliases`
--

CREATE TABLE `glpi_networkaliases` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `networknames_id` int(11) NOT NULL DEFAULT 0,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `fqdns_id` int(11) NOT NULL DEFAULT 0,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `entities_id` (`entities_id`),
  KEY `name` (`name`),
  KEY `networknames_id` (`networknames_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_networkaliases`
--


--
-- Table structure for table `glpi_networkequipmentmodels`
--

CREATE TABLE `glpi_networkequipmentmodels` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `product_number` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `weight` int(11) NOT NULL DEFAULT 0,
  `required_units` int(11) NOT NULL DEFAULT 1,
  `depth` float NOT NULL DEFAULT 1,
  `power_connections` int(11) NOT NULL DEFAULT 0,
  `power_consumption` int(11) NOT NULL DEFAULT 0,
  `is_half_rack` tinyint(1) NOT NULL DEFAULT 0,
  `picture_front` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `picture_rear` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`),
  KEY `product_number` (`product_number`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_networkequipmentmodels`
--


--
-- Table structure for table `glpi_networkequipments`
--

CREATE TABLE `glpi_networkequipments` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 0,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `ram` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `serial` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `otherserial` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `contact` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `contact_num` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `users_id_tech` int(11) NOT NULL DEFAULT 0,
  `groups_id_tech` int(11) NOT NULL DEFAULT 0,
  `date_mod` timestamp NULL DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `locations_id` int(11) NOT NULL DEFAULT 0,
  `networks_id` int(11) NOT NULL DEFAULT 0,
  `networkequipmenttypes_id` int(11) NOT NULL DEFAULT 0,
  `networkequipmentmodels_id` int(11) NOT NULL DEFAULT 0,
  `manufacturers_id` int(11) NOT NULL DEFAULT 0,
  `is_deleted` tinyint(1) NOT NULL DEFAULT 0,
  `is_template` tinyint(1) NOT NULL DEFAULT 0,
  `template_name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `users_id` int(11) NOT NULL DEFAULT 0,
  `groups_id` int(11) NOT NULL DEFAULT 0,
  `states_id` int(11) NOT NULL DEFAULT 0,
  `ticket_tco` decimal(20,4) DEFAULT 0.0000,
  `is_dynamic` tinyint(1) NOT NULL DEFAULT 0,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `is_template` (`is_template`),
  KEY `entities_id` (`entities_id`),
  KEY `manufacturers_id` (`manufacturers_id`),
  KEY `groups_id` (`groups_id`),
  KEY `users_id` (`users_id`),
  KEY `locations_id` (`locations_id`),
  KEY `networkequipmentmodels_id` (`networkequipmentmodels_id`),
  KEY `networks_id` (`networks_id`),
  KEY `states_id` (`states_id`),
  KEY `users_id_tech` (`users_id_tech`),
  KEY `networkequipmenttypes_id` (`networkequipmenttypes_id`),
  KEY `is_deleted` (`is_deleted`),
  KEY `date_mod` (`date_mod`),
  KEY `groups_id_tech` (`groups_id_tech`),
  KEY `is_dynamic` (`is_dynamic`),
  KEY `serial` (`serial`),
  KEY `otherserial` (`otherserial`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_networkequipments`
--


--
-- Table structure for table `glpi_networkequipmenttypes`
--

CREATE TABLE `glpi_networkequipmenttypes` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_networkequipmenttypes`
--


--
-- Table structure for table `glpi_networkinterfaces`
--

CREATE TABLE `glpi_networkinterfaces` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_networkinterfaces`
--


--
-- Table structure for table `glpi_networknames`
--

CREATE TABLE `glpi_networknames` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `items_id` int(11) NOT NULL DEFAULT 0,
  `itemtype` varchar(100) COLLATE utf8_unicode_ci NOT NULL,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `fqdns_id` int(11) NOT NULL DEFAULT 0,
  `is_deleted` tinyint(1) NOT NULL DEFAULT 0,
  `is_dynamic` tinyint(1) NOT NULL DEFAULT 0,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `entities_id` (`entities_id`),
  KEY `FQDN` (`name`,`fqdns_id`),
  KEY `name` (`name`),
  KEY `fqdns_id` (`fqdns_id`),
  KEY `is_deleted` (`is_deleted`),
  KEY `is_dynamic` (`is_dynamic`),
  KEY `item` (`itemtype`,`items_id`,`is_deleted`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_networknames`
--


--
-- Table structure for table `glpi_networkportaggregates`
--

CREATE TABLE `glpi_networkportaggregates` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `networkports_id` int(11) NOT NULL DEFAULT 0,
  `networkports_id_list` text COLLATE utf8_unicode_ci DEFAULT NULL COMMENT 'array of associated networkports_id',
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `networkports_id` (`networkports_id`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_networkportaggregates`
--


--
-- Table structure for table `glpi_networkportaliases`
--

CREATE TABLE `glpi_networkportaliases` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `networkports_id` int(11) NOT NULL DEFAULT 0,
  `networkports_id_alias` int(11) NOT NULL DEFAULT 0,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `networkports_id` (`networkports_id`),
  KEY `networkports_id_alias` (`networkports_id_alias`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_networkportaliases`
--


--
-- Table structure for table `glpi_networkportdialups`
--

CREATE TABLE `glpi_networkportdialups` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `networkports_id` int(11) NOT NULL DEFAULT 0,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `networkports_id` (`networkports_id`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_networkportdialups`
--


--
-- Table structure for table `glpi_networkportethernets`
--

CREATE TABLE `glpi_networkportethernets` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `networkports_id` int(11) NOT NULL DEFAULT 0,
  `items_devicenetworkcards_id` int(11) NOT NULL DEFAULT 0,
  `netpoints_id` int(11) NOT NULL DEFAULT 0,
  `type` varchar(10) COLLATE utf8_unicode_ci DEFAULT '' COMMENT 'T, LX, SX',
  `speed` int(11) NOT NULL DEFAULT 10 COMMENT 'Mbit/s: 10, 100, 1000, 10000',
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `networkports_id` (`networkports_id`),
  KEY `card` (`items_devicenetworkcards_id`),
  KEY `netpoint` (`netpoints_id`),
  KEY `type` (`type`),
  KEY `speed` (`speed`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_networkportethernets`
--


--
-- Table structure for table `glpi_networkportfiberchannels`
--

CREATE TABLE `glpi_networkportfiberchannels` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `networkports_id` int(11) NOT NULL DEFAULT 0,
  `items_devicenetworkcards_id` int(11) NOT NULL DEFAULT 0,
  `netpoints_id` int(11) NOT NULL DEFAULT 0,
  `wwn` varchar(16) COLLATE utf8_unicode_ci DEFAULT '',
  `speed` int(11) NOT NULL DEFAULT 10 COMMENT 'Mbit/s: 10, 100, 1000, 10000',
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `networkports_id` (`networkports_id`),
  KEY `card` (`items_devicenetworkcards_id`),
  KEY `netpoint` (`netpoints_id`),
  KEY `wwn` (`wwn`),
  KEY `speed` (`speed`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_networkportfiberchannels`
--


--
-- Table structure for table `glpi_networkportlocals`
--

CREATE TABLE `glpi_networkportlocals` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `networkports_id` int(11) NOT NULL DEFAULT 0,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `networkports_id` (`networkports_id`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_networkportlocals`
--


--
-- Table structure for table `glpi_networkports`
--

CREATE TABLE `glpi_networkports` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `items_id` int(11) NOT NULL DEFAULT 0,
  `itemtype` varchar(100) COLLATE utf8_unicode_ci NOT NULL,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 0,
  `logical_number` int(11) NOT NULL DEFAULT 0,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `instantiation_type` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `mac` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `is_deleted` tinyint(1) NOT NULL DEFAULT 0,
  `is_dynamic` tinyint(1) NOT NULL DEFAULT 0,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `on_device` (`items_id`,`itemtype`),
  KEY `item` (`itemtype`,`items_id`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`),
  KEY `mac` (`mac`),
  KEY `is_deleted` (`is_deleted`),
  KEY `is_dynamic` (`is_dynamic`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_networkports`
--


--
-- Table structure for table `glpi_networkports_networkports`
--

CREATE TABLE `glpi_networkports_networkports` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `networkports_id_1` int(11) NOT NULL DEFAULT 0,
  `networkports_id_2` int(11) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`networkports_id_1`,`networkports_id_2`),
  KEY `networkports_id_2` (`networkports_id_2`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_networkports_networkports`
--


--
-- Table structure for table `glpi_networkports_vlans`
--

CREATE TABLE `glpi_networkports_vlans` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `networkports_id` int(11) NOT NULL DEFAULT 0,
  `vlans_id` int(11) NOT NULL DEFAULT 0,
  `tagged` tinyint(1) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`networkports_id`,`vlans_id`),
  KEY `vlans_id` (`vlans_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_networkports_vlans`
--


--
-- Table structure for table `glpi_networkportwifis`
--

CREATE TABLE `glpi_networkportwifis` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `networkports_id` int(11) NOT NULL DEFAULT 0,
  `items_devicenetworkcards_id` int(11) NOT NULL DEFAULT 0,
  `wifinetworks_id` int(11) NOT NULL DEFAULT 0,
  `networkportwifis_id` int(11) NOT NULL DEFAULT 0 COMMENT 'only useful in case of Managed node',
  `version` varchar(20) COLLATE utf8_unicode_ci DEFAULT NULL COMMENT 'a, a/b, a/b/g, a/b/g/n, a/b/g/n/y',
  `mode` varchar(20) COLLATE utf8_unicode_ci DEFAULT NULL COMMENT 'ad-hoc, managed, master, repeater, secondary, monitor, auto',
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `networkports_id` (`networkports_id`),
  KEY `card` (`items_devicenetworkcards_id`),
  KEY `essid` (`wifinetworks_id`),
  KEY `version` (`version`),
  KEY `mode` (`mode`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_networkportwifis`
--


--
-- Table structure for table `glpi_networks`
--

CREATE TABLE `glpi_networks` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_networks`
--


--
-- Table structure for table `glpi_notepads`
--

CREATE TABLE `glpi_notepads` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `itemtype` varchar(100) COLLATE utf8_unicode_ci DEFAULT NULL,
  `items_id` int(11) NOT NULL DEFAULT 0,
  `date` timestamp NULL DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `users_id` int(11) NOT NULL DEFAULT 0,
  `users_id_lastupdater` int(11) NOT NULL DEFAULT 0,
  `content` longtext COLLATE utf8_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `item` (`itemtype`,`items_id`),
  KEY `date_mod` (`date_mod`),
  KEY `date` (`date`),
  KEY `users_id_lastupdater` (`users_id_lastupdater`),
  KEY `users_id` (`users_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_notepads`
--


--
-- Table structure for table `glpi_notifications`
--

CREATE TABLE `glpi_notifications` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `itemtype` varchar(100) COLLATE utf8_unicode_ci NOT NULL,
  `event` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 0,
  `is_active` tinyint(1) NOT NULL DEFAULT 0,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  `allow_response` tinyint(1) NOT NULL DEFAULT 1,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `itemtype` (`itemtype`),
  KEY `entities_id` (`entities_id`),
  KEY `is_active` (`is_active`),
  KEY `date_mod` (`date_mod`),
  KEY `is_recursive` (`is_recursive`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB AUTO_INCREMENT=72 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_notifications`
--

INSERT INTO `glpi_notifications` VALUES (1,'Alert Tickets not closed',0,'Ticket','alertnotclosed',NULL,1,1,NULL,NULL,1),(2,'New Ticket',0,'Ticket','new',NULL,1,1,NULL,NULL,1),(3,'Update Ticket',0,'Ticket','update',NULL,1,0,NULL,NULL,1),(4,'Close Ticket',0,'Ticket','closed',NULL,1,1,NULL,NULL,1),(5,'Add Followup',0,'Ticket','add_followup',NULL,1,1,NULL,NULL,1),(6,'Add Task',0,'Ticket','add_task',NULL,1,1,NULL,NULL,1),(7,'Update Followup',0,'Ticket','update_followup',NULL,1,1,NULL,NULL,1),(8,'Update Task',0,'Ticket','update_task',NULL,1,1,NULL,NULL,1),(9,'Delete Followup',0,'Ticket','delete_followup',NULL,1,1,NULL,NULL,1),(10,'Delete Task',0,'Ticket','delete_task',NULL,1,1,NULL,NULL,1),(11,'Resolve ticket',0,'Ticket','solved',NULL,1,1,NULL,NULL,1),(12,'Ticket Validation',0,'Ticket','validation',NULL,1,1,NULL,NULL,1),(13,'New Reservation',0,'Reservation','new',NULL,1,1,NULL,NULL,1),(14,'Update Reservation',0,'Reservation','update',NULL,1,1,NULL,NULL,1),(15,'Delete Reservation',0,'Reservation','delete',NULL,1,1,NULL,NULL,1),(16,'Alert Reservation',0,'Reservation','alert',NULL,1,1,NULL,NULL,1),(17,'Contract Notice',0,'Contract','notice',NULL,1,1,NULL,NULL,1),(18,'Contract End',0,'Contract','end',NULL,1,1,NULL,NULL,1),(19,'MySQL Synchronization',0,'DBConnection','desynchronization',NULL,1,1,NULL,NULL,1),(20,'Cartridges',0,'CartridgeItem','alert',NULL,1,1,NULL,NULL,1),(21,'Consumables',0,'ConsumableItem','alert',NULL,1,1,NULL,NULL,1),(22,'Infocoms',0,'Infocom','alert',NULL,1,1,NULL,NULL,1),(23,'Software Licenses',0,'SoftwareLicense','alert',NULL,1,1,NULL,NULL,1),(24,'Ticket Recall',0,'Ticket','recall',NULL,1,1,NULL,NULL,1),(25,'Password Forget',0,'User','passwordforget',NULL,1,1,NULL,NULL,1),(26,'Ticket Satisfaction',0,'Ticket','satisfaction',NULL,1,1,NULL,NULL,1),(27,'Item not unique',0,'FieldUnicity','refuse',NULL,1,1,NULL,NULL,1),(28,'CronTask Watcher',0,'CronTask','alert',NULL,1,1,NULL,NULL,1),(29,'New Problem',0,'Problem','new',NULL,1,1,NULL,NULL,1),(30,'Update Problem',0,'Problem','update',NULL,1,1,NULL,NULL,1),(31,'Resolve Problem',0,'Problem','solved',NULL,1,1,NULL,NULL,1),(32,'Add Task',0,'Problem','add_task',NULL,1,1,NULL,NULL,1),(33,'Update Task',0,'Problem','update_task',NULL,1,1,NULL,NULL,1),(34,'Delete Task',0,'Problem','delete_task',NULL,1,1,NULL,NULL,1),(35,'Close Problem',0,'Problem','closed',NULL,1,1,NULL,NULL,1),(36,'Delete Problem',0,'Problem','delete',NULL,1,1,NULL,NULL,1),(37,'Ticket Validation Answer',0,'Ticket','validation_answer',NULL,1,1,NULL,NULL,1),(38,'Contract End Periodicity',0,'Contract','periodicity',NULL,1,1,NULL,NULL,1),(39,'Contract Notice Periodicity',0,'Contract','periodicitynotice',NULL,1,1,NULL,NULL,1),(40,'Planning recall',0,'PlanningRecall','planningrecall',NULL,1,1,NULL,NULL,1),(41,'Delete Ticket',0,'Ticket','delete',NULL,1,1,NULL,NULL,1),(42,'New Change',0,'Change','new',NULL,1,1,NULL,NULL,1),(43,'Update Change',0,'Change','update',NULL,1,1,NULL,NULL,1),(44,'Resolve Change',0,'Change','solved',NULL,1,1,NULL,NULL,1),(45,'Add Task',0,'Change','add_task',NULL,1,1,NULL,NULL,1),(46,'Update Task',0,'Change','update_task',NULL,1,1,NULL,NULL,1),(47,'Delete Task',0,'Change','delete_task',NULL,1,1,NULL,NULL,1),(48,'Close Change',0,'Change','closed',NULL,1,1,NULL,NULL,1),(49,'Delete Change',0,'Change','delete',NULL,1,1,NULL,NULL,1),(50,'Ticket Satisfaction Answer',0,'Ticket','replysatisfaction',NULL,1,1,NULL,NULL,1),(51,'Receiver errors',0,'MailCollector','error',NULL,1,1,NULL,NULL,1),(52,'New Project',0,'Project','new',NULL,1,1,NULL,NULL,1),(53,'Update Project',0,'Project','update',NULL,1,1,NULL,NULL,1),(54,'Delete Project',0,'Project','delete',NULL,1,1,NULL,NULL,1),(55,'New Project Task',0,'ProjectTask','new',NULL,1,1,NULL,NULL,1),(56,'Update Project Task',0,'ProjectTask','update',NULL,1,1,NULL,NULL,1),(57,'Delete Project Task',0,'ProjectTask','delete',NULL,1,1,NULL,NULL,1),(58,'Request Unlock Items',0,'ObjectLock','unlock',NULL,1,1,NULL,NULL,1),(59,'New user in requesters',0,'Ticket','requester_user',NULL,1,1,NULL,NULL,1),(60,'New group in requesters',0,'Ticket','requester_group',NULL,1,1,NULL,NULL,1),(61,'New user in observers',0,'Ticket','observer_user',NULL,1,1,NULL,NULL,1),(62,'New group in observers',0,'Ticket','observer_group',NULL,1,1,NULL,NULL,1),(63,'New user in assignees',0,'Ticket','assign_user',NULL,1,1,NULL,NULL,1),(64,'New group in assignees',0,'Ticket','assign_group',NULL,1,1,NULL,NULL,1),(65,'New supplier in assignees',0,'Ticket','assign_supplier',NULL,1,1,NULL,NULL,1),(66,'Saved searches',0,'SavedSearch_Alert','alert',NULL,1,1,NULL,NULL,1),(67,'Certificates',0,'Certificate','alert',NULL,1,1,NULL,NULL,1),(68,'Alert expired domains',0,'Domain','ExpiredDomains',NULL,1,1,NULL,NULL,1),(69,'Alert domains close expiries',0,'Domain','DomainsWhichExpire',NULL,1,1,NULL,NULL,1),(70,'Password expires alert',0,'User','passwordexpires',NULL,1,1,NULL,NULL,1),(71,'Check plugin updates',0,'Glpi\\Marketplace\\Controller','checkpluginsupdate',NULL,1,1,NULL,NULL,1);

--
-- Table structure for table `glpi_notifications_notificationtemplates`
--

CREATE TABLE `glpi_notifications_notificationtemplates` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `notifications_id` int(11) NOT NULL DEFAULT 0,
  `mode` varchar(20) COLLATE utf8_unicode_ci NOT NULL COMMENT 'See Notification_NotificationTemplate::MODE_* constants',
  `notificationtemplates_id` int(11) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`notifications_id`,`mode`,`notificationtemplates_id`),
  KEY `notifications_id` (`notifications_id`),
  KEY `notificationtemplates_id` (`notificationtemplates_id`),
  KEY `mode` (`mode`)
) ENGINE=InnoDB AUTO_INCREMENT=72 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_notifications_notificationtemplates`
--

INSERT INTO `glpi_notifications_notificationtemplates` VALUES (1,1,'mailing',6),(2,2,'mailing',4),(3,3,'mailing',4),(4,4,'mailing',4),(5,5,'mailing',4),(6,6,'mailing',4),(7,7,'mailing',4),(8,8,'mailing',4),(9,9,'mailing',4),(10,10,'mailing',4),(11,11,'mailing',4),(12,12,'mailing',7),(13,13,'mailing',2),(14,14,'mailing',2),(15,15,'mailing',2),(16,16,'mailing',3),(17,17,'mailing',12),(18,18,'mailing',12),(19,19,'mailing',1),(20,20,'mailing',8),(21,21,'mailing',9),(22,22,'mailing',10),(23,23,'mailing',11),(24,24,'mailing',4),(25,25,'mailing',13),(26,26,'mailing',14),(27,27,'mailing',15),(28,28,'mailing',16),(29,29,'mailing',17),(30,30,'mailing',17),(31,31,'mailing',17),(32,32,'mailing',17),(33,33,'mailing',17),(34,34,'mailing',17),(35,35,'mailing',17),(36,36,'mailing',17),(37,37,'mailing',7),(38,38,'mailing',12),(39,39,'mailing',12),(40,40,'mailing',18),(41,41,'mailing',4),(42,42,'mailing',19),(43,43,'mailing',19),(44,44,'mailing',19),(45,45,'mailing',19),(46,46,'mailing',19),(47,47,'mailing',19),(48,48,'mailing',19),(49,49,'mailing',19),(50,50,'mailing',14),(51,51,'mailing',20),(52,52,'mailing',21),(53,53,'mailing',21),(54,54,'mailing',21),(55,55,'mailing',22),(56,56,'mailing',22),(57,57,'mailing',22),(58,58,'mailing',23),(59,59,'mailing',4),(60,60,'mailing',4),(61,61,'mailing',4),(62,62,'mailing',4),(63,63,'mailing',4),(64,64,'mailing',4),(65,65,'mailing',4),(66,66,'mailing',24),(67,67,'mailing',25),(68,68,'mailing',26),(69,69,'mailing',26),(70,70,'mailing',27),(71,71,'mailing',28);

--
-- Table structure for table `glpi_notificationtargets`
--

CREATE TABLE `glpi_notificationtargets` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `items_id` int(11) NOT NULL DEFAULT 0,
  `type` int(11) NOT NULL DEFAULT 0,
  `notifications_id` int(11) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  KEY `items` (`type`,`items_id`),
  KEY `notifications_id` (`notifications_id`)
) ENGINE=InnoDB AUTO_INCREMENT=140 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_notificationtargets`
--

INSERT INTO `glpi_notificationtargets` VALUES (1,3,1,13),(2,1,1,13),(3,3,2,2),(4,1,1,2),(5,1,1,3),(6,1,1,5),(7,1,1,4),(8,2,1,3),(9,4,1,3),(10,3,1,2),(11,3,1,3),(12,3,1,5),(13,3,1,4),(14,1,1,19),(15,14,1,12),(16,3,1,14),(17,1,1,14),(18,3,1,15),(19,1,1,15),(20,1,1,6),(21,3,1,6),(22,1,1,7),(23,3,1,7),(24,1,1,8),(25,3,1,8),(26,1,1,9),(27,3,1,9),(28,1,1,10),(29,3,1,10),(30,1,1,11),(31,3,1,11),(32,19,1,25),(33,3,1,26),(34,21,1,2),(35,21,1,3),(36,21,1,5),(37,21,1,4),(38,21,1,6),(39,21,1,7),(40,21,1,8),(41,21,1,9),(42,21,1,10),(43,21,1,11),(46,1,1,28),(47,3,1,29),(48,1,1,29),(49,21,1,29),(50,2,1,30),(51,4,1,30),(52,3,1,30),(53,1,1,30),(54,21,1,30),(55,3,1,31),(56,1,1,31),(57,21,1,31),(58,3,1,32),(59,1,1,32),(60,21,1,32),(61,3,1,33),(62,1,1,33),(63,21,1,33),(64,3,1,34),(65,1,1,34),(66,21,1,34),(67,3,1,35),(68,1,1,35),(69,21,1,35),(70,3,1,36),(71,1,1,36),(72,21,1,36),(73,14,1,37),(74,3,1,40),(75,1,1,41),(76,3,1,42),(77,1,1,42),(78,21,1,42),(79,2,1,43),(80,4,1,43),(81,3,1,43),(82,1,1,43),(83,21,1,43),(84,3,1,44),(85,1,1,44),(86,21,1,44),(87,3,1,45),(88,1,1,45),(89,21,1,45),(90,3,1,46),(91,1,1,46),(92,21,1,46),(93,3,1,47),(94,1,1,47),(95,21,1,47),(96,3,1,48),(97,1,1,48),(98,21,1,48),(99,3,1,49),(100,1,1,49),(101,21,1,49),(102,3,1,50),(103,2,1,50),(104,1,1,51),(105,27,1,52),(106,1,1,52),(107,28,1,52),(108,27,1,53),(109,1,1,53),(110,28,1,53),(111,27,1,54),(112,1,1,54),(113,28,1,54),(114,31,1,55),(115,1,1,55),(116,32,1,55),(117,31,1,56),(118,1,1,56),(119,32,1,56),(120,31,1,57),(121,1,1,57),(122,32,1,57),(123,19,1,58),(124,3,1,59),(125,13,1,60),(126,21,1,61),(127,20,1,62),(128,2,1,63),(129,23,1,64),(130,8,1,65),(131,19,1,66),(132,5,1,67),(133,23,1,67),(134,5,1,68),(135,23,1,68),(136,5,1,69),(137,23,1,69),(138,19,1,70),(139,1,1,71);

--
-- Table structure for table `glpi_notificationtemplates`
--

CREATE TABLE `glpi_notificationtemplates` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `itemtype` varchar(100) COLLATE utf8_unicode_ci NOT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `css` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `itemtype` (`itemtype`),
  KEY `date_mod` (`date_mod`),
  KEY `name` (`name`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB AUTO_INCREMENT=29 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_notificationtemplates`
--

INSERT INTO `glpi_notificationtemplates` VALUES (1,'MySQL Synchronization','DBConnection',NULL,NULL,NULL,NULL),(2,'Reservations','Reservation',NULL,NULL,NULL,NULL),(3,'Alert Reservation','Reservation',NULL,NULL,NULL,NULL),(4,'Tickets','Ticket',NULL,NULL,NULL,NULL),(5,'Tickets (Simple)','Ticket',NULL,NULL,NULL,NULL),(6,'Alert Tickets not closed','Ticket',NULL,NULL,NULL,NULL),(7,'Tickets Validation','Ticket',NULL,NULL,NULL,NULL),(8,'Cartridges','CartridgeItem',NULL,NULL,NULL,NULL),(9,'Consumables','ConsumableItem',NULL,NULL,NULL,NULL),(10,'Infocoms','Infocom',NULL,NULL,NULL,NULL),(11,'Licenses','SoftwareLicense',NULL,NULL,NULL,NULL),(12,'Contracts','Contract',NULL,NULL,NULL,NULL),(13,'Password Forget','User',NULL,NULL,NULL,NULL),(14,'Ticket Satisfaction','Ticket',NULL,NULL,NULL,NULL),(15,'Item not unique','FieldUnicity',NULL,NULL,NULL,NULL),(16,'CronTask','CronTask',NULL,NULL,NULL,NULL),(17,'Problems','Problem',NULL,NULL,NULL,NULL),(18,'Planning recall','PlanningRecall',NULL,NULL,NULL,NULL),(19,'Changes','Change',NULL,NULL,NULL,NULL),(20,'Receiver errors','MailCollector',NULL,NULL,NULL,NULL),(21,'Projects','Project',NULL,NULL,NULL,NULL),(22,'Project Tasks','ProjectTask',NULL,NULL,NULL,NULL),(23,'Unlock Item request','ObjectLock',NULL,NULL,NULL,NULL),(24,'Saved searches alerts','SavedSearch_Alert',NULL,NULL,NULL,NULL),(25,'Certificates','Certificate',NULL,NULL,NULL,NULL),(26,'Alert domains','Domain',NULL,NULL,NULL,NULL),(27,'Password expires alert','User',NULL,NULL,NULL,NULL),(28,'Plugin updates','Glpi\\Marketplace\\Controller',NULL,NULL,NULL,NULL);

--
-- Table structure for table `glpi_notificationtemplatetranslations`
--

CREATE TABLE `glpi_notificationtemplatetranslations` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `notificationtemplates_id` int(11) NOT NULL DEFAULT 0,
  `language` varchar(10) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
  `subject` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
  `content_text` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `content_html` text COLLATE utf8_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `notificationtemplates_id` (`notificationtemplates_id`)
) ENGINE=InnoDB AUTO_INCREMENT=29 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_notificationtemplatetranslations`
--

INSERT INTO `glpi_notificationtemplatetranslations` VALUES (1,1,'','##lang.dbconnection.title##','##lang.dbconnection.delay## : ##dbconnection.delay##','&lt;p&gt;##lang.dbconnection.delay## : ##dbconnection.delay##&lt;/p&gt;'),(2,2,'','##reservation.action##','======================================================================\n##lang.reservation.user##: ##reservation.user##\n##lang.reservation.item.name##: ##reservation.itemtype## - ##reservation.item.name##\n##IFreservation.tech## ##lang.reservation.tech## ##reservation.tech## ##ENDIFreservation.tech##\n##lang.reservation.begin##: ##reservation.begin##\n##lang.reservation.end##: ##reservation.end##\n##lang.reservation.comment##: ##reservation.comment##\n======================================================================','&lt;!-- description{ color: inherit; background: #ebebeb;border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; } --&gt;\n&lt;p&gt;&lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt;##lang.reservation.user##:&lt;/span&gt;##reservation.user##&lt;br /&gt; &lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt;##lang.reservation.item.name##:&lt;/span&gt;##reservation.itemtype## - ##reservation.item.name##&lt;br /&gt;##IFreservation.tech## ##lang.reservation.tech## ##reservation.tech####ENDIFreservation.tech##&lt;br /&gt; &lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt;##lang.reservation.begin##:&lt;/span&gt; ##reservation.begin##&lt;br /&gt; &lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt;##lang.reservation.end##:&lt;/span&gt;##reservation.end##&lt;br /&gt; &lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt;##lang.reservation.comment##:&lt;/span&gt; ##reservation.comment##&lt;/p&gt;'),(3,3,'','##reservation.action##  ##reservation.entity##','##lang.reservation.entity## : ##reservation.entity##\n\n\n##FOREACHreservations##\n##lang.reservation.itemtype## : ##reservation.itemtype##\n\n ##lang.reservation.item## : ##reservation.item##\n\n ##reservation.url##\n\n ##ENDFOREACHreservations##','&lt;p&gt;##lang.reservation.entity## : ##reservation.entity## &lt;br /&gt; &lt;br /&gt;\n##FOREACHreservations## &lt;br /&gt;##lang.reservation.itemtype## :  ##reservation.itemtype##&lt;br /&gt;\n ##lang.reservation.item## :  ##reservation.item##&lt;br /&gt; &lt;br /&gt;\n &lt;a href=\"##reservation.url##\"&gt; ##reservation.url##&lt;/a&gt;&lt;br /&gt;\n ##ENDFOREACHreservations##&lt;/p&gt;'),(4,4,'','##ticket.action## ##ticket.title##',' ##IFticket.storestatus=5##\n ##lang.ticket.url## : ##ticket.urlapprove##\n ##lang.ticket.autoclosewarning##\n ##lang.ticket.solvedate## : ##ticket.solvedate##\n ##lang.ticket.solution.type## : ##ticket.solution.type##\n ##lang.ticket.solution.description## : ##ticket.solution.description## ##ENDIFticket.storestatus##\n ##ELSEticket.storestatus## ##lang.ticket.url## : ##ticket.url## ##ENDELSEticket.storestatus##\n\n ##lang.ticket.description##\n\n ##lang.ticket.title## : ##ticket.title##\n ##lang.ticket.authors## : ##IFticket.authors## ##ticket.authors## ##ENDIFticket.authors## ##ELSEticket.authors##--##ENDELSEticket.authors##\n ##lang.ticket.creationdate## : ##ticket.creationdate##\n ##lang.ticket.closedate## : ##ticket.closedate##\n ##lang.ticket.requesttype## : ##ticket.requesttype##\n##lang.ticket.item.name## :\n\n##FOREACHitems##\n\n ##IFticket.itemtype##\n  ##ticket.itemtype## - ##ticket.item.name##\n  ##IFticket.item.model## ##lang.ticket.item.model## : ##ticket.item.model## ##ENDIFticket.item.model##\n  ##IFticket.item.serial## ##lang.ticket.item.serial## : ##ticket.item.serial## ##ENDIFticket.item.serial##\n  ##IFticket.item.otherserial## ##lang.ticket.item.otherserial## : ##ticket.item.otherserial## ##ENDIFticket.item.otherserial##\n ##ENDIFticket.itemtype##\n\n##ENDFOREACHitems##\n##IFticket.assigntousers## ##lang.ticket.assigntousers## : ##ticket.assigntousers## ##ENDIFticket.assigntousers##\n ##lang.ticket.status## : ##ticket.status##\n##IFticket.assigntogroups## ##lang.ticket.assigntogroups## : ##ticket.assigntogroups## ##ENDIFticket.assigntogroups##\n ##lang.ticket.urgency## : ##ticket.urgency##\n ##lang.ticket.impact## : ##ticket.impact##\n ##lang.ticket.priority## : ##ticket.priority##\n##IFticket.user.email## ##lang.ticket.user.email## : ##ticket.user.email ##ENDIFticket.user.email##\n##IFticket.category## ##lang.ticket.category## : ##ticket.category## ##ENDIFticket.category## ##ELSEticket.category## ##lang.ticket.nocategoryassigned## ##ENDELSEticket.category##\n ##lang.ticket.content## : ##ticket.content##\n ##IFticket.storestatus=6##\n\n ##lang.ticket.solvedate## : ##ticket.solvedate##\n ##lang.ticket.solution.type## : ##ticket.solution.type##\n ##lang.ticket.solution.description## : ##ticket.solution.description##\n ##ENDIFticket.storestatus##\n ##lang.ticket.numberoffollowups## : ##ticket.numberoffollowups##\n\n##FOREACHfollowups##\n\n [##followup.date##] ##lang.followup.isprivate## : ##followup.isprivate##\n ##lang.followup.author## ##followup.author##\n ##lang.followup.description## ##followup.description##\n ##lang.followup.date## ##followup.date##\n ##lang.followup.requesttype## ##followup.requesttype##\n\n##ENDFOREACHfollowups##\n ##lang.ticket.numberoftasks## : ##ticket.numberoftasks##\n\n##FOREACHtasks##\n\n [##task.date##] ##lang.task.isprivate## : ##task.isprivate##\n ##lang.task.author## ##task.author##\n ##lang.task.description## ##task.description##\n ##lang.task.time## ##task.time##\n ##lang.task.category## ##task.category##\n\n##ENDFOREACHtasks##','<!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div>##IFticket.storestatus=5##</div>\n<div>##lang.ticket.url## : <a href=\"##ticket.urlapprove##\">##ticket.urlapprove##</a> <strong>&#160;</strong></div>\n<div><strong>##lang.ticket.autoclosewarning##</strong></div>\n<div><span style=\"color: #888888;\"><strong><span style=\"text-decoration: underline;\">##lang.ticket.solvedate##</span></strong></span> : ##ticket.solvedate##<br /><span style=\"text-decoration: underline; color: #888888;\"><strong>##lang.ticket.solution.type##</strong></span> : ##ticket.solution.type##<br /><span style=\"text-decoration: underline; color: #888888;\"><strong>##lang.ticket.solution.description##</strong></span> : ##ticket.solution.description## ##ENDIFticket.storestatus##</div>\n<div>##ELSEticket.storestatus## ##lang.ticket.url## : <a href=\"##ticket.url##\">##ticket.url##</a> ##ENDELSEticket.storestatus##</div>\n<p class=\"description b\"><strong>##lang.ticket.description##</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> ##lang.ticket.title##</span>&#160;:##ticket.title## <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> ##lang.ticket.authors##</span>&#160;:##IFticket.authors## ##ticket.authors## ##ENDIFticket.authors##    ##ELSEticket.authors##--##ENDELSEticket.authors## <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> ##lang.ticket.creationdate##</span>&#160;:##ticket.creationdate## <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> ##lang.ticket.closedate##</span>&#160;:##ticket.closedate## <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> ##lang.ticket.requesttype##</span>&#160;:##ticket.requesttype##<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> ##lang.ticket.item.name##</span>&#160;:\n<p>##FOREACHitems##</p>\n<div class=\"description b\">##IFticket.itemtype## ##ticket.itemtype##&#160;- ##ticket.item.name## ##IFticket.item.model## ##lang.ticket.item.model## : ##ticket.item.model## ##ENDIFticket.item.model## ##IFticket.item.serial## ##lang.ticket.item.serial## : ##ticket.item.serial## ##ENDIFticket.item.serial## ##IFticket.item.otherserial## ##lang.ticket.item.otherserial## : ##ticket.item.otherserial## ##ENDIFticket.item.otherserial## ##ENDIFticket.itemtype## </div><br />\n<p>##ENDFOREACHitems##</p>\n##IFticket.assigntousers## <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> ##lang.ticket.assigntousers##</span>&#160;: ##ticket.assigntousers## ##ENDIFticket.assigntousers##<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">##lang.ticket.status## </span>&#160;: ##ticket.status##<br /> ##IFticket.assigntogroups## <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> ##lang.ticket.assigntogroups##</span>&#160;: ##ticket.assigntogroups## ##ENDIFticket.assigntogroups##<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> ##lang.ticket.urgency##</span>&#160;: ##ticket.urgency##<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> ##lang.ticket.impact##</span>&#160;: ##ticket.impact##<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> ##lang.ticket.priority##</span>&#160;: ##ticket.priority## <br /> ##IFticket.user.email##<span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> ##lang.ticket.user.email##</span>&#160;: ##ticket.user.email ##ENDIFticket.user.email##    <br /> ##IFticket.category##<span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">##lang.ticket.category## </span>&#160;:##ticket.category## ##ENDIFticket.category## ##ELSEticket.category## ##lang.ticket.nocategoryassigned## ##ENDELSEticket.category##    <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> ##lang.ticket.content##</span>&#160;: ##ticket.content##</p>\n<br />##IFticket.storestatus=6##<br /><span style=\"text-decoration: underline;\"><strong><span style=\"color: #888888;\">##lang.ticket.solvedate##</span></strong></span> : ##ticket.solvedate##<br /><span style=\"color: #888888;\"><strong><span style=\"text-decoration: underline;\">##lang.ticket.solution.type##</span></strong></span> : ##ticket.solution.type##<br /><span style=\"text-decoration: underline; color: #888888;\"><strong>##lang.ticket.solution.description##</strong></span> : ##ticket.solution.description##<br />##ENDIFticket.storestatus##</p>\n<div class=\"description b\">##lang.ticket.numberoffollowups##&#160;: ##ticket.numberoffollowups##</div>\n<p>##FOREACHfollowups##</p>\n<div class=\"description b\"><br /> <strong> [##followup.date##] <em>##lang.followup.isprivate## : ##followup.isprivate## </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> ##lang.followup.author## </span> ##followup.author##<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> ##lang.followup.description## </span> ##followup.description##<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> ##lang.followup.date## </span> ##followup.date##<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> ##lang.followup.requesttype## </span> ##followup.requesttype##</div>\n<p>##ENDFOREACHfollowups##</p>\n<div class=\"description b\">##lang.ticket.numberoftasks##&#160;: ##ticket.numberoftasks##</div>\n<p>##FOREACHtasks##</p>\n<div class=\"description b\"><br /> <strong> [##task.date##] <em>##lang.task.isprivate## : ##task.isprivate## </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> ##lang.task.author##</span> ##task.author##<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> ##lang.task.description##</span> ##task.description##<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> ##lang.task.time##</span> ##task.time##<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> ##lang.task.category##</span> ##task.category##</div>\n<p>##ENDFOREACHtasks##</p>'),(5,12,'','##contract.action##  ##contract.entity##','##lang.contract.entity## : ##contract.entity##\n\n##FOREACHcontracts##\n##lang.contract.name## : ##contract.name##\n##lang.contract.number## : ##contract.number##\n##lang.contract.time## : ##contract.time##\n##IFcontract.type####lang.contract.type## : ##contract.type####ENDIFcontract.type##\n##contract.url##\n##ENDFOREACHcontracts##','&lt;p&gt;##lang.contract.entity## : ##contract.entity##&lt;br /&gt;\n&lt;br /&gt;##FOREACHcontracts##&lt;br /&gt;##lang.contract.name## :\n##contract.name##&lt;br /&gt;\n##lang.contract.number## : ##contract.number##&lt;br /&gt;\n##lang.contract.time## : ##contract.time##&lt;br /&gt;\n##IFcontract.type####lang.contract.type## : ##contract.type##\n##ENDIFcontract.type##&lt;br /&gt;\n&lt;a href=\"##contract.url##\"&gt;\n##contract.url##&lt;/a&gt;&lt;br /&gt;\n##ENDFOREACHcontracts##&lt;/p&gt;'),(6,5,'','##ticket.action## ##ticket.title##','##lang.ticket.url## : ##ticket.url##\n\n##lang.ticket.description##\n\n\n##lang.ticket.title##  :##ticket.title##\n\n##lang.ticket.authors##  :##IFticket.authors##\n##ticket.authors## ##ENDIFticket.authors##\n##ELSEticket.authors##--##ENDELSEticket.authors##\n\n##IFticket.category## ##lang.ticket.category##  :##ticket.category##\n##ENDIFticket.category## ##ELSEticket.category##\n##lang.ticket.nocategoryassigned## ##ENDELSEticket.category##\n\n##lang.ticket.content##  : ##ticket.content##\n##IFticket.itemtype##\n##lang.ticket.item.name##  : ##ticket.itemtype## - ##ticket.item.name##\n##ENDIFticket.itemtype##','&lt;div&gt;##lang.ticket.url## : &lt;a href=\"##ticket.url##\"&gt;\n##ticket.url##&lt;/a&gt;&lt;/div&gt;\n&lt;div class=\"description b\"&gt;\n##lang.ticket.description##&lt;/div&gt;\n&lt;p&gt;&lt;span\nstyle=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt;\n##lang.ticket.title##&lt;/span&gt;&#160;:##ticket.title##\n&lt;br /&gt; &lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt;\n##lang.ticket.authors##&lt;/span&gt;\n##IFticket.authors## ##ticket.authors##\n##ENDIFticket.authors##\n##ELSEticket.authors##--##ENDELSEticket.authors##\n&lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt;&#160\n;&lt;/span&gt;&lt;br /&gt; &lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt; &lt;/span&gt;\n##IFticket.category##&lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt;\n##lang.ticket.category## &lt;/span&gt;&#160;:##ticket.category##\n##ENDIFticket.category## ##ELSEticket.category##\n##lang.ticket.nocategoryassigned## ##ENDELSEticket.category##\n&lt;br /&gt; &lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt;\n##lang.ticket.content##&lt;/span&gt;&#160;:\n##ticket.content##&lt;br /&gt;##IFticket.itemtype##\n&lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt;\n##lang.ticket.item.name##&lt;/span&gt;&#160;:\n##ticket.itemtype## - ##ticket.item.name##\n##ENDIFticket.itemtype##&lt;/p&gt;'),(7,7,'','##ticket.action## ##ticket.title##','##FOREACHvalidations##\n\n##IFvalidation.storestatus=2##\n##validation.submission.title##\n##lang.validation.commentsubmission## : ##validation.commentsubmission##\n##ENDIFvalidation.storestatus##\n##ELSEvalidation.storestatus## ##validation.answer.title## ##ENDELSEvalidation.storestatus##\n\n##lang.ticket.url## : ##ticket.urlvalidation##\n\n##IFvalidation.status## ##lang.validation.status## : ##validation.status## ##ENDIFvalidation.status##\n##IFvalidation.commentvalidation##\n##lang.validation.commentvalidation## : ##validation.commentvalidation##\n##ENDIFvalidation.commentvalidation##\n##ENDFOREACHvalidations##','&lt;div&gt;##FOREACHvalidations##&lt;/div&gt;\n&lt;p&gt;##IFvalidation.storestatus=2##&lt;/p&gt;\n&lt;div&gt;##validation.submission.title##&lt;/div&gt;\n&lt;div&gt;##lang.validation.commentsubmission## : ##validation.commentsubmission##&lt;/div&gt;\n&lt;div&gt;##ENDIFvalidation.storestatus##&lt;/div&gt;\n&lt;div&gt;##ELSEvalidation.storestatus## ##validation.answer.title## ##ENDELSEvalidation.storestatus##&lt;/div&gt;\n&lt;div&gt;&lt;/div&gt;\n&lt;div&gt;\n&lt;div&gt;##lang.ticket.url## : &lt;a href=\"##ticket.urlvalidation##\"&gt; ##ticket.urlvalidation## &lt;/a&gt;&lt;/div&gt;\n&lt;/div&gt;\n&lt;p&gt;##IFvalidation.status## ##lang.validation.status## : ##validation.status## ##ENDIFvalidation.status##\n&lt;br /&gt; ##IFvalidation.commentvalidation##&lt;br /&gt; ##lang.validation.commentvalidation## :\n&#160; ##validation.commentvalidation##&lt;br /&gt; ##ENDIFvalidation.commentvalidation##\n&lt;br /&gt;##ENDFOREACHvalidations##&lt;/p&gt;'),(8,6,'','##ticket.action## ##ticket.entity##','##lang.ticket.entity## : ##ticket.entity##\n\n##FOREACHtickets##\n\n##lang.ticket.title## : ##ticket.title##\n ##lang.ticket.status## : ##ticket.status##\n\n ##ticket.url##\n ##ENDFOREACHtickets##','&lt;table class=\"tab_cadre\" border=\"1\" cellspacing=\"2\" cellpadding=\"3\"&gt;\n&lt;tbody&gt;\n&lt;tr&gt;\n&lt;td style=\"text-align: left;\" width=\"auto\" bgcolor=\"#cccccc\"&gt;&lt;span style=\"font-size: 11px; text-align: left;\"&gt;##lang.ticket.authors##&lt;/span&gt;&lt;/td&gt;\n&lt;td style=\"text-align: left;\" width=\"auto\" bgcolor=\"#cccccc\"&gt;&lt;span style=\"font-size: 11px; text-align: left;\"&gt;##lang.ticket.title##&lt;/span&gt;&lt;/td&gt;\n&lt;td style=\"text-align: left;\" width=\"auto\" bgcolor=\"#cccccc\"&gt;&lt;span style=\"font-size: 11px; text-align: left;\"&gt;##lang.ticket.priority##&lt;/span&gt;&lt;/td&gt;\n&lt;td style=\"text-align: left;\" width=\"auto\" bgcolor=\"#cccccc\"&gt;&lt;span style=\"font-size: 11px; text-align: left;\"&gt;##lang.ticket.status##&lt;/span&gt;&lt;/td&gt;\n&lt;td style=\"text-align: left;\" width=\"auto\" bgcolor=\"#cccccc\"&gt;&lt;span style=\"font-size: 11px; text-align: left;\"&gt;##lang.ticket.attribution##&lt;/span&gt;&lt;/td&gt;\n&lt;td style=\"text-align: left;\" width=\"auto\" bgcolor=\"#cccccc\"&gt;&lt;span style=\"font-size: 11px; text-align: left;\"&gt;##lang.ticket.creationdate##&lt;/span&gt;&lt;/td&gt;\n&lt;td style=\"text-align: left;\" width=\"auto\" bgcolor=\"#cccccc\"&gt;&lt;span style=\"font-size: 11px; text-align: left;\"&gt;##lang.ticket.content##&lt;/span&gt;&lt;/td&gt;\n&lt;/tr&gt;\n##FOREACHtickets##\n&lt;tr&gt;\n&lt;td width=\"auto\"&gt;&lt;span style=\"font-size: 11px; text-align: left;\"&gt;##ticket.authors##&lt;/span&gt;&lt;/td&gt;\n&lt;td width=\"auto\"&gt;&lt;span style=\"font-size: 11px; text-align: left;\"&gt;&lt;a href=\"##ticket.url##\"&gt;##ticket.title##&lt;/a&gt;&lt;/span&gt;&lt;/td&gt;\n&lt;td width=\"auto\"&gt;&lt;span style=\"font-size: 11px; text-align: left;\"&gt;##ticket.priority##&lt;/span&gt;&lt;/td&gt;\n&lt;td width=\"auto\"&gt;&lt;span style=\"font-size: 11px; text-align: left;\"&gt;##ticket.status##&lt;/span&gt;&lt;/td&gt;\n&lt;td width=\"auto\"&gt;&lt;span style=\"font-size: 11px; text-align: left;\"&gt;##IFticket.assigntousers####ticket.assigntousers##&lt;br /&gt;##ENDIFticket.assigntousers####IFticket.assigntogroups##&lt;br /&gt;##ticket.assigntogroups## ##ENDIFticket.assigntogroups####IFticket.assigntosupplier##&lt;br /&gt;##ticket.assigntosupplier## ##ENDIFticket.assigntosupplier##&lt;/span&gt;&lt;/td&gt;\n&lt;td width=\"auto\"&gt;&lt;span style=\"font-size: 11px; text-align: left;\"&gt;##ticket.creationdate##&lt;/span&gt;&lt;/td&gt;\n&lt;td width=\"auto\"&gt;&lt;span style=\"font-size: 11px; text-align: left;\"&gt;##ticket.content##&lt;/span&gt;&lt;/td&gt;\n&lt;/tr&gt;\n##ENDFOREACHtickets##\n&lt;/tbody&gt;\n&lt;/table&gt;'),(9,9,'','##consumable.action##  ##consumable.entity##','##lang.consumable.entity## : ##consumable.entity##\n\n\n##FOREACHconsumables##\n##lang.consumable.item## : ##consumable.item##\n\n\n##lang.consumable.reference## : ##consumable.reference##\n\n##lang.consumable.remaining## : ##consumable.remaining##\n\n##consumable.url##\n\n##ENDFOREACHconsumables##','&lt;p&gt;\n##lang.consumable.entity## : ##consumable.entity##\n&lt;br /&gt; &lt;br /&gt;##FOREACHconsumables##\n&lt;br /&gt;##lang.consumable.item## : ##consumable.item##&lt;br /&gt;\n&lt;br /&gt;##lang.consumable.reference## : ##consumable.reference##&lt;br /&gt;\n##lang.consumable.remaining## : ##consumable.remaining##&lt;br /&gt;\n&lt;a href=\"##consumable.url##\"&gt; ##consumable.url##&lt;/a&gt;&lt;br /&gt;\n   ##ENDFOREACHconsumables##&lt;/p&gt;'),(10,8,'','##cartridge.action##  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##infocom.item##\n\n\n##lang.infocom.expirationdate## : ##infocom.expirationdate##\n\n##infocom.url##\n ##ENDFOREACHinfocoms##','&lt;p&gt;##lang.infocom.entity## : ##infocom.entity##\n&lt;br /&gt; &lt;br /&gt;##FOREACHinfocoms##\n&lt;br /&gt;##lang.infocom.itemtype## : ##infocom.itemtype##&lt;br /&gt;\n##lang.infocom.item## : ##infocom.item##&lt;br /&gt; &lt;br /&gt;\n##lang.infocom.expirationdate## : ##infocom.expirationdate##\n&lt;br /&gt; &lt;a href=\"##infocom.url##\"&gt;\n##infocom.url##&lt;/a&gt;&lt;br /&gt;\n##ENDFOREACHinfocoms##&lt;/p&gt;'),(12,11,'','##license.action##  ##license.entity##','##lang.license.entity## : ##license.entity##\n\n##FOREACHlicenses##\n\n##lang.license.item## : ##license.item##\n\n##lang.license.serial## : ##license.serial##\n\n##lang.license.expirationdate## : ##license.expirationdate##\n\n##license.url##\n ##ENDFOREACHlicenses##','&lt;p&gt;\n##lang.license.entity## : ##license.entity##&lt;br /&gt;\n##FOREACHlicenses##\n&lt;br /&gt;##lang.license.item## : ##license.item##&lt;br /&gt;\n##lang.license.serial## : ##license.serial##&lt;br /&gt;\n##lang.license.expirationdate## : ##license.expirationdate##\n&lt;br /&gt; &lt;a href=\"##license.url##\"&gt; ##license.url##\n&lt;/a&gt;&lt;br /&gt; ##ENDFOREACHlicenses##&lt;/p&gt;'),(13,13,'','##user.action##','##user.realname## ##user.firstname##\n\n##lang.passwordforget.information##\n\n##lang.passwordforget.link## ##user.passwordforgeturl##','&lt;p&gt;&lt;strong&gt;##user.realname## ##user.firstname##&lt;/strong&gt;&lt;/p&gt;\n&lt;p&gt;##lang.passwordforget.information##&lt;/p&gt;\n&lt;p&gt;##lang.passwordforget.link## &lt;a title=\"##user.passwordforgeturl##\" href=\"##user.passwordforgeturl##\"&gt;##user.passwordforgeturl##&lt;/a&gt;&lt;/p&gt;'),(14,14,'','##ticket.action## ##ticket.title##','##lang.ticket.title## : ##ticket.title##\n\n##lang.ticket.closedate## : ##ticket.closedate##\n\n##lang.satisfaction.text## 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##unicity.action_type##&lt;/p&gt;\n&lt;p&gt;##lang.unicity.date## : ##unicity.date##&lt;/p&gt;'),(16,16,'','##crontask.action##','##lang.crontask.warning##\n\n##FOREACHcrontasks##\n ##crontask.name## : ##crontask.description##\n\n##ENDFOREACHcrontasks##','&lt;p&gt;##lang.crontask.warning##&lt;/p&gt;\n&lt;p&gt;##FOREACHcrontasks## &lt;br /&gt;&lt;a href=\"##crontask.url##\"&gt;##crontask.name##&lt;/a&gt; : ##crontask.description##&lt;br /&gt; &lt;br /&gt;##ENDFOREACHcrontasks##&lt;/p&gt;'),(17,17,'','##problem.action## ##problem.title##','##IFproblem.storestatus=5##\n ##lang.problem.url## : ##problem.urlapprove##\n ##lang.problem.solvedate## : ##problem.solvedate##\n ##lang.problem.solution.type## : ##problem.solution.type##\n ##lang.problem.solution.description## : ##problem.solution.description## ##ENDIFproblem.storestatus##\n ##ELSEproblem.storestatus## ##lang.problem.url## : ##problem.url## ##ENDELSEproblem.storestatus##\n\n ##lang.problem.description##\n\n ##lang.problem.title##  :##problem.title##\n ##lang.problem.authors##  :##IFproblem.authors## ##problem.authors## ##ENDIFproblem.authors## ##ELSEproblem.authors##--##ENDELSEproblem.authors##\n ##lang.problem.creationdate##  :##problem.creationdate##\n ##IFproblem.assigntousers## ##lang.problem.assigntousers##  : ##problem.assigntousers## ##ENDIFproblem.assigntousers##\n ##lang.problem.status##  : ##problem.status##\n ##IFproblem.assigntogroups## ##lang.problem.assigntogroups##  : ##problem.assigntogroups## ##ENDIFproblem.assigntogroups##\n ##lang.problem.urgency##  : ##problem.urgency##\n ##lang.problem.impact##  : ##problem.impact##\n ##lang.problem.priority## : ##problem.priority##\n##IFproblem.category## ##lang.problem.category##  :##problem.category## ##ENDIFproblem.category## ##ELSEproblem.category## ##lang.problem.nocategoryassigned## ##ENDELSEproblem.category##\n ##lang.problem.content##  : ##problem.content##\n\n##IFproblem.storestatus=6##\n ##lang.problem.solvedate## : ##problem.solvedate##\n ##lang.problem.solution.type## : ##problem.solution.type##\n ##lang.problem.solution.description## : ##problem.solution.description##\n##ENDIFproblem.storestatus##\n ##lang.problem.numberoffollowups## : ##problem.numberoffollowups##\n\n##FOREACHfollowups##\n\n [##followup.date##] ##lang.followup.isprivate## : ##followup.isprivate##\n ##lang.followup.author## ##followup.author##\n ##lang.followup.description## ##followup.description##\n ##lang.followup.date## ##followup.date##\n ##lang.followup.requesttype## ##followup.requesttype##\n\n##ENDFOREACHfollowups##\n ##lang.problem.numberoftickets## : ##problem.numberoftickets##\n\n##FOREACHtickets##\n [##ticket.date##] ##lang.problem.title## : ##ticket.title##\n ##lang.problem.content## ##ticket.content##\n\n##ENDFOREACHtickets##\n ##lang.problem.numberoftasks## : ##problem.numberoftasks##\n\n##FOREACHtasks##\n [##task.date##]\n ##lang.task.author## ##task.author##\n ##lang.task.description## ##task.description##\n ##lang.task.time## 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##ENDELSEproblem.storestatus##&lt;/div&gt;\n&lt;p class=\"description b\"&gt;&lt;strong&gt;##lang.problem.description##&lt;/strong&gt;&lt;/p&gt;\n&lt;p&gt;&lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt; ##lang.problem.title##&lt;/span&gt;&#160;:##problem.title## &lt;br /&gt; &lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt; ##lang.problem.authors##&lt;/span&gt;&#160;:##IFproblem.authors## ##problem.authors## ##ENDIFproblem.authors##    ##ELSEproblem.authors##--##ENDELSEproblem.authors## &lt;br /&gt; &lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt; ##lang.problem.creationdate##&lt;/span&gt;&#160;:##problem.creationdate## &lt;br /&gt; ##IFproblem.assigntousers## &lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt; ##lang.problem.assigntousers##&lt;/span&gt;&#160;: ##problem.assigntousers## ##ENDIFproblem.assigntousers##&lt;br /&gt; &lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt;##lang.problem.status## &lt;/span&gt;&#160;: ##problem.status##&lt;br /&gt; ##IFproblem.assigntogroups## &lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt; ##lang.problem.assigntogroups##&lt;/span&gt;&#160;: ##problem.assigntogroups## ##ENDIFproblem.assigntogroups##&lt;br /&gt; &lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt; ##lang.problem.urgency##&lt;/span&gt;&#160;: ##problem.urgency##&lt;br /&gt; &lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt; ##lang.problem.impact##&lt;/span&gt;&#160;: ##problem.impact##&lt;br /&gt; &lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt; ##lang.problem.priority##&lt;/span&gt; : ##problem.priority## &lt;br /&gt;##IFproblem.category##&lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt;##lang.problem.category## &lt;/span&gt;&#160;:##problem.category##  ##ENDIFproblem.category## ##ELSEproblem.category##  ##lang.problem.nocategoryassigned## ##ENDELSEproblem.category##    &lt;br /&gt; &lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt; ##lang.problem.content##&lt;/span&gt;&#160;: ##problem.content##&lt;/p&gt;\n&lt;p&gt;##IFproblem.storestatus=6##&lt;br /&gt;&lt;span style=\"text-decoration: underline;\"&gt;&lt;strong&gt;&lt;span style=\"color: #888888;\"&gt;##lang.problem.solvedate##&lt;/span&gt;&lt;/strong&gt;&lt;/span&gt; : ##problem.solvedate##&lt;br /&gt;&lt;span style=\"color: #888888;\"&gt;&lt;strong&gt;&lt;span style=\"text-decoration: underline;\"&gt;##lang.problem.solution.type##&lt;/span&gt;&lt;/strong&gt;&lt;/span&gt; : ##problem.solution.type##&lt;br /&gt;&lt;span style=\"text-decoration: underline; color: #888888;\"&gt;&lt;strong&gt;##lang.problem.solution.description##&lt;/strong&gt;&lt;/span&gt; : ##problem.solution.description##&lt;br /&gt;##ENDIFproblem.storestatus##&lt;/p&gt;\n<div class=\"description b\">##lang.problem.numberoffollowups##&#160;: ##problem.numberoffollowups##</div>\n<p>##FOREACHfollowups##</p>\n<div class=\"description b\"><br /> <strong> [##followup.date##] <em>##lang.followup.isprivate## : ##followup.isprivate## </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> ##lang.followup.author## </span> ##followup.author##<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> ##lang.followup.description## </span> ##followup.description##<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> ##lang.followup.date## </span> ##followup.date##<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> ##lang.followup.requesttype## </span> ##followup.requesttype##</div>\n<p>##ENDFOREACHfollowups##</p>\n&lt;div class=\"description b\"&gt;##lang.problem.numberoftickets##&#160;: ##problem.numberoftickets##&lt;/div&gt;\n&lt;p&gt;##FOREACHtickets##&lt;/p&gt;\n&lt;div&gt;&lt;strong&gt; [##ticket.date##] &lt;em&gt;##lang.problem.title## : &lt;a href=\"##ticket.url##\"&gt;##ticket.title## &lt;/a&gt;&lt;/em&gt;&lt;/strong&gt;&lt;br /&gt; &lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt; &lt;/span&gt;&lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt;##lang.problem.content## &lt;/span&gt; ##ticket.content##\n&lt;p&gt;##ENDFOREACHtickets##&lt;/p&gt;\n&lt;div class=\"description b\"&gt;##lang.problem.numberoftasks##&#160;: ##problem.numberoftasks##&lt;/div&gt;\n&lt;p&gt;##FOREACHtasks##&lt;/p&gt;\n&lt;div class=\"description b\"&gt;&lt;strong&gt;[##task.date##] &lt;/strong&gt;&lt;br /&gt; &lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt; ##lang.task.author##&lt;/span&gt; ##task.author##&lt;br /&gt; &lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt; ##lang.task.description##&lt;/span&gt; ##task.description##&lt;br /&gt; &lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt; ##lang.task.time##&lt;/span&gt; ##task.time##&lt;br /&gt; &lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt; ##lang.task.category##&lt;/span&gt; ##task.category##&lt;/div&gt;\n&lt;p&gt;##ENDFOREACHtasks##&lt;/p&gt;\n&lt;/div&gt;'),(18,18,'','##recall.action##: ##recall.item.name##','##recall.action##: ##recall.item.name##\n\n##recall.item.content##\n\n##lang.recall.planning.begin##: ##recall.planning.begin##\n##lang.recall.planning.end##: ##recall.planning.end##\n##lang.recall.planning.state##: ##recall.planning.state##\n##lang.recall.item.private##: ##recall.item.private##','&lt;p&gt;##recall.action##: &lt;a href=\"##recall.item.url##\"&gt;##recall.item.name##&lt;/a&gt;&lt;/p&gt;\n&lt;p&gt;##recall.item.content##&lt;/p&gt;\n&lt;p&gt;##lang.recall.planning.begin##: ##recall.planning.begin##&lt;br /&gt;##lang.recall.planning.end##: ##recall.planning.end##&lt;br /&gt;##lang.recall.planning.state##: ##recall.planning.state##&lt;br /&gt;##lang.recall.item.private##: ##recall.item.private##&lt;br /&gt;&lt;br /&gt;&lt;/p&gt;\n&lt;p&gt;&lt;br /&gt;&lt;br /&gt;&lt;/p&gt;'),(19,19,'','##change.action## ##change.title##','##IFchange.storestatus=5##\n ##lang.change.url## : ##change.urlapprove##\n ##lang.change.solvedate## : ##change.solvedate##\n ##lang.change.solution.type## : ##change.solution.type##\n ##lang.change.solution.description## : ##change.solution.description## ##ENDIFchange.storestatus##\n ##ELSEchange.storestatus## ##lang.change.url## : ##change.url## ##ENDELSEchange.storestatus##\n\n ##lang.change.description##\n\n ##lang.change.title##  :##change.title##\n ##lang.change.authors##  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##lang.change.solution.description## : ##change.solution.description##\n##ENDIFchange.storestatus##\n ##lang.change.numberoffollowups## : ##change.numberoffollowups##\n\n##FOREACHfollowups##\n\n [##followup.date##] ##lang.followup.isprivate## : ##followup.isprivate##\n ##lang.followup.author## ##followup.author##\n ##lang.followup.description## ##followup.description##\n ##lang.followup.date## ##followup.date##\n ##lang.followup.requesttype## ##followup.requesttype##\n\n##ENDFOREACHfollowups##\n ##lang.change.numberofproblems## : ##change.numberofproblems##\n\n##FOREACHproblems##\n [##problem.date##] ##lang.change.title## : ##problem.title##\n ##lang.change.content## ##problem.content##\n\n##ENDFOREACHproblems##\n ##lang.change.numberoftasks## : ##change.numberoftasks##\n\n##FOREACHtasks##\n [##task.date##]\n ##lang.task.author## ##task.author##\n ##lang.task.description## ##task.description##\n ##lang.task.time## ##task.time##\n ##lang.task.category## ##task.category##\n\n##ENDFOREACHtasks##\n','&lt;p&gt;##IFchange.storestatus=5##&lt;/p&gt;\n&lt;div&gt;##lang.change.url## : &lt;a href=\"##change.urlapprove##\"&gt;##change.urlapprove##&lt;/a&gt;&lt;/div&gt;\n&lt;div&gt;&lt;span style=\"color: #888888;\"&gt;&lt;strong&gt;&lt;span style=\"text-decoration: underline;\"&gt;##lang.change.solvedate##&lt;/span&gt;&lt;/strong&gt;&lt;/span&gt; : ##change.solvedate##&lt;br /&gt;&lt;span style=\"text-decoration: underline; color: #888888;\"&gt;&lt;strong&gt;##lang.change.solution.type##&lt;/strong&gt;&lt;/span&gt; : ##change.solution.type##&lt;br /&gt;&lt;span style=\"text-decoration: underline; color: #888888;\"&gt;&lt;strong&gt;##lang.change.solution.description##&lt;/strong&gt;&lt;/span&gt; : ##change.solution.description## ##ENDIFchange.storestatus##&lt;/div&gt;\n&lt;div&gt;##ELSEchange.storestatus## ##lang.change.url## : &lt;a href=\"##change.url##\"&gt;##change.url##&lt;/a&gt; ##ENDELSEchange.storestatus##&lt;/div&gt;\n&lt;p class=\"description b\"&gt;&lt;strong&gt;##lang.change.description##&lt;/strong&gt;&lt;/p&gt;\n&lt;p&gt;&lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt; ##lang.change.title##&lt;/span&gt;&#160;:##change.title## &lt;br /&gt; &lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt; ##lang.change.authors##&lt;/span&gt;&#160;:##IFchange.authors## ##change.authors## ##ENDIFchange.authors##    ##ELSEchange.authors##--##ENDELSEchange.authors## &lt;br /&gt; &lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt; ##lang.change.creationdate##&lt;/span&gt;&#160;:##change.creationdate## &lt;br /&gt; ##IFchange.assigntousers## &lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt; ##lang.change.assigntousers##&lt;/span&gt;&#160;: ##change.assigntousers## ##ENDIFchange.assigntousers##&lt;br /&gt; &lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt;##lang.change.status## &lt;/span&gt;&#160;: ##change.status##&lt;br /&gt; ##IFchange.assigntogroups## &lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt; ##lang.change.assigntogroups##&lt;/span&gt;&#160;: ##change.assigntogroups## ##ENDIFchange.assigntogroups##&lt;br /&gt; &lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt; ##lang.change.urgency##&lt;/span&gt;&#160;: ##change.urgency##&lt;br /&gt; &lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt; ##lang.change.impact##&lt;/span&gt;&#160;: ##change.impact##&lt;br /&gt; &lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt; ##lang.change.priority##&lt;/span&gt; : ##change.priority## &lt;br /&gt;##IFchange.category##&lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt;##lang.change.category## &lt;/span&gt;&#160;:##change.category##  ##ENDIFchange.category## ##ELSEchange.category##  ##lang.change.nocategoryassigned## ##ENDELSEchange.category##    &lt;br /&gt; &lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt; ##lang.change.content##&lt;/span&gt;&#160;: ##change.content##&lt;/p&gt;\n&lt;p&gt;##IFchange.storestatus=6##&lt;br /&gt;&lt;span style=\"text-decoration: underline;\"&gt;&lt;strong&gt;&lt;span style=\"color: #888888;\"&gt;##lang.change.solvedate##&lt;/span&gt;&lt;/strong&gt;&lt;/span&gt; : ##change.solvedate##&lt;br /&gt;&lt;span style=\"color: #888888;\"&gt;&lt;strong&gt;&lt;span style=\"text-decoration: underline;\"&gt;##lang.change.solution.type##&lt;/span&gt;&lt;/strong&gt;&lt;/span&gt; : ##change.solution.type##&lt;br /&gt;&lt;span style=\"text-decoration: underline; color: #888888;\"&gt;&lt;strong&gt;##lang.change.solution.description##&lt;/strong&gt;&lt;/span&gt; : ##change.solution.description##&lt;br /&gt;##ENDIFchange.storestatus##&lt;/p&gt;\n<div class=\"description b\">##lang.change.numberoffollowups##&#160;: ##change.numberoffollowups##</div>\n<p>##FOREACHfollowups##</p>\n<div class=\"description b\"><br /> <strong> [##followup.date##] <em>##lang.followup.isprivate## : ##followup.isprivate## </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> ##lang.followup.author## </span> ##followup.author##<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> ##lang.followup.description## </span> ##followup.description##<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> ##lang.followup.date## </span> ##followup.date##<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> ##lang.followup.requesttype## </span> ##followup.requesttype##</div>\n<p>##ENDFOREACHfollowups##</p>\n&lt;div class=\"description b\"&gt;##lang.change.numberofproblems##&#160;: ##change.numberofproblems##&lt;/div&gt;\n&lt;p&gt;##FOREACHproblems##&lt;/p&gt;\n&lt;div&gt;&lt;strong&gt; [##problem.date##] &lt;em&gt;##lang.change.title## : &lt;a href=\"##problem.url##\"&gt;##problem.title## &lt;/a&gt;&lt;/em&gt;&lt;/strong&gt;&lt;br /&gt; &lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt; &lt;/span&gt;&lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt;##lang.change.content## &lt;/span&gt; ##problem.content##\n&lt;p&gt;##ENDFOREACHproblems##&lt;/p&gt;\n&lt;div class=\"description b\"&gt;##lang.change.numberoftasks##&#160;: ##change.numberoftasks##&lt;/div&gt;\n&lt;p&gt;##FOREACHtasks##&lt;/p&gt;\n&lt;div class=\"description b\"&gt;&lt;strong&gt;[##task.date##] &lt;/strong&gt;&lt;br /&gt; &lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt; ##lang.task.author##&lt;/span&gt; ##task.author##&lt;br /&gt; &lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt; ##lang.task.description##&lt;/span&gt; ##task.description##&lt;br /&gt; &lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt; ##lang.task.time##&lt;/span&gt; ##task.time##&lt;br /&gt; &lt;span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"&gt; ##lang.task.category##&lt;/span&gt; ##task.category##&lt;/div&gt;\n&lt;p&gt;##ENDFOREACHtasks##&lt;/p&gt;\n&lt;/div&gt;'),(20,20,'','##mailcollector.action##','##FOREACHmailcollectors##\n##lang.mailcollector.name## : ##mailcollector.name##\n##lang.mailcollector.errors## : ##mailcollector.errors##\n##mailcollector.url##\n##ENDFOREACHmailcollectors##','&lt;p&gt;##FOREACHmailcollectors##&lt;br /&gt;##lang.mailcollector.name## : ##mailcollector.name##&lt;br /&gt; ##lang.mailcollector.errors## : ##mailcollector.errors##&lt;br /&gt;&lt;a href=\"##mailcollector.url##\"&gt;##mailcollector.url##&lt;/a&gt;&lt;br /&gt; ##ENDFOREACHmailcollectors##&lt;/p&gt;\n&lt;p&gt;&lt;/p&gt;'),(21,21,'','##project.action## ##project.name## ##project.code##','##lang.project.url## : ##project.url##\n\n##lang.project.description##\n\n##lang.project.name## : ##project.name##\n##lang.project.code## : ##project.code##\n##lang.project.manager## : ##project.manager##\n##lang.project.managergroup## : ##project.managergroup##\n##lang.project.creationdate## : ##project.creationdate##\n##lang.project.priority## : ##project.priority##\n##lang.project.state## : ##project.state##\n##lang.project.type## : ##project.type##\n##lang.project.description## : ##project.description##\n\n##lang.project.numberoftasks## : ##project.numberoftasks##\n\n\n\n##FOREACHtasks##\n\n[##task.creationdate##]\n##lang.task.name## : ##task.name##\n##lang.task.state## : ##task.state##\n##lang.task.type## : ##task.type##\n##lang.task.percent## : ##task.percent##\n##lang.task.description## : ##task.description##\n\n##ENDFOREACHtasks##','&lt;p&gt;##lang.project.url## : &lt;a href=\"##project.url##\"&gt;##project.url##&lt;/a&gt;&lt;/p&gt;\n&lt;p&gt;&lt;strong&gt;##lang.project.description##&lt;/strong&gt;&lt;/p&gt;\n&lt;p&gt;##lang.project.name## : ##project.name##&lt;br /&gt;##lang.project.code## : ##project.code##&lt;br /&gt; ##lang.project.manager## : ##project.manager##&lt;br /&gt;##lang.project.managergroup## : ##project.managergroup##&lt;br /&gt; ##lang.project.creationdate## : ##project.creationdate##&lt;br /&gt;##lang.project.priority## : ##project.priority## &lt;br /&gt;##lang.project.state## : ##project.state##&lt;br /&gt;##lang.project.type## : ##project.type##&lt;br /&gt;##lang.project.description## : ##project.description##&lt;/p&gt;\n&lt;p&gt;##lang.project.numberoftasks## : ##project.numberoftasks##&lt;/p&gt;\n&lt;div&gt;\n&lt;p&gt;##FOREACHtasks##&lt;/p&gt;\n&lt;div&gt;&lt;strong&gt;[##task.creationdate##] &lt;/strong&gt;&lt;br /&gt; ##lang.task.name## : ##task.name##&lt;br /&gt;##lang.task.state## : ##task.state##&lt;br /&gt;##lang.task.type## : ##task.type##&lt;br /&gt;##lang.task.percent## : ##task.percent##&lt;br /&gt;##lang.task.description## : ##task.description##&lt;/div&gt;\n&lt;p&gt;##ENDFOREACHtasks##&lt;/p&gt;\n&lt;/div&gt;'),(22,22,'','##projecttask.action## ##projecttask.name##','##lang.projecttask.url## : ##projecttask.url##\n\n##lang.projecttask.description##\n\n##lang.projecttask.name## : ##projecttask.name##\n##lang.projecttask.project## : ##projecttask.project##\n##lang.projecttask.creationdate## : ##projecttask.creationdate##\n##lang.projecttask.state## : ##projecttask.state##\n##lang.projecttask.type## : ##projecttask.type##\n##lang.projecttask.description## : ##projecttask.description##\n\n##lang.projecttask.numberoftasks## : ##projecttask.numberoftasks##\n\n\n\n##FOREACHtasks##\n\n[##task.creationdate##]\n##lang.task.name## : ##task.name##\n##lang.task.state## : ##task.state##\n##lang.task.type## : ##task.type##\n##lang.task.percent## : ##task.percent##\n##lang.task.description## : ##task.description##\n\n##ENDFOREACHtasks##','&lt;p&gt;##lang.projecttask.url## : &lt;a href=\"##projecttask.url##\"&gt;##projecttask.url##&lt;/a&gt;&lt;/p&gt;\n&lt;p&gt;&lt;strong&gt;##lang.projecttask.description##&lt;/strong&gt;&lt;/p&gt;\n&lt;p&gt;##lang.projecttask.name## : ##projecttask.name##&lt;br /&gt;##lang.projecttask.project## : &lt;a href=\"##projecttask.projecturl##\"&gt;##projecttask.project##&lt;/a&gt;&lt;br /&gt;##lang.projecttask.creationdate## : ##projecttask.creationdate##&lt;br /&gt;##lang.projecttask.state## : ##projecttask.state##&lt;br /&gt;##lang.projecttask.type## : ##projecttask.type##&lt;br /&gt;##lang.projecttask.description## : ##projecttask.description##&lt;/p&gt;\n&lt;p&gt;##lang.projecttask.numberoftasks## : ##projecttask.numberoftasks##&lt;/p&gt;\n&lt;div&gt;\n&lt;p&gt;##FOREACHtasks##&lt;/p&gt;\n&lt;div&gt;&lt;strong&gt;[##task.creationdate##] &lt;/strong&gt;&lt;br /&gt;##lang.task.name## : ##task.name##&lt;br /&gt;##lang.task.state## : ##task.state##&lt;br /&gt;##lang.task.type## : ##task.type##&lt;br /&gt;##lang.task.percent## : ##task.percent##&lt;br /&gt;##lang.task.description## : ##task.description##&lt;/div&gt;\n&lt;p&gt;##ENDFOREACHtasks##&lt;/p&gt;\n&lt;/div&gt;'),(23,23,'','##objectlock.action##','##objectlock.type## ###objectlock.id## - ##objectlock.name##\n\n      ##lang.objectlock.url##\n      ##objectlock.url##\n\n      ##lang.objectlock.date_mod##\n      ##objectlock.date_mod##\n\n      Hello ##objectlock.lockedby.firstname##,\n      Could go to this item and unlock it for me?\n      Thank you,\n      Regards,\n      ##objectlock.requester.firstname##','&lt;table&gt;\n      &lt;tbody&gt;\n      &lt;tr&gt;&lt;th colspan=\"2\"&gt;&lt;a href=\"##objectlock.url##\"&gt;##objectlock.type## ###objectlock.id## - ##objectlock.name##&lt;/a&gt;&lt;/th&gt;&lt;/tr&gt;\n      &lt;tr&gt;\n      &lt;td&gt;##lang.objectlock.url##&lt;/td&gt;\n      &lt;td&gt;##objectlock.url##&lt;/td&gt;\n      &lt;/tr&gt;\n      &lt;tr&gt;\n      &lt;td&gt;##lang.objectlock.date_mod##&lt;/td&gt;\n      &lt;td&gt;##objectlock.date_mod##&lt;/td&gt;\n      &lt;/tr&gt;\n      &lt;/tbody&gt;\n      &lt;/table&gt;\n      &lt;p&gt;&lt;span style=\"font-size: small;\"&gt;Hello ##objectlock.lockedby.firstname##,&lt;br /&gt;Could go to this item and unlock it for me?&lt;br /&gt;Thank you,&lt;br /&gt;Regards,&lt;br /&gt;##objectlock.requester.firstname## ##objectlock.requester.lastname##&lt;/span&gt;&lt;/p&gt;'),(24,24,'','##savedsearch.action## ##savedsearch.name##','##savedsearch.type## ###savedsearch.id## - ##savedsearch.name##\n\n      ##savedsearch.message##\n\n      ##lang.savedsearch.url##\n      ##savedsearch.url##\n\n      Regards,','&lt;table&gt;\n      &lt;tbody&gt;\n      &lt;tr&gt;&lt;th colspan=\"2\"&gt;&lt;a href=\"##savedsearch.url##\"&gt;##savedsearch.type## ###savedsearch.id## - ##savedsearch.name##&lt;/a&gt;&lt;/th&gt;&lt;/tr&gt;\n      &lt;tr&gt;&lt;td colspan=\"2\"&gt;&lt;a href=\"##savedsearch.url##\"&gt;##savedsearch.message##&lt;/a&gt;&lt;/td&gt;&lt;/tr&gt;\n      &lt;tr&gt;\n      &lt;td&gt;##lang.savedsearch.url##&lt;/td&gt;\n      &lt;td&gt;##savedsearch.url##&lt;/td&gt;\n      &lt;/tr&gt;\n      &lt;/tbody&gt;\n      &lt;/table&gt;\n      &lt;p&gt;&lt;span style=\"font-size: small;\"&gt;Hello &lt;br /&gt;Regards,&lt;/span&gt;&lt;/p&gt;'),(25,25,'','##certificate.action##  ##certificate.entity##','##lang.certificate.entity## : ##certificate.entity##\n\n##FOREACHcertificates##\n\n##lang.certificate.serial## : ##certificate.serial##\n\n##lang.certificate.expirationdate## : ##certificate.expirationdate##\n\n##certificate.url##\n ##ENDFOREACHcertificates##','&lt;p&gt;\n##lang.certificate.entity## : ##certificate.entity##&lt;br /&gt;\n##FOREACHcertificates##\n&lt;br /&gt;##lang.certificate.name## : ##certificate.name##&lt;br /&gt;\n##lang.certificate.serial## : ##certificate.serial##&lt;br /&gt;\n##lang.certificate.expirationdate## : ##certificate.expirationdate##\n&lt;br /&gt; &lt;a href=\"##certificate.url##\"&gt; ##certificate.url##\n&lt;/a&gt;&lt;br /&gt; ##ENDFOREACHcertificates##&lt;/p&gt;'),(26,26,'','##domain.action## : ##domain.entity##','##lang.domain.entity## :##domain.entity##\n   ##FOREACHdomains##\n   ##lang.domain.name## : ##domain.name## - ##lang.domain.dateexpiration## : ##domain.dateexpiration##\n   ##ENDFOREACHdomains##','&lt;p&gt;##lang.domain.entity## :##domain.entity##&lt;br /&gt; &lt;br /&gt;\n                        ##FOREACHdomains##&lt;br /&gt;\n                        ##lang.domain.name##  : ##domain.name## - ##lang.domain.dateexpiration## :  ##domain.dateexpiration##&lt;br /&gt;\n                        ##ENDFOREACHdomains##&lt;/p&gt;'),(27,27,'','##user.action##','##user.realname## ##user.firstname##,\n\n##IFuser.password.has_expired=1##\n##lang.password.has_expired.information##\n##ENDIFuser.password.has_expired##\n##ELSEuser.password.has_expired##\n##lang.password.expires_soon.information##\n##ENDELSEuser.password.has_expired##\n##lang.user.password.expiration.date##: ##user.password.expiration.date##\n##IFuser.account.lock.date##\n##lang.user.account.lock.date##: ##user.account.lock.date##\n##ENDIFuser.account.lock.date##\n\n##password.update.link## ##user.password.update.url##','&lt;p&gt;&lt;strong&gt;##user.realname## ##user.firstname##&lt;/strong&gt;&lt;/p&gt;\n\n##IFuser.password.has_expired=1##\n&lt;p&gt;##lang.password.has_expired.information##&lt;/p&gt;\n##ENDIFuser.password.has_expired##\n##ELSEuser.password.has_expired##\n&lt;p&gt;##lang.password.expires_soon.information##&lt;/p&gt;\n##ENDELSEuser.password.has_expired##\n&lt;p&gt;##lang.user.password.expiration.date##: ##user.password.expiration.date##&lt;/p&gt;\n##IFuser.account.lock.date##\n&lt;p&gt;##lang.user.account.lock.date##: ##user.account.lock.date##&lt;/p&gt;\n##ENDIFuser.account.lock.date##\n\n&lt;p&gt;##lang.password.update.link## &lt;a href=\"##user.password.update.url##\"&gt;##user.password.update.url##&lt;/a&gt;&lt;/p&gt;'),(28,28,'','##lang.plugins_updates_available##','##lang.plugins_updates_available##\n\n##FOREACHplugins##\n##plugin.name## :##plugin.old_version## -&gt; ##plugin.version##\n##ENDFOREACHplugins##','&lt;p&gt;##lang.plugins_updates_available##&lt;/p&gt;\n&lt;ul&gt;##FOREACHplugins##\n&lt;li&gt;##plugin.name## :##plugin.old_version## -&gt; ##plugin.version##&lt;/li&gt;\n##ENDFOREACHplugins##&lt;/ul&gt;');

--
-- Table structure for table `glpi_notimportedemails`
--

CREATE TABLE `glpi_notimportedemails` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `from` varchar(255) NOT NULL,
  `to` varchar(255) NOT NULL,
  `mailcollectors_id` int(11) NOT NULL DEFAULT 0,
  `date` timestamp NOT NULL DEFAULT current_timestamp(),
  `subject` text DEFAULT NULL,
  `messageid` varchar(255) NOT NULL,
  `reason` int(11) NOT NULL DEFAULT 0,
  `users_id` int(11) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  KEY `users_id` (`users_id`),
  KEY `mailcollectors_id` (`mailcollectors_id`)
) ENGINE=InnoDB DEFAULT CHARSET=latin1;

--
-- Dumping data for table `glpi_notimportedemails`
--


--
-- Table structure for table `glpi_objectlocks`
--

CREATE TABLE `glpi_objectlocks` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `itemtype` varchar(100) COLLATE utf8_unicode_ci NOT NULL COMMENT 'Type of locked object',
  `items_id` int(11) NOT NULL COMMENT 'RELATION to various tables, according to itemtype (ID)',
  `users_id` int(11) NOT NULL COMMENT 'id of the locker',
  `date_mod` timestamp NOT NULL DEFAULT current_timestamp() ON UPDATE current_timestamp() COMMENT 'Timestamp of the lock',
  PRIMARY KEY (`id`),
  UNIQUE KEY `item` (`itemtype`,`items_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_objectlocks`
--


--
-- Table structure for table `glpi_olalevelactions`
--

CREATE TABLE `glpi_olalevelactions` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `olalevels_id` int(11) NOT NULL DEFAULT 0,
  `action_type` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `field` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `value` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `olalevels_id` (`olalevels_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_olalevelactions`
--


--
-- Table structure for table `glpi_olalevelcriterias`
--

CREATE TABLE `glpi_olalevelcriterias` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `olalevels_id` int(11) NOT NULL DEFAULT 0,
  `criteria` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `condition` int(11) NOT NULL DEFAULT 0 COMMENT 'see define.php PATTERN_* and REGEX_* constant',
  `pattern` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `olalevels_id` (`olalevels_id`),
  KEY `condition` (`condition`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_olalevelcriterias`
--


--
-- Table structure for table `glpi_olalevels`
--

CREATE TABLE `glpi_olalevels` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `olas_id` int(11) NOT NULL DEFAULT 0,
  `execution_time` int(11) NOT NULL,
  `is_active` tinyint(1) NOT NULL DEFAULT 1,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 0,
  `match` char(10) COLLATE utf8_unicode_ci DEFAULT NULL COMMENT 'see define.php *_MATCHING constant',
  `uuid` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `is_active` (`is_active`),
  KEY `olas_id` (`olas_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_olalevels`
--


--
-- Table structure for table `glpi_olalevels_tickets`
--

CREATE TABLE `glpi_olalevels_tickets` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `tickets_id` int(11) NOT NULL DEFAULT 0,
  `olalevels_id` int(11) NOT NULL DEFAULT 0,
  `date` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`tickets_id`,`olalevels_id`),
  KEY `tickets_id` (`tickets_id`),
  KEY `olalevels_id` (`olalevels_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_olalevels_tickets`
--


--
-- Table structure for table `glpi_olas`
--

CREATE TABLE `glpi_olas` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 0,
  `type` int(11) NOT NULL DEFAULT 0,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `number_time` int(11) NOT NULL,
  `calendars_id` int(11) NOT NULL DEFAULT 0,
  `date_mod` timestamp NULL DEFAULT NULL,
  `definition_time` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `end_of_working_day` tinyint(1) NOT NULL DEFAULT 0,
  `date_creation` timestamp NULL DEFAULT NULL,
  `slms_id` int(11) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`),
  KEY `calendars_id` (`calendars_id`),
  KEY `slms_id` (`slms_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_olas`
--


--
-- Table structure for table `glpi_operatingsystemarchitectures`
--

CREATE TABLE `glpi_operatingsystemarchitectures` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB AUTO_INCREMENT=2 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_operatingsystemarchitectures`
--

INSERT INTO `glpi_operatingsystemarchitectures` VALUES (1,'64 bits','','2021-07-14 18:19:19','2021-07-14 18:19:19');

--
-- Table structure for table `glpi_operatingsystemeditions`
--

CREATE TABLE `glpi_operatingsystemeditions` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_operatingsystemeditions`
--


--
-- Table structure for table `glpi_operatingsystemkernels`
--

CREATE TABLE `glpi_operatingsystemkernels` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_operatingsystemkernels`
--


--
-- Table structure for table `glpi_operatingsystemkernelversions`
--

CREATE TABLE `glpi_operatingsystemkernelversions` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `operatingsystemkernels_id` int(11) NOT NULL DEFAULT 0,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `operatingsystemkernels_id` (`operatingsystemkernels_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_operatingsystemkernelversions`
--


--
-- Table structure for table `glpi_operatingsystems`
--

CREATE TABLE `glpi_operatingsystems` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB AUTO_INCREMENT=3 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_operatingsystems`
--

INSERT INTO `glpi_operatingsystems` VALUES (1,'Windows 10','','2021-07-14 18:19:39','2021-07-14 18:17:31'),(2,'Windows 7','','2021-07-20 18:36:29','2021-07-20 18:36:29');

--
-- Table structure for table `glpi_operatingsystemservicepacks`
--

CREATE TABLE `glpi_operatingsystemservicepacks` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_operatingsystemservicepacks`
--


--
-- Table structure for table `glpi_operatingsystemversions`
--

CREATE TABLE `glpi_operatingsystemversions` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB AUTO_INCREMENT=2 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_operatingsystemversions`
--

INSERT INTO `glpi_operatingsystemversions` VALUES (1,'PRO','','2021-07-14 18:20:03','2021-07-14 18:19:04');

--
-- Table structure for table `glpi_passivedcequipmentmodels`
--

CREATE TABLE `glpi_passivedcequipmentmodels` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `product_number` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `weight` int(11) NOT NULL DEFAULT 0,
  `required_units` int(11) NOT NULL DEFAULT 1,
  `depth` float NOT NULL DEFAULT 1,
  `power_connections` int(11) NOT NULL DEFAULT 0,
  `power_consumption` int(11) NOT NULL DEFAULT 0,
  `is_half_rack` tinyint(1) NOT NULL DEFAULT 0,
  `picture_front` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `picture_rear` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`),
  KEY `product_number` (`product_number`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_passivedcequipmentmodels`
--


--
-- Table structure for table `glpi_passivedcequipments`
--

CREATE TABLE `glpi_passivedcequipments` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 0,
  `locations_id` int(11) NOT NULL DEFAULT 0,
  `serial` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `otherserial` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `passivedcequipmentmodels_id` int(11) DEFAULT NULL,
  `passivedcequipmenttypes_id` int(11) NOT NULL DEFAULT 0,
  `users_id_tech` int(11) NOT NULL DEFAULT 0,
  `groups_id_tech` int(11) NOT NULL DEFAULT 0,
  `is_template` tinyint(1) NOT NULL DEFAULT 0,
  `template_name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `is_deleted` tinyint(1) NOT NULL DEFAULT 0,
  `states_id` int(11) NOT NULL DEFAULT 0 COMMENT 'RELATION to states (id)',
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `manufacturers_id` int(11) NOT NULL DEFAULT 0,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`),
  KEY `locations_id` (`locations_id`),
  KEY `passivedcequipmentmodels_id` (`passivedcequipmentmodels_id`),
  KEY `passivedcequipmenttypes_id` (`passivedcequipmenttypes_id`),
  KEY `users_id_tech` (`users_id_tech`),
  KEY `group_id_tech` (`groups_id_tech`),
  KEY `is_template` (`is_template`),
  KEY `is_deleted` (`is_deleted`),
  KEY `states_id` (`states_id`),
  KEY `manufacturers_id` (`manufacturers_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_passivedcequipments`
--


--
-- Table structure for table `glpi_passivedcequipmenttypes`
--

CREATE TABLE `glpi_passivedcequipmenttypes` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_passivedcequipmenttypes`
--


--
-- Table structure for table `glpi_pdumodels`
--

CREATE TABLE `glpi_pdumodels` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `product_number` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `weight` int(11) NOT NULL DEFAULT 0,
  `required_units` int(11) NOT NULL DEFAULT 1,
  `depth` float NOT NULL DEFAULT 1,
  `power_connections` int(11) NOT NULL DEFAULT 0,
  `max_power` int(11) NOT NULL DEFAULT 0,
  `is_half_rack` tinyint(1) NOT NULL DEFAULT 0,
  `picture_front` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `picture_rear` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `is_rackable` tinyint(1) NOT NULL DEFAULT 0,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `is_rackable` (`is_rackable`),
  KEY `product_number` (`product_number`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_pdumodels`
--


--
-- Table structure for table `glpi_pdus`
--

CREATE TABLE `glpi_pdus` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 0,
  `locations_id` int(11) NOT NULL DEFAULT 0,
  `serial` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `otherserial` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `pdumodels_id` int(11) DEFAULT NULL,
  `users_id_tech` int(11) NOT NULL DEFAULT 0,
  `groups_id_tech` int(11) NOT NULL DEFAULT 0,
  `is_template` tinyint(1) NOT NULL DEFAULT 0,
  `template_name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `is_deleted` tinyint(1) NOT NULL DEFAULT 0,
  `states_id` int(11) NOT NULL DEFAULT 0 COMMENT 'RELATION to states (id)',
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `manufacturers_id` int(11) NOT NULL DEFAULT 0,
  `pdutypes_id` int(11) NOT NULL DEFAULT 0,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`),
  KEY `locations_id` (`locations_id`),
  KEY `pdumodels_id` (`pdumodels_id`),
  KEY `users_id_tech` (`users_id_tech`),
  KEY `group_id_tech` (`groups_id_tech`),
  KEY `is_template` (`is_template`),
  KEY `is_deleted` (`is_deleted`),
  KEY `states_id` (`states_id`),
  KEY `manufacturers_id` (`manufacturers_id`),
  KEY `pdutypes_id` (`pdutypes_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_pdus`
--


--
-- Table structure for table `glpi_pdus_plugs`
--

CREATE TABLE `glpi_pdus_plugs` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `plugs_id` int(11) NOT NULL DEFAULT 0,
  `pdus_id` int(11) NOT NULL DEFAULT 0,
  `number_plugs` int(11) DEFAULT 0,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `plugs_id` (`plugs_id`),
  KEY `pdus_id` (`pdus_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_pdus_plugs`
--


--
-- Table structure for table `glpi_pdus_racks`
--

CREATE TABLE `glpi_pdus_racks` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `racks_id` int(11) NOT NULL DEFAULT 0,
  `pdus_id` int(11) NOT NULL DEFAULT 0,
  `side` int(11) DEFAULT 0,
  `position` int(11) NOT NULL,
  `bgcolor` varchar(7) COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `racks_id` (`racks_id`),
  KEY `pdus_id` (`pdus_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_pdus_racks`
--


--
-- Table structure for table `glpi_pdutypes`
--

CREATE TABLE `glpi_pdutypes` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 0,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`),
  KEY `name` (`name`),
  KEY `date_creation` (`date_creation`),
  KEY `date_mod` (`date_mod`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_pdutypes`
--


--
-- Table structure for table `glpi_peripheralmodels`
--

CREATE TABLE `glpi_peripheralmodels` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `product_number` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `weight` int(11) NOT NULL DEFAULT 0,
  `required_units` int(11) NOT NULL DEFAULT 1,
  `depth` float NOT NULL DEFAULT 1,
  `power_connections` int(11) NOT NULL DEFAULT 0,
  `power_consumption` int(11) NOT NULL DEFAULT 0,
  `is_half_rack` tinyint(1) NOT NULL DEFAULT 0,
  `picture_front` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `picture_rear` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`),
  KEY `product_number` (`product_number`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_peripheralmodels`
--


--
-- Table structure for table `glpi_peripherals`
--

CREATE TABLE `glpi_peripherals` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `contact` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `contact_num` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `users_id_tech` int(11) NOT NULL DEFAULT 0,
  `groups_id_tech` int(11) NOT NULL DEFAULT 0,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `serial` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `otherserial` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `locations_id` int(11) NOT NULL DEFAULT 0,
  `peripheraltypes_id` int(11) NOT NULL DEFAULT 0,
  `peripheralmodels_id` int(11) NOT NULL DEFAULT 0,
  `brand` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `manufacturers_id` int(11) NOT NULL DEFAULT 0,
  `is_global` tinyint(1) NOT NULL DEFAULT 0,
  `is_deleted` tinyint(1) NOT NULL DEFAULT 0,
  `is_template` tinyint(1) NOT NULL DEFAULT 0,
  `template_name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `users_id` int(11) NOT NULL DEFAULT 0,
  `groups_id` int(11) NOT NULL DEFAULT 0,
  `states_id` int(11) NOT NULL DEFAULT 0,
  `ticket_tco` decimal(20,4) DEFAULT 0.0000,
  `is_dynamic` tinyint(1) NOT NULL DEFAULT 0,
  `date_creation` timestamp NULL DEFAULT NULL,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `is_template` (`is_template`),
  KEY `is_global` (`is_global`),
  KEY `entities_id` (`entities_id`),
  KEY `manufacturers_id` (`manufacturers_id`),
  KEY `groups_id` (`groups_id`),
  KEY `users_id` (`users_id`),
  KEY `locations_id` (`locations_id`),
  KEY `peripheralmodels_id` (`peripheralmodels_id`),
  KEY `states_id` (`states_id`),
  KEY `users_id_tech` (`users_id_tech`),
  KEY `peripheraltypes_id` (`peripheraltypes_id`),
  KEY `is_deleted` (`is_deleted`),
  KEY `date_mod` (`date_mod`),
  KEY `groups_id_tech` (`groups_id_tech`),
  KEY `is_dynamic` (`is_dynamic`),
  KEY `serial` (`serial`),
  KEY `otherserial` (`otherserial`),
  KEY `date_creation` (`date_creation`),
  KEY `is_recursive` (`is_recursive`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_peripherals`
--


--
-- Table structure for table `glpi_peripheraltypes`
--

CREATE TABLE `glpi_peripheraltypes` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_peripheraltypes`
--


--
-- Table structure for table `glpi_phonemodels`
--

CREATE TABLE `glpi_phonemodels` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `product_number` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`),
  KEY `product_number` (`product_number`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_phonemodels`
--


--
-- Table structure for table `glpi_phonepowersupplies`
--

CREATE TABLE `glpi_phonepowersupplies` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_phonepowersupplies`
--


--
-- Table structure for table `glpi_phones`
--

CREATE TABLE `glpi_phones` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `contact` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `contact_num` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `users_id_tech` int(11) NOT NULL DEFAULT 0,
  `groups_id_tech` int(11) NOT NULL DEFAULT 0,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `serial` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `otherserial` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `locations_id` int(11) NOT NULL DEFAULT 0,
  `phonetypes_id` int(11) NOT NULL DEFAULT 0,
  `phonemodels_id` int(11) NOT NULL DEFAULT 0,
  `brand` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `phonepowersupplies_id` int(11) NOT NULL DEFAULT 0,
  `number_line` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `have_headset` tinyint(1) NOT NULL DEFAULT 0,
  `have_hp` tinyint(1) NOT NULL DEFAULT 0,
  `manufacturers_id` int(11) NOT NULL DEFAULT 0,
  `is_global` tinyint(1) NOT NULL DEFAULT 0,
  `is_deleted` tinyint(1) NOT NULL DEFAULT 0,
  `is_template` tinyint(1) NOT NULL DEFAULT 0,
  `template_name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `users_id` int(11) NOT NULL DEFAULT 0,
  `groups_id` int(11) NOT NULL DEFAULT 0,
  `states_id` int(11) NOT NULL DEFAULT 0,
  `ticket_tco` decimal(20,4) DEFAULT 0.0000,
  `is_dynamic` tinyint(1) NOT NULL DEFAULT 0,
  `date_creation` timestamp NULL DEFAULT NULL,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `is_template` (`is_template`),
  KEY `is_global` (`is_global`),
  KEY `entities_id` (`entities_id`),
  KEY `manufacturers_id` (`manufacturers_id`),
  KEY `groups_id` (`groups_id`),
  KEY `users_id` (`users_id`),
  KEY `locations_id` (`locations_id`),
  KEY `phonemodels_id` (`phonemodels_id`),
  KEY `phonepowersupplies_id` (`phonepowersupplies_id`),
  KEY `states_id` (`states_id`),
  KEY `users_id_tech` (`users_id_tech`),
  KEY `phonetypes_id` (`phonetypes_id`),
  KEY `is_deleted` (`is_deleted`),
  KEY `date_mod` (`date_mod`),
  KEY `groups_id_tech` (`groups_id_tech`),
  KEY `is_dynamic` (`is_dynamic`),
  KEY `serial` (`serial`),
  KEY `otherserial` (`otherserial`),
  KEY `date_creation` (`date_creation`),
  KEY `is_recursive` (`is_recursive`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_phones`
--


--
-- Table structure for table `glpi_phonetypes`
--

CREATE TABLE `glpi_phonetypes` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_phonetypes`
--


--
-- Table structure for table `glpi_planningeventcategories`
--

CREATE TABLE `glpi_planningeventcategories` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `color` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_planningeventcategories`
--


--
-- Table structure for table `glpi_planningexternalevents`
--

CREATE TABLE `glpi_planningexternalevents` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `uuid` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `planningexternaleventtemplates_id` int(11) NOT NULL DEFAULT 0,
  `entities_id` int(11) NOT NULL DEFAULT 0,
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  KEY `planningeventcategories_id` (`planningeventcategories_id`),
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  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_planningexternalevents`
--


--
-- Table structure for table `glpi_planningexternaleventtemplates`
--

CREATE TABLE `glpi_planningexternaleventtemplates` (
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  `entities_id` int(11) NOT NULL DEFAULT 0,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `text` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
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  `rrule` text COLLATE utf8_unicode_ci DEFAULT NULL,
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  `background` tinyint(1) NOT NULL DEFAULT 0,
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  `date_creation` timestamp NULL DEFAULT NULL,
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  KEY `state` (`state`),
  KEY `planningeventcategories_id` (`planningeventcategories_id`),
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  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_planningexternaleventtemplates`
--


--
-- Table structure for table `glpi_planningrecalls`
--

CREATE TABLE `glpi_planningrecalls` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `items_id` int(11) NOT NULL DEFAULT 0,
  `itemtype` varchar(100) COLLATE utf8_unicode_ci NOT NULL,
  `users_id` int(11) NOT NULL DEFAULT 0,
  `before_time` int(11) NOT NULL DEFAULT -10,
  `when` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`itemtype`,`items_id`,`users_id`),
  KEY `users_id` (`users_id`),
  KEY `before_time` (`before_time`),
  KEY `when` (`when`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_planningrecalls`
--


--
-- Table structure for table `glpi_plugins`
--

CREATE TABLE `glpi_plugins` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `directory` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
  `name` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
  `version` varchar(255) COLLATE utf8_unicode_ci NOT NULL,
  `state` int(11) NOT NULL DEFAULT 0 COMMENT 'see define.php PLUGIN_* constant',
  `author` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `homepage` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `license` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`directory`),
  KEY `state` (`state`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_plugins`
--


--
-- Table structure for table `glpi_plugs`
--

CREATE TABLE `glpi_plugs` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_plugs`
--


--
-- Table structure for table `glpi_printermodels`
--

CREATE TABLE `glpi_printermodels` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `product_number` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`),
  KEY `product_number` (`product_number`)
) ENGINE=InnoDB AUTO_INCREMENT=4 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_printermodels`
--

INSERT INTO `glpi_printermodels` VALUES (1,'Ecosys M3655idn','','','2021-07-15 14:13:39','2021-07-15 14:13:39'),(2,'SP 4510 DN','','','2021-07-20 20:09:35','2021-07-20 20:09:35'),(3,'L6171','','','2021-07-20 20:11:50','2021-07-20 20:11:50');

--
-- Table structure for table `glpi_printers`
--

CREATE TABLE `glpi_printers` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 0,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `contact` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `contact_num` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `users_id_tech` int(11) NOT NULL DEFAULT 0,
  `groups_id_tech` int(11) NOT NULL DEFAULT 0,
  `serial` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `otherserial` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `have_serial` tinyint(1) NOT NULL DEFAULT 0,
  `have_parallel` tinyint(1) NOT NULL DEFAULT 0,
  `have_usb` tinyint(1) NOT NULL DEFAULT 0,
  `have_wifi` tinyint(1) NOT NULL DEFAULT 0,
  `have_ethernet` tinyint(1) NOT NULL DEFAULT 0,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `memory_size` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `locations_id` int(11) NOT NULL DEFAULT 0,
  `networks_id` int(11) NOT NULL DEFAULT 0,
  `printertypes_id` int(11) NOT NULL DEFAULT 0,
  `printermodels_id` int(11) NOT NULL DEFAULT 0,
  `manufacturers_id` int(11) NOT NULL DEFAULT 0,
  `is_global` tinyint(1) NOT NULL DEFAULT 0,
  `is_deleted` tinyint(1) NOT NULL DEFAULT 0,
  `is_template` tinyint(1) NOT NULL DEFAULT 0,
  `template_name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `init_pages_counter` int(11) NOT NULL DEFAULT 0,
  `last_pages_counter` int(11) NOT NULL DEFAULT 0,
  `users_id` int(11) NOT NULL DEFAULT 0,
  `groups_id` int(11) NOT NULL DEFAULT 0,
  `states_id` int(11) NOT NULL DEFAULT 0,
  `ticket_tco` decimal(20,4) DEFAULT 0.0000,
  `is_dynamic` tinyint(1) NOT NULL DEFAULT 0,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
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  KEY `printertypes_id` (`printertypes_id`),
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  KEY `last_pages_counter` (`last_pages_counter`),
  KEY `is_dynamic` (`is_dynamic`),
  KEY `serial` (`serial`),
  KEY `otherserial` (`otherserial`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB AUTO_INCREMENT=4 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_printers`
--

INSERT INTO `glpi_printers` VALUES (1,1,0,'LP-249-200','2021-07-20 20:10:09','Selb - 976V','',6,0,'','',0,0,0,0,0,'Selbetti','',3,0,1,1,7,0,0,0,NULL,0,0,0,0,1,0.0000,0,'2021-07-15 14:15:10'),(2,1,0,'LP-249-158','2021-07-20 20:09:55','Selb - 404N','',6,0,'','',0,0,0,0,0,'Selbetti','',5,0,2,2,11,0,0,0,NULL,0,0,0,0,1,0.0000,0,'2021-07-20 20:09:55'),(3,1,0,'LP-001-100','2021-07-20 20:12:15','camila.lima','',6,0,'','',0,0,0,0,0,'Impressora Colorida Propria','',6,0,2,3,12,0,0,0,NULL,0,0,0,0,1,0.0000,0,'2021-07-20 20:12:15');

--
-- Table structure for table `glpi_printertypes`
--

CREATE TABLE `glpi_printertypes` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB AUTO_INCREMENT=3 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_printertypes`
--

INSERT INTO `glpi_printertypes` VALUES (1,'Multifuncional','','2021-07-15 14:12:12','2021-07-15 14:12:12'),(2,'Impressora','','2021-07-20 20:08:17','2021-07-20 20:08:17');

--
-- Table structure for table `glpi_problemcosts`
--

CREATE TABLE `glpi_problemcosts` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `problems_id` int(11) NOT NULL DEFAULT 0,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `begin_date` date DEFAULT NULL,
  `end_date` date DEFAULT NULL,
  `actiontime` int(11) NOT NULL DEFAULT 0,
  `cost_time` decimal(20,4) NOT NULL DEFAULT 0.0000,
  `cost_fixed` decimal(20,4) NOT NULL DEFAULT 0.0000,
  `cost_material` decimal(20,4) NOT NULL DEFAULT 0.0000,
  `budgets_id` int(11) NOT NULL DEFAULT 0,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `problems_id` (`problems_id`),
  KEY `begin_date` (`begin_date`),
  KEY `end_date` (`end_date`),
  KEY `entities_id` (`entities_id`),
  KEY `budgets_id` (`budgets_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_problemcosts`
--


--
-- Table structure for table `glpi_problems`
--

CREATE TABLE `glpi_problems` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 0,
  `is_deleted` tinyint(1) NOT NULL DEFAULT 0,
  `status` int(11) NOT NULL DEFAULT 1,
  `content` longtext COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date` timestamp NULL DEFAULT NULL,
  `solvedate` timestamp NULL DEFAULT NULL,
  `closedate` timestamp NULL DEFAULT NULL,
  `time_to_resolve` timestamp NULL DEFAULT NULL,
  `users_id_recipient` int(11) NOT NULL DEFAULT 0,
  `users_id_lastupdater` int(11) NOT NULL DEFAULT 0,
  `urgency` int(11) NOT NULL DEFAULT 1,
  `impact` int(11) NOT NULL DEFAULT 1,
  `priority` int(11) NOT NULL DEFAULT 1,
  `itilcategories_id` int(11) NOT NULL DEFAULT 0,
  `impactcontent` longtext COLLATE utf8_unicode_ci DEFAULT NULL,
  `causecontent` longtext COLLATE utf8_unicode_ci DEFAULT NULL,
  `symptomcontent` longtext COLLATE utf8_unicode_ci DEFAULT NULL,
  `actiontime` int(11) NOT NULL DEFAULT 0,
  `begin_waiting_date` timestamp NULL DEFAULT NULL,
  `waiting_duration` int(11) NOT NULL DEFAULT 0,
  `close_delay_stat` int(11) NOT NULL DEFAULT 0,
  `solve_delay_stat` int(11) NOT NULL DEFAULT 0,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
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  KEY `date` (`date`),
  KEY `closedate` (`closedate`),
  KEY `status` (`status`),
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  KEY `date_mod` (`date_mod`),
  KEY `itilcategories_id` (`itilcategories_id`),
  KEY `users_id_recipient` (`users_id_recipient`),
  KEY `solvedate` (`solvedate`),
  KEY `urgency` (`urgency`),
  KEY `impact` (`impact`),
  KEY `time_to_resolve` (`time_to_resolve`),
  KEY `users_id_lastupdater` (`users_id_lastupdater`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_problems`
--


--
-- Table structure for table `glpi_problems_suppliers`
--

CREATE TABLE `glpi_problems_suppliers` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `problems_id` int(11) NOT NULL DEFAULT 0,
  `suppliers_id` int(11) NOT NULL DEFAULT 0,
  `type` int(11) NOT NULL DEFAULT 1,
  `use_notification` tinyint(1) NOT NULL DEFAULT 0,
  `alternative_email` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`problems_id`,`type`,`suppliers_id`),
  KEY `group` (`suppliers_id`,`type`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_problems_suppliers`
--


--
-- Table structure for table `glpi_problems_tickets`
--

CREATE TABLE `glpi_problems_tickets` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `problems_id` int(11) NOT NULL DEFAULT 0,
  `tickets_id` int(11) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`problems_id`,`tickets_id`),
  KEY `tickets_id` (`tickets_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_problems_tickets`
--


--
-- Table structure for table `glpi_problems_users`
--

CREATE TABLE `glpi_problems_users` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `problems_id` int(11) NOT NULL DEFAULT 0,
  `users_id` int(11) NOT NULL DEFAULT 0,
  `type` int(11) NOT NULL DEFAULT 1,
  `use_notification` tinyint(1) NOT NULL DEFAULT 0,
  `alternative_email` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`problems_id`,`type`,`users_id`,`alternative_email`),
  KEY `user` (`users_id`,`type`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_problems_users`
--


--
-- Table structure for table `glpi_problemtasks`
--

CREATE TABLE `glpi_problemtasks` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `uuid` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `problems_id` int(11) NOT NULL DEFAULT 0,
  `taskcategories_id` int(11) NOT NULL DEFAULT 0,
  `date` timestamp NULL DEFAULT NULL,
  `begin` timestamp NULL DEFAULT NULL,
  `end` timestamp NULL DEFAULT NULL,
  `users_id` int(11) NOT NULL DEFAULT 0,
  `users_id_editor` int(11) NOT NULL DEFAULT 0,
  `users_id_tech` int(11) NOT NULL DEFAULT 0,
  `groups_id_tech` int(11) NOT NULL DEFAULT 0,
  `content` longtext COLLATE utf8_unicode_ci DEFAULT NULL,
  `actiontime` int(11) NOT NULL DEFAULT 0,
  `state` int(11) NOT NULL DEFAULT 0,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  `tasktemplates_id` int(11) NOT NULL DEFAULT 0,
  `timeline_position` tinyint(1) NOT NULL DEFAULT 0,
  `is_private` tinyint(1) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  UNIQUE KEY `uuid` (`uuid`),
  KEY `problems_id` (`problems_id`),
  KEY `users_id` (`users_id`),
  KEY `users_id_editor` (`users_id_editor`),
  KEY `users_id_tech` (`users_id_tech`),
  KEY `groups_id_tech` (`groups_id_tech`),
  KEY `date` (`date`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`),
  KEY `begin` (`begin`),
  KEY `end` (`end`),
  KEY `state` (`state`),
  KEY `taskcategories_id` (`taskcategories_id`),
  KEY `tasktemplates_id` (`tasktemplates_id`),
  KEY `is_private` (`is_private`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_problemtasks`
--


--
-- Table structure for table `glpi_problemtemplatehiddenfields`
--

CREATE TABLE `glpi_problemtemplatehiddenfields` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `problemtemplates_id` int(11) NOT NULL DEFAULT 0,
  `num` int(11) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`problemtemplates_id`,`num`),
  KEY `problemtemplates_id` (`problemtemplates_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_problemtemplatehiddenfields`
--


--
-- Table structure for table `glpi_problemtemplatemandatoryfields`
--

CREATE TABLE `glpi_problemtemplatemandatoryfields` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `problemtemplates_id` int(11) NOT NULL DEFAULT 0,
  `num` int(11) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`problemtemplates_id`,`num`),
  KEY `problemtemplates_id` (`problemtemplates_id`)
) ENGINE=InnoDB AUTO_INCREMENT=2 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_problemtemplatemandatoryfields`
--

INSERT INTO `glpi_problemtemplatemandatoryfields` VALUES (1,1,21);

--
-- Table structure for table `glpi_problemtemplatepredefinedfields`
--

CREATE TABLE `glpi_problemtemplatepredefinedfields` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `problemtemplates_id` int(11) NOT NULL DEFAULT 0,
  `num` int(11) NOT NULL DEFAULT 0,
  `value` text COLLATE utf8_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `problemtemplates_id` (`problemtemplates_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_problemtemplatepredefinedfields`
--


--
-- Table structure for table `glpi_problemtemplates`
--

CREATE TABLE `glpi_problemtemplates` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 0,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`)
) ENGINE=InnoDB AUTO_INCREMENT=3 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_problemtemplates`
--

INSERT INTO `glpi_problemtemplates` VALUES (1,'Default',0,1,NULL),(2,'Telefones',1,0,'');

--
-- Table structure for table `glpi_profilerights`
--

CREATE TABLE `glpi_profilerights` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `profiles_id` int(11) NOT NULL DEFAULT 0,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `rights` int(11) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`profiles_id`,`name`)
) ENGINE=InnoDB AUTO_INCREMENT=665 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_profilerights`
--

INSERT INTO `glpi_profilerights` VALUES 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--
-- Table structure for table `glpi_profiles`
--

CREATE TABLE `glpi_profiles` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `interface` varchar(255) COLLATE utf8_unicode_ci DEFAULT 'helpdesk',
  `is_default` tinyint(1) NOT NULL DEFAULT 0,
  `helpdesk_hardware` int(11) NOT NULL DEFAULT 0,
  `helpdesk_item_type` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `ticket_status` text COLLATE utf8_unicode_ci DEFAULT NULL COMMENT 'json encoded array of from/dest allowed status change',
  `date_mod` timestamp NULL DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `problem_status` text COLLATE utf8_unicode_ci DEFAULT NULL COMMENT 'json encoded array of from/dest allowed status change',
  `create_ticket_on_login` tinyint(1) NOT NULL DEFAULT 0,
  `tickettemplates_id` int(11) NOT NULL DEFAULT 0,
  `changetemplates_id` int(11) NOT NULL DEFAULT 0,
  `problemtemplates_id` int(11) NOT NULL DEFAULT 0,
  `change_status` text COLLATE utf8_unicode_ci DEFAULT NULL COMMENT 'json encoded array of from/dest allowed status change',
  `managed_domainrecordtypes` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `interface` (`interface`),
  KEY `is_default` (`is_default`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`),
  KEY `tickettemplates_id` (`tickettemplates_id`),
  KEY `changetemplates_id` (`changetemplates_id`),
  KEY `problemtemplates_id` (`problemtemplates_id`)
) ENGINE=InnoDB AUTO_INCREMENT=9 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_profiles`
--

INSERT INTO `glpi_profiles` VALUES (1,'Usuário','helpdesk',0,0,'[\"Computer\",\"Phone\",\"Printer\"]','{\"1\":{\"2\":0,\"3\":0,\"4\":0,\"5\":0,\"6\":0},\"2\":{\"1\":0,\"3\":0,\"4\":0,\"5\":0,\"6\":0},\"3\":{\"1\":0,\"2\":0,\"4\":0,\"5\":0,\"6\":0},\"4\":{\"1\":0,\"2\":0,\"3\":0,\"5\":0,\"6\":0},\"5\":{\"1\":0,\"2\":0,\"3\":0,\"4\":0},\"6\":{\"1\":0,\"2\":0,\"3\":0,\"4\":0,\"5\":0}}','2022-09-06 16:14:21','','[]',0,0,0,0,NULL,'[]',NULL),(2,'Observer','central',0,1,'[\"Computer\",\"Monitor\",\"NetworkEquipment\",\"Peripheral\",\"Phone\",\"Printer\",\"Software\", \"DCRoom\", \"Rack\", \"Enclosure\"]','[]',NULL,'','[]',0,0,0,0,NULL,'[]',NULL),(3,'Admin','central',0,3,'[\"Computer\",\"Monitor\",\"NetworkEquipment\",\"Peripheral\",\"Phone\",\"Printer\",\"Software\", \"DCRoom\", \"Rack\", \"Enclosure\"]','[]',NULL,'','[]',0,0,0,0,NULL,'[-1]',NULL),(4,'Super-Admin','central',0,3,'[\"Computer\",\"Monitor\",\"NetworkEquipment\",\"Peripheral\",\"Phone\",\"Printer\",\"Software\", \"DCRoom\", \"Rack\", \"Enclosure\"]','[]',NULL,'','[]',0,0,0,0,NULL,'[-1]',NULL),(5,'Hotliner','central',0,3,'[\"Computer\",\"Monitor\",\"NetworkEquipment\",\"Peripheral\",\"Phone\",\"Printer\",\"Software\", \"DCRoom\", \"Rack\", \"Enclosure\"]','[]',NULL,'','[]',1,0,0,0,NULL,'[]',NULL),(6,'Tecnico','central',1,3,'[\"Computer\",\"Monitor\",\"NetworkEquipment\",\"Peripheral\",\"Phone\",\"Printer\",\"Software\", \"DCRoom\", \"Rack\", \"Enclosure\"]','[]','2022-09-06 13:05:03','','[]',0,0,0,0,NULL,'[]',NULL),(7,'Supervisor','central',0,3,'[\"Computer\",\"Monitor\",\"NetworkEquipment\",\"Peripheral\",\"Phone\",\"Printer\",\"Software\", \"DCRoom\", \"Rack\", \"Enclosure\"]','[]',NULL,'','[]',0,0,0,0,NULL,'[]',NULL),(8,'Read-Only','central',0,0,'[]','{\"1\":{\"2\":0,\"3\":0,\"4\":0,\"5\":0,\"6\":0},\"2\":{\"1\":0,\"3\":0,\"4\":0,\"5\":0,\"6\":0},\"3\":{\"1\":0,\"2\":0,\"4\":0,\"5\":0,\"6\":0},\"4\":{\"1\":0,\"2\":0,\"3\":0,\"5\":0,\"6\":0},\"5\":{\"1\":0,\"2\":0,\"3\":0,\"4\":0,\"6\":0},\"6\":{\"1\":0,\"2\":0,\"3\":0,\"4\":0,\"5\":0}}',NULL,'This profile defines read-only access. It is used when objects are locked. It can also be used to give to users rights to unlock objects.','{\"1\":{\"7\":0,\"2\":0,\"3\":0,\"4\":0,\"5\":0,\"8\":0,\"6\":0},\"7\":{\"1\":0,\"2\":0,\"3\":0,\"4\":0,\"5\":0,\"8\":0,\"6\":0},\"2\":{\"1\":0,\"7\":0,\"3\":0,\"4\":0,\"5\":0,\"8\":0,\"6\":0},\"3\":{\"1\":0,\"7\":0,\"2\":0,\"4\":0,\"5\":0,\"8\":0,\"6\":0},\"4\":{\"1\":0,\"7\":0,\"2\":0,\"3\":0,\"5\":0,\"8\":0,\"6\":0},\"5\":{\"1\":0,\"7\":0,\"2\":0,\"3\":0,\"4\":0,\"8\":0,\"6\":0},\"8\":{\"1\":0,\"7\":0,\"2\":0,\"3\":0,\"4\":0,\"5\":0,\"6\":0},\"6\":{\"1\":0,\"7\":0,\"2\":0,\"3\":0,\"4\":0,\"5\":0,\"8\":0}}',0,0,0,0,'{\"1\":{\"9\":0,\"10\":0,\"7\":0,\"4\":0,\"11\":0,\"12\":0,\"5\":0,\"8\":0,\"6\":0},\"9\":{\"1\":0,\"10\":0,\"7\":0,\"4\":0,\"11\":0,\"12\":0,\"5\":0,\"8\":0,\"6\":0},\"10\":{\"1\":0,\"9\":0,\"7\":0,\"4\":0,\"11\":0,\"12\":0,\"5\":0,\"8\":0,\"6\":0},\"7\":{\"1\":0,\"9\":0,\"10\":0,\"4\":0,\"11\":0,\"12\":0,\"5\":0,\"8\":0,\"6\":0},\"4\":{\"1\":0,\"9\":0,\"10\":0,\"7\":0,\"11\":0,\"12\":0,\"5\":0,\"8\":0,\"6\":0},\"11\":{\"1\":0,\"9\":0,\"10\":0,\"7\":0,\"4\":0,\"12\":0,\"5\":0,\"8\":0,\"6\":0},\"12\":{\"1\":0,\"9\":0,\"10\":0,\"7\":0,\"4\":0,\"11\":0,\"5\":0,\"8\":0,\"6\":0},\"5\":{\"1\":0,\"9\":0,\"10\":0,\"7\":0,\"4\":0,\"11\":0,\"12\":0,\"8\":0,\"6\":0},\"8\":{\"1\":0,\"9\":0,\"10\":0,\"7\":0,\"4\":0,\"11\":0,\"12\":0,\"5\":0,\"6\":0},\"6\":{\"1\":0,\"9\":0,\"10\":0,\"7\":0,\"4\":0,\"11\":0,\"12\":0,\"5\":0,\"8\":0}}','[]',NULL);

--
-- Table structure for table `glpi_profiles_reminders`
--

CREATE TABLE `glpi_profiles_reminders` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `reminders_id` int(11) NOT NULL DEFAULT 0,
  `profiles_id` int(11) NOT NULL DEFAULT 0,
  `entities_id` int(11) NOT NULL DEFAULT -1,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  KEY `reminders_id` (`reminders_id`),
  KEY `profiles_id` (`profiles_id`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_profiles_reminders`
--


--
-- Table structure for table `glpi_profiles_rssfeeds`
--

CREATE TABLE `glpi_profiles_rssfeeds` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `rssfeeds_id` int(11) NOT NULL DEFAULT 0,
  `profiles_id` int(11) NOT NULL DEFAULT 0,
  `entities_id` int(11) NOT NULL DEFAULT -1,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  KEY `rssfeeds_id` (`rssfeeds_id`),
  KEY `profiles_id` (`profiles_id`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_profiles_rssfeeds`
--


--
-- Table structure for table `glpi_profiles_users`
--

CREATE TABLE `glpi_profiles_users` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `users_id` int(11) NOT NULL DEFAULT 0,
  `profiles_id` int(11) NOT NULL DEFAULT 0,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 1,
  `is_dynamic` tinyint(1) NOT NULL DEFAULT 0,
  `is_default_profile` tinyint(1) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  KEY `entities_id` (`entities_id`),
  KEY `profiles_id` (`profiles_id`),
  KEY `users_id` (`users_id`),
  KEY `is_recursive` (`is_recursive`),
  KEY `is_dynamic` (`is_dynamic`)
) ENGINE=InnoDB AUTO_INCREMENT=14 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_profiles_users`
--

INSERT INTO `glpi_profiles_users` VALUES (2,2,4,0,1,0,0),(3,3,1,0,1,0,0),(4,4,6,0,1,0,0),(5,5,2,0,1,0,0),(7,6,4,1,1,0,0),(8,7,4,0,1,0,0),(9,8,1,1,0,0,0),(11,10,1,1,0,0,0),(12,10,1,1,0,0,0),(13,11,6,1,0,0,0);

--
-- Table structure for table `glpi_projectcosts`
--

CREATE TABLE `glpi_projectcosts` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `projects_id` int(11) NOT NULL DEFAULT 0,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `begin_date` date DEFAULT NULL,
  `end_date` date DEFAULT NULL,
  `cost` decimal(20,4) NOT NULL DEFAULT 0.0000,
  `budgets_id` int(11) NOT NULL DEFAULT 0,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `projects_id` (`projects_id`),
  KEY `begin_date` (`begin_date`),
  KEY `end_date` (`end_date`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`),
  KEY `budgets_id` (`budgets_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_projectcosts`
--


--
-- Table structure for table `glpi_projects`
--

CREATE TABLE `glpi_projects` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `code` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `priority` int(11) NOT NULL DEFAULT 1,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 0,
  `projects_id` int(11) NOT NULL DEFAULT 0,
  `projectstates_id` int(11) NOT NULL DEFAULT 0,
  `projecttypes_id` int(11) NOT NULL DEFAULT 0,
  `date` timestamp NULL DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `users_id` int(11) NOT NULL DEFAULT 0,
  `groups_id` int(11) NOT NULL DEFAULT 0,
  `plan_start_date` timestamp NULL DEFAULT NULL,
  `plan_end_date` timestamp NULL DEFAULT NULL,
  `real_start_date` timestamp NULL DEFAULT NULL,
  `real_end_date` timestamp NULL DEFAULT NULL,
  `percent_done` int(11) NOT NULL DEFAULT 0,
  `auto_percent_done` tinyint(1) NOT NULL DEFAULT 0,
  `show_on_global_gantt` tinyint(1) NOT NULL DEFAULT 0,
  `content` longtext COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` longtext COLLATE utf8_unicode_ci DEFAULT NULL,
  `is_deleted` tinyint(1) NOT NULL DEFAULT 0,
  `date_creation` timestamp NULL DEFAULT NULL,
  `projecttemplates_id` int(11) NOT NULL DEFAULT 0,
  `is_template` tinyint(1) NOT NULL DEFAULT 0,
  `template_name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `code` (`code`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`),
  KEY `projects_id` (`projects_id`),
  KEY `projectstates_id` (`projectstates_id`),
  KEY `projecttypes_id` (`projecttypes_id`),
  KEY `priority` (`priority`),
  KEY `date` (`date`),
  KEY `date_mod` (`date_mod`),
  KEY `users_id` (`users_id`),
  KEY `groups_id` (`groups_id`),
  KEY `plan_start_date` (`plan_start_date`),
  KEY `plan_end_date` (`plan_end_date`),
  KEY `real_start_date` (`real_start_date`),
  KEY `real_end_date` (`real_end_date`),
  KEY `percent_done` (`percent_done`),
  KEY `show_on_global_gantt` (`show_on_global_gantt`),
  KEY `date_creation` (`date_creation`),
  KEY `projecttemplates_id` (`projecttemplates_id`),
  KEY `is_template` (`is_template`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_projects`
--


--
-- Table structure for table `glpi_projectstates`
--

CREATE TABLE `glpi_projectstates` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `color` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `is_finished` tinyint(1) NOT NULL DEFAULT 0,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `is_finished` (`is_finished`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB AUTO_INCREMENT=4 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_projectstates`
--

INSERT INTO `glpi_projectstates` VALUES (1,'Novo',NULL,'#06ff00',0,'2022-09-06 16:45:19',NULL),(2,'Processando',NULL,'#ffb800',0,'2022-09-06 16:45:31',NULL),(3,'Fechado',NULL,'#e44821',1,'2022-09-06 16:43:06',NULL);

--
-- Table structure for table `glpi_projecttasks`
--

CREATE TABLE `glpi_projecttasks` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `uuid` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `content` longtext COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` longtext COLLATE utf8_unicode_ci DEFAULT NULL,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 0,
  `projects_id` int(11) NOT NULL DEFAULT 0,
  `projecttasks_id` int(11) NOT NULL DEFAULT 0,
  `date` timestamp NULL DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `plan_start_date` timestamp NULL DEFAULT NULL,
  `plan_end_date` timestamp NULL DEFAULT NULL,
  `real_start_date` timestamp NULL DEFAULT NULL,
  `real_end_date` timestamp NULL DEFAULT NULL,
  `planned_duration` int(11) NOT NULL DEFAULT 0,
  `effective_duration` int(11) NOT NULL DEFAULT 0,
  `projectstates_id` int(11) NOT NULL DEFAULT 0,
  `projecttasktypes_id` int(11) NOT NULL DEFAULT 0,
  `users_id` int(11) NOT NULL DEFAULT 0,
  `percent_done` int(11) NOT NULL DEFAULT 0,
  `auto_percent_done` tinyint(1) NOT NULL DEFAULT 0,
  `is_milestone` tinyint(1) NOT NULL DEFAULT 0,
  `projecttasktemplates_id` int(11) NOT NULL DEFAULT 0,
  `is_template` tinyint(1) NOT NULL DEFAULT 0,
  `template_name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `uuid` (`uuid`),
  KEY `name` (`name`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`),
  KEY `projects_id` (`projects_id`),
  KEY `projecttasks_id` (`projecttasks_id`),
  KEY `date` (`date`),
  KEY `date_mod` (`date_mod`),
  KEY `users_id` (`users_id`),
  KEY `plan_start_date` (`plan_start_date`),
  KEY `plan_end_date` (`plan_end_date`),
  KEY `real_start_date` (`real_start_date`),
  KEY `real_end_date` (`real_end_date`),
  KEY `percent_done` (`percent_done`),
  KEY `projectstates_id` (`projectstates_id`),
  KEY `projecttasktypes_id` (`projecttasktypes_id`),
  KEY `projecttasktemplates_id` (`projecttasktemplates_id`),
  KEY `is_template` (`is_template`),
  KEY `is_milestone` (`is_milestone`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_projecttasks`
--


--
-- Table structure for table `glpi_projecttasks_tickets`
--

CREATE TABLE `glpi_projecttasks_tickets` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `tickets_id` int(11) NOT NULL DEFAULT 0,
  `projecttasks_id` int(11) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`tickets_id`,`projecttasks_id`),
  KEY `projects_id` (`projecttasks_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_projecttasks_tickets`
--


--
-- Table structure for table `glpi_projecttaskteams`
--

CREATE TABLE `glpi_projecttaskteams` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `projecttasks_id` int(11) NOT NULL DEFAULT 0,
  `itemtype` varchar(100) COLLATE utf8_unicode_ci DEFAULT NULL,
  `items_id` int(11) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`projecttasks_id`,`itemtype`,`items_id`),
  KEY `item` (`itemtype`,`items_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_projecttaskteams`
--


--
-- Table structure for table `glpi_projecttasktemplates`
--

CREATE TABLE `glpi_projecttasktemplates` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 0,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `description` longtext COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` longtext COLLATE utf8_unicode_ci DEFAULT NULL,
  `projects_id` int(11) NOT NULL DEFAULT 0,
  `projecttasks_id` int(11) NOT NULL DEFAULT 0,
  `plan_start_date` timestamp NULL DEFAULT NULL,
  `plan_end_date` timestamp NULL DEFAULT NULL,
  `real_start_date` timestamp NULL DEFAULT NULL,
  `real_end_date` timestamp NULL DEFAULT NULL,
  `planned_duration` int(11) NOT NULL DEFAULT 0,
  `effective_duration` int(11) NOT NULL DEFAULT 0,
  `projectstates_id` int(11) NOT NULL DEFAULT 0,
  `projecttasktypes_id` int(11) NOT NULL DEFAULT 0,
  `users_id` int(11) NOT NULL DEFAULT 0,
  `percent_done` int(11) NOT NULL DEFAULT 0,
  `is_milestone` tinyint(1) NOT NULL DEFAULT 0,
  `comments` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`),
  KEY `projects_id` (`projects_id`),
  KEY `projecttasks_id` (`projecttasks_id`),
  KEY `date_creation` (`date_creation`),
  KEY `date_mod` (`date_mod`),
  KEY `users_id` (`users_id`),
  KEY `plan_start_date` (`plan_start_date`),
  KEY `plan_end_date` (`plan_end_date`),
  KEY `real_start_date` (`real_start_date`),
  KEY `real_end_date` (`real_end_date`),
  KEY `percent_done` (`percent_done`),
  KEY `projectstates_id` (`projectstates_id`),
  KEY `projecttasktypes_id` (`projecttasktypes_id`),
  KEY `is_milestone` (`is_milestone`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_projecttasktemplates`
--


--
-- Table structure for table `glpi_projecttasktypes`
--

CREATE TABLE `glpi_projecttasktypes` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_projecttasktypes`
--


--
-- Table structure for table `glpi_projectteams`
--

CREATE TABLE `glpi_projectteams` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `projects_id` int(11) NOT NULL DEFAULT 0,
  `itemtype` varchar(100) COLLATE utf8_unicode_ci DEFAULT NULL,
  `items_id` int(11) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`projects_id`,`itemtype`,`items_id`),
  KEY `item` (`itemtype`,`items_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_projectteams`
--


--
-- Table structure for table `glpi_projecttypes`
--

CREATE TABLE `glpi_projecttypes` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_projecttypes`
--


--
-- Table structure for table `glpi_queuednotifications`
--

CREATE TABLE `glpi_queuednotifications` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `itemtype` varchar(100) COLLATE utf8_unicode_ci DEFAULT NULL,
  `items_id` int(11) NOT NULL DEFAULT 0,
  `notificationtemplates_id` int(11) NOT NULL DEFAULT 0,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `is_deleted` tinyint(1) NOT NULL DEFAULT 0,
  `sent_try` int(11) NOT NULL DEFAULT 0,
  `create_time` timestamp NULL DEFAULT NULL,
  `send_time` timestamp NULL DEFAULT NULL,
  `sent_time` timestamp NULL DEFAULT NULL,
  `name` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `sender` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `sendername` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `recipient` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `recipientname` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `replyto` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `replytoname` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `headers` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `body_html` longtext COLLATE utf8_unicode_ci DEFAULT NULL,
  `body_text` longtext COLLATE utf8_unicode_ci DEFAULT NULL,
  `messageid` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `documents` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `mode` varchar(20) COLLATE utf8_unicode_ci NOT NULL COMMENT 'See Notification_NotificationTemplate::MODE_* constants',
  PRIMARY KEY (`id`),
  KEY `item` (`itemtype`,`items_id`,`notificationtemplates_id`),
  KEY `is_deleted` (`is_deleted`),
  KEY `entities_id` (`entities_id`),
  KEY `sent_try` (`sent_try`),
  KEY `create_time` (`create_time`),
  KEY `send_time` (`send_time`),
  KEY `sent_time` (`sent_time`),
  KEY `mode` (`mode`)
) ENGINE=InnoDB AUTO_INCREMENT=97 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_queuednotifications`
--

INSERT INTO `glpi_queuednotifications` VALUES (47,'Ticket',8,4,0,1,6,'2021-09-28 16:17:06','2022-09-05 18:35:44',NULL,'[GLPI #0000008] Encerramento do chamado Impressora','eberson@cnsystem.com.br','Eberson Muenchen | CN System Informática LTDA','upasargento@gmail.com','','eberson@cnsystem.com.br','Eberson Muenchen | CN System Informática LTDA','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[GLPI #0000008] Encerramento do chamado Impressora</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n<br><br><!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"\"></a> </div>\n<p class=\"description b\"><strong>Chamado: Descri&ccedil;&atilde;o</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> T&iacute;tulo</span>&#160;:Impressora <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Requerentes</span>&#160;: upasargento@gmail.com      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de abertura</span>&#160;:2021-09-28 09:52 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de fechamento</span>&#160;:2021-09-28 13:17 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Origem da requisi&ccedil;&atilde;o</span>&#160;:E-Mail<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Item associado</span>&#160;:\n<p></p>\n<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Status </span>&#160;: Fechado<br />  <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Atribu&iacute;do para grupos</span>&#160;: CNSYSTEM &gt; SETI <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urg&ecirc;ncia</span>&#160;: M&eacute;dia<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impacto</span>&#160;: M&eacute;dio<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Prioridade</span>&#160;: M&eacute;dia <br />     <br />   Nenhum categoria definida     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o</span>&#160;: <div dir=\"ltr\">Impressora não esta imprimindo creche padre armando</div></p>\n<br /><br /><span style=\"text-decoration: underline;\"><strong><span style=\"color: #888888;\">Data da solu&ccedil;&atilde;o</span></strong></span> : 2021-09-28 13:17<br /><span style=\"color: #888888;\"><strong><span style=\"text-decoration: underline;\">Tipo da solu&ccedil;&atilde;o</span></strong></span> : <br /><span style=\"text-decoration: underline; color: #888888;\"><strong>Solu&ccedil;&atilde;o</strong></span> : <br /></p>\n<div class=\"description b\">N&uacute;mero de acompanhamentos&#160;: 0</div>\n<p></p>\n<div class=\"description b\">N&uacute;mero de tarefas&#160;: 0</div>\n<p></p><br><br>-- \n<br>Sistema de Chamados GLPI<br />\r\nCN System Inform&aacute;tica LTDA<br>Gerado automaticamente pelo GLPI<br><br>\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=\n<br><br>\n</body></html>','=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n\nURL : \n\nChamado: Descrição\n\nTítulo : Impressora\n Requerentes : upasargento@gmail.com \n Data de abertura : 2021-09-28 09:52\n Data de fechamento : 2021-09-28 13:17\n Origem da requisição : E-Mail\nItem associado :\n\nStatus : Fechado\n Atribuído para grupos : CNSYSTEM &gt; SETI \n Urgência : Média\n Impacto : Médio\n Prioridade : Média\n\nNenhum categoria definida \n Descrição : \nImpressora não esta imprimindo creche padre armando\n\nData da solução : 2021-09-28 13:17\n Tipo da solução : \n Solução : \n\nNúmero de acompanhamentos : 0\n\nNúmero de tarefas : 0\n\n-- \nSistema de Chamados GLPI\nCN System Informática LTDA\nGerado automaticamente pelo GLPI\n\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=','GLPI-8.1632845827.574536603@ftpcn','','mailing'),(54,'User',6,13,0,1,0,'2022-09-01 16:45:29','2022-09-01 16:45:29','2022-09-01 16:45:29','[GLPI] Esqueceu sua senha?','seti@cnsystem.com.br','Eberson Muenchen | CN System Informática LTDA','dario@cnsystem.com.br','Dario Demenech','seti@cnsystem.com.br','Eberson Muenchen | CN System Informática LTDA','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[GLPI] Esqueceu sua senha?</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n<p><strong>Demenech Dario</strong></p>\n<p>Voc&ecirc; fez uma requisi&ccedil;&atilde;o para redefinir a senha de sua conta.</p>\n<p>Apenas siga este link (voc&ecirc; tem um dia): <a title=\"http://ftpcn.cnsystem.com.br/glpi/front/lostpassword.php?password_forget_token=7c4026e2126fd7fa7bb68e70ae50cdea1a139319\" href=\"http://ftpcn.cnsystem.com.br/glpi/front/lostpassword.php?password_forget_token=7c4026e2126fd7fa7bb68e70ae50cdea1a139319\">http://ftpcn.cnsystem.com.br/glpi/front/lostpassword.php?password_forget_token=7c4026e2126fd7fa7bb68e70ae50cdea1a139319</a></p><br><br>-- \n<br>Sistema de Chamados GLPI<br />\r\nCN System Inform&aacute;tica LTDA<br>Gerado automaticamente pelo GLPI<br><br>\n\n</body></html>','Demenech Dario\n\nVocê fez uma requisição para redefinir a senha de sua conta.\n\nApenas siga este link (você tem um dia): http://ftpcn.cnsystem.com.br/glpi/front/lostpassword.php?password_forget_token=7c4026e2126fd7fa7bb68e70ae50cdea1a139319\n\n-- \nSistema de Chamados GLPI\nCN System Informática LTDA\nGerado automaticamente pelo GLPI\n\n','GLPI-User-6.1662050730.1884886349@ftpcn','','mailing'),(56,'Ticket',10,4,1,1,0,'2022-09-06 12:43:18','2022-09-06 12:43:18','2022-09-06 12:43:18','[GLPI #0000010] Novo chamado Impressora não funciona','seti@cnsystem.com.br','Eberson Muenchen | CN System Informática LTDA','seti@cnsystem.com.br','Eberson Muenchen | CN System Informática LTDA','seti@cnsystem.com.br','Eberson Muenchen | CN System Informática LTDA','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[GLPI #0000010] Novo chamado Impressora n&atilde;o funciona</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n<br><br><!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_10\">http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_10</a> </div>\n<p class=\"description b\"><strong>Chamado: Descri&ccedil;&atilde;o</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> T&iacute;tulo</span>&#160;:Impressora n&atilde;o funciona <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Requerentes</span>&#160;: Usuario Final      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de abertura</span>&#160;:06-09-2022 09:41 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de fechamento</span>&#160;: <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Origem da requisi&ccedil;&atilde;o</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Item associado</span>&#160;:\n<p></p>\n<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Status </span>&#160;: Novo<br /> <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urg&ecirc;ncia</span>&#160;: M&eacute;dia<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impacto</span>&#160;: M&eacute;dio<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Prioridade</span>&#160;: M&eacute;dia <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Categoria </span>&#160;:Impressoras      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o</span>&#160;: <p>Impressora enroscando folhas.</p></p>\n<br /></p>\n<div class=\"description b\">N&uacute;mero de acompanhamentos&#160;: 0</div>\n<p></p>\n<div class=\"description b\">N&uacute;mero de tarefas&#160;: 0</div>\n<p></p><br><br>-- \n<br>Sistema de Chamados GLPI<br />\r\nCN System Inform&aacute;tica LTDA<br>Gerado automaticamente pelo GLPI<br><br>\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=\n<br><br>\n</body></html>','=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n\nURL : http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_10 \n\nChamado: Descrição\n\nTítulo : Impressora não funciona\n Requerentes : Usuario Final \n Data de abertura : 06-09-2022 09:41\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\nStatus : Novo\n\nUrgência : Média\n Impacto : Médio\n Prioridade : Média\n\nCategoria : Impressoras \n Descrição : \nImpressora enroscando folhas.\n\nNúmero de acompanhamentos : 0\n\nNúmero de tarefas : 0\n\n-- \nSistema de Chamados GLPI\nCN System Informática LTDA\nGerado automaticamente pelo GLPI\n\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=','GLPI-10.1662468201.1508904444@ftpcn','','mailing'),(57,'Ticket',10,4,1,1,0,'2022-09-06 12:43:18','2022-09-06 12:43:18','2022-09-06 12:48:29','[GLPI #0000010] Novo chamado Impressora não funciona','seti@cnsystem.com.br','Eberson Muenchen | CN System Informática LTDA','demenechdario@hotmail.com','Usuario Final','seti@cnsystem.com.br','Eberson Muenchen | CN System Informática LTDA','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[GLPI #0000010] Novo chamado Impressora n&atilde;o funciona</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n<br><br><!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_10&amp;noAUTO=1\">http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_10&amp;noAUTO=1</a> </div>\n<p class=\"description b\"><strong>Chamado: Descri&ccedil;&atilde;o</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> T&iacute;tulo</span>&#160;:Impressora n&atilde;o funciona <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Requerentes</span>&#160;: Usuario Final      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de abertura</span>&#160;:06-09-2022 09:41 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de fechamento</span>&#160;: <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Origem da requisi&ccedil;&atilde;o</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Item associado</span>&#160;:\n<p></p>\n<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Status </span>&#160;: Novo<br /> <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urg&ecirc;ncia</span>&#160;: M&eacute;dia<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impacto</span>&#160;: M&eacute;dio<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Prioridade</span>&#160;: M&eacute;dia <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Categoria </span>&#160;:Impressoras      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o</span>&#160;: <p>Impressora enroscando folhas.</p></p>\n<br /></p>\n<div class=\"description b\">N&uacute;mero de acompanhamentos&#160;: 0</div>\n<p></p>\n<div class=\"description b\">N&uacute;mero de tarefas&#160;: 0</div>\n<p></p><br><br>-- \n<br>Sistema de Chamados GLPI<br />\r\nCN System Inform&aacute;tica LTDA<br>Gerado automaticamente pelo GLPI<br><br>\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=\n<br><br>\n</body></html>','=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n\nURL : http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_10&amp;noAUTO=1 \n\nChamado: Descrição\n\nTítulo : Impressora não funciona\n Requerentes : Usuario Final \n Data de abertura : 06-09-2022 09:41\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\nStatus : Novo\n\nUrgência : Média\n Impacto : Médio\n Prioridade : Média\n\nCategoria : Impressoras \n Descrição : \nImpressora enroscando folhas.\n\nNúmero de acompanhamentos : 0\n\nNúmero de tarefas : 0\n\n-- \nSistema de Chamados GLPI\nCN System Informática LTDA\nGerado automaticamente pelo GLPI\n\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=','GLPI-10.1662468201.1420421040@ftpcn','','mailing'),(59,'Ticket',11,4,1,1,0,'2022-09-06 12:55:34','2022-09-06 12:55:34','2022-09-06 12:55:34','[GLPI #0000011] Novo chamado Teste','seti@cnsystem.com.br','Eberson Muenchen | CN System Informática LTDA','seti@cnsystem.com.br','Eberson Muenchen | CN System Informática LTDA','seti@cnsystem.com.br','Eberson Muenchen | CN System Informática LTDA','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[GLPI #0000011] Novo chamado Teste</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n<br><br><!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_11\">http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_11</a> </div>\n<p class=\"description b\"><strong>Chamado: Descri&ccedil;&atilde;o</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> T&iacute;tulo</span>&#160;:Teste <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Requerentes</span>&#160;: Usuario Final      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de abertura</span>&#160;:06-09-2022 09:55 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de fechamento</span>&#160;: <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Origem da requisi&ccedil;&atilde;o</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Item associado</span>&#160;:\n<p></p>\n<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Status </span>&#160;: Novo<br /> <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urg&ecirc;ncia</span>&#160;: M&eacute;dia<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impacto</span>&#160;: M&eacute;dio<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Prioridade</span>&#160;: M&eacute;dia <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Categoria </span>&#160;:Computadores      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o</span>&#160;: <p>Teste 02</p></p>\n<br /></p>\n<div class=\"description b\">N&uacute;mero de acompanhamentos&#160;: 0</div>\n<p></p>\n<div class=\"description b\">N&uacute;mero de tarefas&#160;: 0</div>\n<p></p><br><br>-- \n<br>Sistema de Chamados GLPI<br />\r\nCN System Inform&aacute;tica LTDA<br>Gerado automaticamente pelo GLPI<br><br>\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=\n<br><br>\n</body></html>','=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n\nURL : http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_11 \n\nChamado: Descrição\n\nTítulo : Teste\n Requerentes : Usuario Final \n Data de abertura : 06-09-2022 09:55\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\nStatus : Novo\n\nUrgência : Média\n Impacto : Médio\n Prioridade : Média\n\nCategoria : Computadores \n Descrição : \nTeste 02\n\nNúmero de acompanhamentos : 0\n\nNúmero de tarefas : 0\n\n-- \nSistema de Chamados GLPI\nCN System Informática LTDA\nGerado automaticamente pelo GLPI\n\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=','GLPI-11.1662468935.1891785555@ftpcn','','mailing'),(60,'Ticket',11,4,1,1,0,'2022-09-06 12:55:34','2022-09-06 12:55:34','2022-09-06 13:15:30','[GLPI #0000011] Novo chamado Teste','seti@cnsystem.com.br','Eberson Muenchen | CN System Informática LTDA','demenechdario@hotmail.com','Usuario Final','seti@cnsystem.com.br','Eberson Muenchen | CN System Informática LTDA','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[GLPI #0000011] Novo chamado Teste</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n<br><br><!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_11&amp;noAUTO=1\">http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_11&amp;noAUTO=1</a> </div>\n<p class=\"description b\"><strong>Chamado: Descri&ccedil;&atilde;o</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> T&iacute;tulo</span>&#160;:Teste <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Requerentes</span>&#160;: Usuario Final      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de abertura</span>&#160;:06-09-2022 09:55 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de fechamento</span>&#160;: <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Origem da requisi&ccedil;&atilde;o</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Item associado</span>&#160;:\n<p></p>\n<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Status </span>&#160;: Novo<br /> <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urg&ecirc;ncia</span>&#160;: M&eacute;dia<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impacto</span>&#160;: M&eacute;dio<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Prioridade</span>&#160;: M&eacute;dia <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Categoria </span>&#160;:Computadores      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o</span>&#160;: <p>Teste 02</p></p>\n<br /></p>\n<div class=\"description b\">N&uacute;mero de acompanhamentos&#160;: 0</div>\n<p></p>\n<div class=\"description b\">N&uacute;mero de tarefas&#160;: 0</div>\n<p></p><br><br>-- \n<br>Sistema de Chamados GLPI<br />\r\nCN System Inform&aacute;tica LTDA<br>Gerado automaticamente pelo GLPI<br><br>\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=\n<br><br>\n</body></html>','=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n\nURL : http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_11&amp;noAUTO=1 \n\nChamado: Descrição\n\nTítulo : Teste\n Requerentes : Usuario Final \n Data de abertura : 06-09-2022 09:55\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\nStatus : Novo\n\nUrgência : Média\n Impacto : Médio\n Prioridade : Média\n\nCategoria : Computadores \n Descrição : \nTeste 02\n\nNúmero de acompanhamentos : 0\n\nNúmero de tarefas : 0\n\n-- \nSistema de Chamados GLPI\nCN System Informática LTDA\nGerado automaticamente pelo GLPI\n\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=','GLPI-11.1662468935.1042870289@ftpcn','','mailing'),(61,'Ticket',10,4,1,1,0,'2022-09-06 12:58:15','2022-09-06 12:58:15','2022-09-06 13:05:53','[GLPI #0000010] Novo acompanhamento Impressora não funciona','seti@cnsystem.com.br','Eberson Muenchen | CN System Informática LTDA','seti@cnsystem.com.br','Eberson Muenchen | CN System Informática LTDA','seti@cnsystem.com.br','Eberson Muenchen | CN System Informática LTDA','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[GLPI #0000010] Novo acompanhamento Impressora n&atilde;o funciona</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n<br><br><!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_10\">http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_10</a> </div>\n<p class=\"description b\"><strong>Chamado: Descri&ccedil;&atilde;o</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> T&iacute;tulo</span>&#160;:Impressora n&atilde;o funciona <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Requerentes</span>&#160;: Usuario Final      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de abertura</span>&#160;:06-09-2022 09:41 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de fechamento</span>&#160;: <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Origem da requisi&ccedil;&atilde;o</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Item associado</span>&#160;:\n<p></p>\n<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Status </span>&#160;: Novo<br /> <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urg&ecirc;ncia</span>&#160;: M&eacute;dia<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impacto</span>&#160;: M&eacute;dio<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Prioridade</span>&#160;: M&eacute;dia <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Categoria </span>&#160;:Impressoras      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o</span>&#160;: <p>Impressora enroscando folhas.</p></p>\n<br /></p>\n<div class=\"description b\">N&uacute;mero de acompanhamentos&#160;: 1</div>\n<p></p>\n<div class=\"description b\"><br /> <strong> [06-09-2022 09:58] <em>Privado : N&atilde;o </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Autor </span> Dhenys Lima<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o </span> <p>Chamado recebido com sucesso</p><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de abertura </span> 06-09-2022 09:58<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Origem da requisi&ccedil;&atilde;o </span> Helpdesk</div>\n<p></p>\n<div class=\"description b\">N&uacute;mero de tarefas&#160;: 0</div>\n<p></p><br><br>-- \n<br>Sistema de Chamados GLPI<br />\r\nCN System Inform&aacute;tica LTDA<br>Gerado automaticamente pelo GLPI<br><br>\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=\n<br><br>\n</body></html>','=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n\nURL : http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_10 \n\nChamado: Descrição\n\nTítulo : Impressora não funciona\n Requerentes : Usuario Final \n Data de abertura : 06-09-2022 09:41\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\nStatus : Novo\n\nUrgência : Média\n Impacto : Médio\n Prioridade : Média\n\nCategoria : Impressoras \n Descrição : \nImpressora enroscando folhas.\n\nNúmero de acompanhamentos : 1\n\n[06-09-2022 09:58] Privado : Não\n Autor Dhenys Lima\n Descrição \nChamado recebido com sucesso\n Data de abertura 06-09-2022 09:58\n Origem da requisição Helpdesk\n\nNúmero de tarefas : 0\n\n-- \nSistema de Chamados GLPI\nCN System Informática LTDA\nGerado automaticamente pelo GLPI\n\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=','GLPI-10.1662469096.181663771@ftpcn','','mailing'),(63,'Ticket',10,4,1,1,0,'2022-09-06 13:06:41','2022-09-06 13:06:41','2022-09-06 13:15:30','[GLPI #0000010] Chamado solucionado Impressora não funciona','seti@cnsystem.com.br','Eberson Muenchen | CN System Informática LTDA','seti@cnsystem.com.br','Eberson Muenchen | CN System Informática LTDA','seti@cnsystem.com.br','Eberson Muenchen | CN System Informática LTDA','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[GLPI #0000010] Chamado solucionado Impressora n&atilde;o funciona</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n<br><br><!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div>URL : <a href=\"http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_10_Ticket$1\">http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_10_Ticket$1</a> <strong>&#160;</strong></div>\n<div><strong></strong></div>\n<div><span style=\"color: #888888;\"><strong><span style=\"text-decoration: underline;\">Data da solu&ccedil;&atilde;o</span></strong></span> : 06-09-2022 10:06<br /><span style=\"text-decoration: underline; color: #888888;\"><strong>Tipo da solu&ccedil;&atilde;o</strong></span> : <br /><span style=\"text-decoration: underline; color: #888888;\"><strong>Solu&ccedil;&atilde;o</strong></span> : <p>Email criado com sucesso</p> </div>\n<div></div>\n<p class=\"description b\"><strong>Chamado: Descri&ccedil;&atilde;o</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> T&iacute;tulo</span>&#160;:Impressora n&atilde;o funciona <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Requerentes</span>&#160;: Usuario Final      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de abertura</span>&#160;:06-09-2022 09:41 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de fechamento</span>&#160;: <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Origem da requisi&ccedil;&atilde;o</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Item associado</span>&#160;:\n<p></p>\n<div class=\"description b\"> Computador&#160;- ET-01-010     </div><br />\n<p></p>\n<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Status </span>&#160;: Solucionado<br /> <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urg&ecirc;ncia</span>&#160;: M&eacute;dia<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impacto</span>&#160;: M&eacute;dio<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Prioridade</span>&#160;: M&eacute;dia <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Categoria </span>&#160;:Impressoras      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o</span>&#160;: <p>Impressora enroscando folhas.</p></p>\n<br /></p>\n<div class=\"description b\">N&uacute;mero de acompanhamentos&#160;: 1</div>\n<p></p>\n<div class=\"description b\"><br /> <strong> [06-09-2022 09:58] <em>Privado : N&atilde;o </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Autor </span> Dhenys Lima<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o </span> <p>Chamado recebido com sucesso</p><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de abertura </span> 06-09-2022 09:58<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Origem da requisi&ccedil;&atilde;o </span> Helpdesk</div>\n<p></p>\n<div class=\"description b\">N&uacute;mero de tarefas&#160;: 0</div>\n<p></p><br><br>-- \n<br>Sistema de Chamados GLPI<br />\r\nCN System Inform&aacute;tica LTDA<br>Gerado automaticamente pelo GLPI<br><br>\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=\n<br><br>\n</body></html>','=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n\nURL : http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_10_Ticket$1\n\nData da solução : 06-09-2022 10:06\n Tipo da solução : \n Solução : \nEmail criado com sucesso \n\nChamado: Descrição\n\nTítulo : Impressora não funciona\n Requerentes : Usuario Final \n Data de abertura : 06-09-2022 09:41\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\nComputador - ET-01-010\n Modelo : \n\nStatus : Solucionado\n\nUrgência : Média\n Impacto : Médio\n Prioridade : Média\n\nCategoria : Impressoras \n Descrição : \nImpressora enroscando folhas.\n\nNúmero de acompanhamentos : 1\n\n[06-09-2022 09:58] Privado : Não\n Autor Dhenys Lima\n Descrição \nChamado recebido com sucesso\n Data de abertura 06-09-2022 09:58\n Origem da requisição Helpdesk\n\nNúmero de tarefas : 0\n\n-- \nSistema de Chamados GLPI\nCN System Informática LTDA\nGerado automaticamente pelo GLPI\n\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=','GLPI-10.1662469601.1192414535@ftpcn','','mailing'),(64,'Ticket',10,4,1,1,0,'2022-09-06 13:06:41','2022-09-06 13:06:41','2022-09-06 13:15:30','[GLPI #0000010] Chamado solucionado Impressora não funciona','seti@cnsystem.com.br','Eberson Muenchen | CN System Informática LTDA','demenechdario@hotmail.com','Usuario Final','seti@cnsystem.com.br','Eberson Muenchen | CN System Informática LTDA','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[GLPI #0000010] Chamado solucionado Impressora n&atilde;o funciona</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n<br><br><!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div>URL : <a href=\"http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_10_Ticket$1&amp;noAUTO=1\">http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_10_Ticket$1&amp;noAUTO=1</a> <strong>&#160;</strong></div>\n<div><strong></strong></div>\n<div><span style=\"color: #888888;\"><strong><span style=\"text-decoration: underline;\">Data da solu&ccedil;&atilde;o</span></strong></span> : 06-09-2022 10:06<br /><span style=\"text-decoration: underline; color: #888888;\"><strong>Tipo da solu&ccedil;&atilde;o</strong></span> : <br /><span style=\"text-decoration: underline; color: #888888;\"><strong>Solu&ccedil;&atilde;o</strong></span> : <p>Email criado com sucesso</p> </div>\n<div></div>\n<p class=\"description b\"><strong>Chamado: Descri&ccedil;&atilde;o</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> T&iacute;tulo</span>&#160;:Impressora n&atilde;o funciona <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Requerentes</span>&#160;: Usuario Final      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de abertura</span>&#160;:06-09-2022 09:41 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de fechamento</span>&#160;: <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Origem da requisi&ccedil;&atilde;o</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Item associado</span>&#160;:\n<p></p>\n<div class=\"description b\"> Computador&#160;- ET-01-010     </div><br />\n<p></p>\n<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Status </span>&#160;: Solucionado<br /> <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urg&ecirc;ncia</span>&#160;: M&eacute;dia<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impacto</span>&#160;: M&eacute;dio<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Prioridade</span>&#160;: M&eacute;dia <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Categoria </span>&#160;:Impressoras      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o</span>&#160;: <p>Impressora enroscando folhas.</p></p>\n<br /></p>\n<div class=\"description b\">N&uacute;mero de acompanhamentos&#160;: 1</div>\n<p></p>\n<div class=\"description b\"><br /> <strong> [06-09-2022 09:58] <em>Privado : N&atilde;o </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Autor </span> Dhenys Lima<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o </span> <p>Chamado recebido com sucesso</p><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de abertura </span> 06-09-2022 09:58<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Origem da requisi&ccedil;&atilde;o </span> Helpdesk</div>\n<p></p>\n<div class=\"description b\">N&uacute;mero de tarefas&#160;: 0</div>\n<p></p><br><br>-- \n<br>Sistema de Chamados GLPI<br />\r\nCN System Inform&aacute;tica LTDA<br>Gerado automaticamente pelo GLPI<br><br>\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=\n<br><br>\n</body></html>','=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n\nURL : http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_10_Ticket$1&amp;noAUTO=1\n\nData da solução : 06-09-2022 10:06\n Tipo da solução : \n Solução : \nEmail criado com sucesso \n\nChamado: Descrição\n\nTítulo : Impressora não funciona\n Requerentes : Usuario Final \n Data de abertura : 06-09-2022 09:41\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\nComputador - ET-01-010\n Modelo : \n\nStatus : Solucionado\n\nUrgência : Média\n Impacto : Médio\n Prioridade : Média\n\nCategoria : Impressoras \n Descrição : \nImpressora enroscando folhas.\n\nNúmero de acompanhamentos : 1\n\n[06-09-2022 09:58] Privado : Não\n Autor Dhenys Lima\n Descrição \nChamado recebido com sucesso\n Data de abertura 06-09-2022 09:58\n Origem da requisição Helpdesk\n\nNúmero de tarefas : 0\n\n-- \nSistema de Chamados GLPI\nCN System Informática LTDA\nGerado automaticamente pelo GLPI\n\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=','GLPI-10.1662469601.919038763@ftpcn','','mailing'),(65,'Ticket',11,4,1,1,0,'2022-09-06 13:42:29','2022-09-06 13:42:29','2022-09-06 13:42:29','[GLPI #0000011] Chamado solucionado Teste','seti@cnsystem.com.br','CN System Informática LTDA','seti@cnsystem.com.br','CN System Informática LTDA','seti@cnsystem.com.br','CN System Informática LTDA','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[GLPI #0000011] Chamado solucionado Teste</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n<br><br><!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div>URL : <a href=\"http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_11_Ticket$1\">http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_11_Ticket$1</a> <strong>&#160;</strong></div>\n<div><strong></strong></div>\n<div><span style=\"color: #888888;\"><strong><span style=\"text-decoration: underline;\">Data da solu&ccedil;&atilde;o</span></strong></span> : 06-09-2022 10:42<br /><span style=\"text-decoration: underline; color: #888888;\"><strong>Tipo da solu&ccedil;&atilde;o</strong></span> : <br /><span style=\"text-decoration: underline; color: #888888;\"><strong>Solu&ccedil;&atilde;o</strong></span> : <p>teste</p> </div>\n<div></div>\n<p class=\"description b\"><strong>Chamado: Descri&ccedil;&atilde;o</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> T&iacute;tulo</span>&#160;:Teste <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Requerentes</span>&#160;: Usuario Final      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de abertura</span>&#160;:06-09-2022 09:55 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de fechamento</span>&#160;: <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Origem da requisi&ccedil;&atilde;o</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Item associado</span>&#160;:\n<p></p>\n<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Status </span>&#160;: Solucionado<br /> <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urg&ecirc;ncia</span>&#160;: M&eacute;dia<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impacto</span>&#160;: M&eacute;dio<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Prioridade</span>&#160;: M&eacute;dia <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Categoria </span>&#160;:Computadores      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o</span>&#160;: <p>Teste 02</p></p>\n<br /></p>\n<div class=\"description b\">N&uacute;mero de acompanhamentos&#160;: 0</div>\n<p></p>\n<div class=\"description b\">N&uacute;mero de tarefas&#160;: 0</div>\n<p></p><br><br>-- \n<br>Sistema de Chamados GLPI<br />\r\nCN System Inform&aacute;tica LTDA<br>Gerado automaticamente pelo GLPI<br><br>\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=\n<br><br>\n</body></html>','=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n\nURL : http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_11_Ticket$1\n\nData da solução : 06-09-2022 10:42\n Tipo da solução : \n Solução : \nteste \n\nChamado: Descrição\n\nTítulo : Teste\n Requerentes : Usuario Final \n Data de abertura : 06-09-2022 09:55\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\nStatus : Solucionado\n\nUrgência : Média\n Impacto : Médio\n Prioridade : Média\n\nCategoria : Computadores \n Descrição : \nTeste 02\n\nNúmero de acompanhamentos : 0\n\nNúmero de tarefas : 0\n\n-- \nSistema de Chamados GLPI\nCN System Informática LTDA\nGerado automaticamente pelo GLPI\n\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=','GLPI-11.1662471750.1541311447@ftpcn','','mailing'),(66,'Ticket',11,4,1,1,0,'2022-09-06 13:42:29','2022-09-06 13:42:29','2022-09-06 13:43:07','[GLPI #0000011] Chamado solucionado Teste','seti@cnsystem.com.br','CN System Informática LTDA','demenechdario@hotmail.com','Usuario Final','seti@cnsystem.com.br','CN System Informática LTDA','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[GLPI #0000011] Chamado solucionado Teste</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n<br><br><!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div>URL : <a href=\"http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_11_Ticket$1&amp;noAUTO=1\">http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_11_Ticket$1&amp;noAUTO=1</a> <strong>&#160;</strong></div>\n<div><strong></strong></div>\n<div><span style=\"color: #888888;\"><strong><span style=\"text-decoration: underline;\">Data da solu&ccedil;&atilde;o</span></strong></span> : 06-09-2022 10:42<br /><span style=\"text-decoration: underline; color: #888888;\"><strong>Tipo da solu&ccedil;&atilde;o</strong></span> : <br /><span style=\"text-decoration: underline; color: #888888;\"><strong>Solu&ccedil;&atilde;o</strong></span> : <p>teste</p> </div>\n<div></div>\n<p class=\"description b\"><strong>Chamado: Descri&ccedil;&atilde;o</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> T&iacute;tulo</span>&#160;:Teste <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Requerentes</span>&#160;: Usuario Final      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de abertura</span>&#160;:06-09-2022 09:55 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de fechamento</span>&#160;: <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Origem da requisi&ccedil;&atilde;o</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Item associado</span>&#160;:\n<p></p>\n<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Status </span>&#160;: Solucionado<br /> <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urg&ecirc;ncia</span>&#160;: M&eacute;dia<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impacto</span>&#160;: M&eacute;dio<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Prioridade</span>&#160;: M&eacute;dia <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Categoria </span>&#160;:Computadores      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o</span>&#160;: <p>Teste 02</p></p>\n<br /></p>\n<div class=\"description b\">N&uacute;mero de acompanhamentos&#160;: 0</div>\n<p></p>\n<div class=\"description b\">N&uacute;mero de tarefas&#160;: 0</div>\n<p></p><br><br>-- \n<br>Sistema de Chamados GLPI<br />\r\nCN System Inform&aacute;tica LTDA<br>Gerado automaticamente pelo GLPI<br><br>\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=\n<br><br>\n</body></html>','=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n\nURL : http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_11_Ticket$1&amp;noAUTO=1\n\nData da solução : 06-09-2022 10:42\n Tipo da solução : \n Solução : \nteste \n\nChamado: Descrição\n\nTítulo : Teste\n Requerentes : Usuario Final \n Data de abertura : 06-09-2022 09:55\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\nStatus : Solucionado\n\nUrgência : Média\n Impacto : Médio\n Prioridade : Média\n\nCategoria : Computadores \n Descrição : \nTeste 02\n\nNúmero de acompanhamentos : 0\n\nNúmero de tarefas : 0\n\n-- \nSistema de Chamados GLPI\nCN System Informática LTDA\nGerado automaticamente pelo GLPI\n\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=','GLPI-11.1662471750.4901256@ftpcn','','mailing'),(67,'Ticket',10,4,1,1,0,'2022-09-06 13:43:14','2022-09-06 13:43:14','2022-09-06 13:43:14','[GLPI #0000010] Encerramento do chamado Impressora não funciona','seti@cnsystem.com.br','CN System Informática LTDA','seti@cnsystem.com.br','CN System Informática LTDA','seti@cnsystem.com.br','CN System Informática LTDA','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[GLPI #0000010] Encerramento do chamado Impressora n&atilde;o funciona</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n<br><br><!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_10\">http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_10</a> </div>\n<p class=\"description b\"><strong>Chamado: Descri&ccedil;&atilde;o</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> T&iacute;tulo</span>&#160;:Impressora n&atilde;o funciona <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Requerentes</span>&#160;: Usuario Final      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de abertura</span>&#160;:06-09-2022 09:41 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de fechamento</span>&#160;:06-09-2022 10:43 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Origem da requisi&ccedil;&atilde;o</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Item associado</span>&#160;:\n<p></p>\n<div class=\"description b\"> Computador&#160;- ET-01-010     </div><br />\n<p></p>\n<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Status </span>&#160;: Fechado<br /> <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urg&ecirc;ncia</span>&#160;: M&eacute;dia<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impacto</span>&#160;: M&eacute;dio<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Prioridade</span>&#160;: M&eacute;dia <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Categoria </span>&#160;:Impressoras      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o</span>&#160;: <p>Impressora enroscando folhas.</p></p>\n<br /><br /><span style=\"text-decoration: underline;\"><strong><span style=\"color: #888888;\">Data da solu&ccedil;&atilde;o</span></strong></span> : 06-09-2022 10:06<br /><span style=\"color: #888888;\"><strong><span style=\"text-decoration: underline;\">Tipo da solu&ccedil;&atilde;o</span></strong></span> : <br /><span style=\"text-decoration: underline; color: #888888;\"><strong>Solu&ccedil;&atilde;o</strong></span> : <p>Email criado com sucesso</p><br /></p>\n<div class=\"description b\">N&uacute;mero de acompanhamentos&#160;: 2</div>\n<p></p>\n<div class=\"description b\"><br /> <strong> [06-09-2022 10:43] <em>Privado : N&atilde;o </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Autor </span> Usuario Final<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o </span> Solução aprovada<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de abertura </span> 06-09-2022 10:43<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Origem da requisi&ccedil;&atilde;o </span> Helpdesk</div>\n<p></p>\n<div class=\"description b\"><br /> <strong> [06-09-2022 09:58] <em>Privado : N&atilde;o </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Autor </span> Dhenys Lima<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o </span> <p>Chamado recebido com sucesso</p><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de abertura </span> 06-09-2022 09:58<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Origem da requisi&ccedil;&atilde;o </span> Helpdesk</div>\n<p></p>\n<div class=\"description b\">N&uacute;mero de tarefas&#160;: 0</div>\n<p></p><br><br>-- \n<br>Sistema de Chamados GLPI<br />\r\nCN System Inform&aacute;tica LTDA<br>Gerado automaticamente pelo GLPI<br><br>\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=\n<br><br>\n</body></html>','=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n\nURL : http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_10 \n\nChamado: Descrição\n\nTítulo : Impressora não funciona\n Requerentes : Usuario Final \n Data de abertura : 06-09-2022 09:41\n Data de fechamento : 06-09-2022 10:43\n Origem da requisição : Helpdesk\nItem associado :\n\nComputador - ET-01-010\n Modelo : \n\nStatus : Fechado\n\nUrgência : Média\n Impacto : Médio\n Prioridade : Média\n\nCategoria : Impressoras \n Descrição : \nImpressora enroscando folhas.\n\nData da solução : 06-09-2022 10:06\n Tipo da solução : \n Solução : \nEmail criado com sucesso\n\nNúmero de acompanhamentos : 2\n\n[06-09-2022 10:43] Privado : Não\n Autor Usuario Final\n Descrição Solução aprovada\n Data de abertura 06-09-2022 10:43\n Origem da requisição Helpdesk\n\n[06-09-2022 09:58] Privado : Não\n Autor Dhenys Lima\n Descrição \nChamado recebido com sucesso\n Data de abertura 06-09-2022 09:58\n Origem da requisição Helpdesk\n\nNúmero de tarefas : 0\n\n-- \nSistema de Chamados GLPI\nCN System Informática LTDA\nGerado automaticamente pelo GLPI\n\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=','GLPI-10.1662471794.312581947@ftpcn','','mailing'),(68,'Ticket',10,4,1,1,0,'2022-09-06 13:43:14','2022-09-06 13:43:14','2022-09-06 13:58:35','[GLPI #0000010] Encerramento do chamado Impressora não funciona','seti@cnsystem.com.br','CN System Informática LTDA','demenechdario@hotmail.com','Usuario Final','seti@cnsystem.com.br','CN System Informática LTDA','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[GLPI #0000010] Encerramento do chamado Impressora n&atilde;o funciona</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n<br><br><!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_10&amp;noAUTO=1\">http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_10&amp;noAUTO=1</a> </div>\n<p class=\"description b\"><strong>Chamado: Descri&ccedil;&atilde;o</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> T&iacute;tulo</span>&#160;:Impressora n&atilde;o funciona <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Requerentes</span>&#160;: Usuario Final      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de abertura</span>&#160;:06-09-2022 09:41 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de fechamento</span>&#160;:06-09-2022 10:43 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Origem da requisi&ccedil;&atilde;o</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Item associado</span>&#160;:\n<p></p>\n<div class=\"description b\"> Computador&#160;- ET-01-010     </div><br />\n<p></p>\n<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Status </span>&#160;: Fechado<br /> <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urg&ecirc;ncia</span>&#160;: M&eacute;dia<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impacto</span>&#160;: M&eacute;dio<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Prioridade</span>&#160;: M&eacute;dia <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Categoria </span>&#160;:Impressoras      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o</span>&#160;: <p>Impressora enroscando folhas.</p></p>\n<br /><br /><span style=\"text-decoration: underline;\"><strong><span style=\"color: #888888;\">Data da solu&ccedil;&atilde;o</span></strong></span> : 06-09-2022 10:06<br /><span style=\"color: #888888;\"><strong><span style=\"text-decoration: underline;\">Tipo da solu&ccedil;&atilde;o</span></strong></span> : <br /><span style=\"text-decoration: underline; color: #888888;\"><strong>Solu&ccedil;&atilde;o</strong></span> : <p>Email criado com sucesso</p><br /></p>\n<div class=\"description b\">N&uacute;mero de acompanhamentos&#160;: 2</div>\n<p></p>\n<div class=\"description b\"><br /> <strong> [06-09-2022 10:43] <em>Privado : N&atilde;o </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Autor </span> Usuario Final<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o </span> Solução aprovada<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de abertura </span> 06-09-2022 10:43<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Origem da requisi&ccedil;&atilde;o </span> Helpdesk</div>\n<p></p>\n<div class=\"description b\"><br /> <strong> [06-09-2022 09:58] <em>Privado : N&atilde;o </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Autor </span> Dhenys Lima<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o </span> <p>Chamado recebido com sucesso</p><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de abertura </span> 06-09-2022 09:58<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Origem da requisi&ccedil;&atilde;o </span> Helpdesk</div>\n<p></p>\n<div class=\"description b\">N&uacute;mero de tarefas&#160;: 0</div>\n<p></p><br><br>-- \n<br>Sistema de Chamados GLPI<br />\r\nCN System Inform&aacute;tica LTDA<br>Gerado automaticamente pelo GLPI<br><br>\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=\n<br><br>\n</body></html>','=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n\nURL : http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_10&amp;noAUTO=1 \n\nChamado: Descrição\n\nTítulo : Impressora não funciona\n Requerentes : Usuario Final \n Data de abertura : 06-09-2022 09:41\n Data de fechamento : 06-09-2022 10:43\n Origem da requisição : Helpdesk\nItem associado :\n\nComputador - ET-01-010\n Modelo : \n\nStatus : Fechado\n\nUrgência : Média\n Impacto : Médio\n Prioridade : Média\n\nCategoria : Impressoras \n Descrição : \nImpressora enroscando folhas.\n\nData da solução : 06-09-2022 10:06\n Tipo da solução : \n Solução : \nEmail criado com sucesso\n\nNúmero de acompanhamentos : 2\n\n[06-09-2022 10:43] Privado : Não\n Autor Usuario Final\n Descrição Solução aprovada\n Data de abertura 06-09-2022 10:43\n Origem da requisição Helpdesk\n\n[06-09-2022 09:58] Privado : Não\n Autor Dhenys Lima\n Descrição \nChamado recebido com sucesso\n Data de abertura 06-09-2022 09:58\n Origem da requisição Helpdesk\n\nNúmero de tarefas : 0\n\n-- \nSistema de Chamados GLPI\nCN System Informática LTDA\nGerado automaticamente pelo GLPI\n\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=','GLPI-10.1662471794.638748160@ftpcn','','mailing'),(70,'Ticket',12,4,1,1,0,'2022-09-06 13:52:41','2022-09-06 13:52:41','2022-09-06 13:52:41','[GLPI #0000012] Novo chamado Impressora nao imprime','seti@cnsystem.com.br','CN System Informática LTDA','seti@cnsystem.com.br','CN System Informática LTDA','seti@cnsystem.com.br','CN System Informática LTDA','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[GLPI #0000012] Novo chamado Impressora nao imprime</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n<br><br><!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_12\">http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_12</a> </div>\n<p class=\"description b\"><strong>Chamado: Descri&ccedil;&atilde;o</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> T&iacute;tulo</span>&#160;:Impressora nao imprime <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Requerentes</span>&#160;: Usuario Final      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de abertura</span>&#160;:06-09-2022 10:52 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de fechamento</span>&#160;: <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Origem da requisi&ccedil;&atilde;o</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Item associado</span>&#160;:\n<p></p>\n<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Status </span>&#160;: Novo<br /> <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urg&ecirc;ncia</span>&#160;: Alta<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impacto</span>&#160;: M&eacute;dio<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Prioridade</span>&#160;: Alta <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Categoria </span>&#160;:Impressoras      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o</span>&#160;: <p>IMpressora manchando folhas impressas</p></p>\n<br /></p>\n<div class=\"description b\">N&uacute;mero de acompanhamentos&#160;: 0</div>\n<p></p>\n<div class=\"description b\">N&uacute;mero de tarefas&#160;: 0</div>\n<p></p><br><br>-- \n<br>Sistema de Chamados GLPI<br />\r\nCN System Inform&aacute;tica LTDA<br>Gerado automaticamente pelo GLPI<br><br>\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=\n<br><br>\n</body></html>','=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n\nURL : http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_12 \n\nChamado: Descrição\n\nTítulo : Impressora nao imprime\n Requerentes : Usuario Final \n Data de abertura : 06-09-2022 10:52\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\nStatus : Novo\n\nUrgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\nCategoria : Impressoras \n Descrição : \nIMpressora manchando folhas impressas\n\nNúmero de acompanhamentos : 0\n\nNúmero de tarefas : 0\n\n-- \nSistema de Chamados GLPI\nCN System Informática LTDA\nGerado automaticamente pelo GLPI\n\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=','GLPI-12.1662472362.1240547426@ftpcn','','mailing'),(71,'Ticket',12,4,1,1,0,'2022-09-06 13:52:41','2022-09-06 13:52:41','2022-09-06 13:58:35','[GLPI #0000012] Novo chamado Impressora nao imprime','seti@cnsystem.com.br','CN System Informática LTDA','demenechdario@hotmail.com','Usuario Final','seti@cnsystem.com.br','CN System Informática LTDA','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[GLPI #0000012] Novo chamado Impressora nao imprime</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n<br><br><!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_12&amp;noAUTO=1\">http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_12&amp;noAUTO=1</a> </div>\n<p class=\"description b\"><strong>Chamado: Descri&ccedil;&atilde;o</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> T&iacute;tulo</span>&#160;:Impressora nao imprime <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Requerentes</span>&#160;: Usuario Final      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de abertura</span>&#160;:06-09-2022 10:52 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de fechamento</span>&#160;: <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Origem da requisi&ccedil;&atilde;o</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Item associado</span>&#160;:\n<p></p>\n<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Status </span>&#160;: Novo<br /> <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urg&ecirc;ncia</span>&#160;: Alta<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impacto</span>&#160;: M&eacute;dio<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Prioridade</span>&#160;: Alta <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Categoria </span>&#160;:Impressoras      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o</span>&#160;: <p>IMpressora manchando folhas impressas</p></p>\n<br /></p>\n<div class=\"description b\">N&uacute;mero de acompanhamentos&#160;: 0</div>\n<p></p>\n<div class=\"description b\">N&uacute;mero de tarefas&#160;: 0</div>\n<p></p><br><br>-- \n<br>Sistema de Chamados GLPI<br />\r\nCN System Inform&aacute;tica LTDA<br>Gerado automaticamente pelo GLPI<br><br>\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=\n<br><br>\n</body></html>','=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n\nURL : http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_12&amp;noAUTO=1 \n\nChamado: Descrição\n\nTítulo : Impressora nao imprime\n Requerentes : Usuario Final \n Data de abertura : 06-09-2022 10:52\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\nStatus : Novo\n\nUrgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\nCategoria : Impressoras \n Descrição : \nIMpressora manchando folhas impressas\n\nNúmero de acompanhamentos : 0\n\nNúmero de tarefas : 0\n\n-- \nSistema de Chamados GLPI\nCN System Informática LTDA\nGerado automaticamente pelo GLPI\n\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=','GLPI-12.1662472362.1315228596@ftpcn','','mailing'),(73,'Ticket',13,4,1,1,0,'2022-09-06 16:33:37','2022-09-06 16:33:37','2022-09-06 16:33:37','[GLPI #0000013] Novo chamado Nao liga','seti@cnsystem.com.br','CN System Informática LTDA','seti@cnsystem.com.br','CN System Informática LTDA','seti@cnsystem.com.br','CN System Informática LTDA','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[GLPI #0000013] Novo chamado Nao liga</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n<br><br><!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_13\">http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_13</a> </div>\n<p class=\"description b\"><strong>Chamado: Descri&ccedil;&atilde;o</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> T&iacute;tulo</span>&#160;:Nao liga <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Requerentes</span>&#160;: Usuario Final      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de abertura</span>&#160;:06-09-2022 13:33 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de fechamento</span>&#160;: <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Origem da requisi&ccedil;&atilde;o</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Item associado</span>&#160;:\n<p></p>\n<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Status </span>&#160;: Novo<br /> <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urg&ecirc;ncia</span>&#160;: M&eacute;dia<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impacto</span>&#160;: M&eacute;dio<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Prioridade</span>&#160;: M&eacute;dia <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Categoria </span>&#160;:Telefones      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o</span>&#160;: <p>Ramal do telefone: 1012</p><p>Problema: Nao funciona</p></p>\n<br /></p>\n<div class=\"description b\">N&uacute;mero de acompanhamentos&#160;: 0</div>\n<p></p>\n<div class=\"description b\">N&uacute;mero de tarefas&#160;: 0</div>\n<p></p><br><br>-- \n<br>Sistema de Chamados GLPI<br />\r\nCN System Inform&aacute;tica LTDA<br>Gerado automaticamente pelo GLPI<br><br>\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=\n<br><br>\n</body></html>','=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n\nURL : http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_13 \n\nChamado: Descrição\n\nTítulo : Nao liga\n Requerentes : Usuario Final \n Data de abertura : 06-09-2022 13:33\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\nStatus : Novo\n\nUrgência : Média\n Impacto : Médio\n Prioridade : Média\n\nCategoria : Telefones \n Descrição : \nRamal do telefone: 1012\nProblema: Nao funciona\n\nNúmero de acompanhamentos : 0\n\nNúmero de tarefas : 0\n\n-- \nSistema de Chamados GLPI\nCN System Informática LTDA\nGerado automaticamente pelo GLPI\n\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=','GLPI-13.1662482018.1270396027@ftpcn','','mailing'),(74,'Ticket',13,4,1,1,0,'2022-09-06 16:33:37','2022-09-06 16:33:37','2022-09-06 16:41:45','[GLPI #0000013] Novo chamado Nao liga','seti@cnsystem.com.br','CN System Informática LTDA','demenechdario@hotmail.com','Usuario Final','seti@cnsystem.com.br','CN System Informática LTDA','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[GLPI #0000013] Novo chamado Nao liga</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n<br><br><!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_13&amp;noAUTO=1\">http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_13&amp;noAUTO=1</a> </div>\n<p class=\"description b\"><strong>Chamado: Descri&ccedil;&atilde;o</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> T&iacute;tulo</span>&#160;:Nao liga <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Requerentes</span>&#160;: Usuario Final      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de abertura</span>&#160;:06-09-2022 13:33 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de fechamento</span>&#160;: <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Origem da requisi&ccedil;&atilde;o</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Item associado</span>&#160;:\n<p></p>\n<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Status </span>&#160;: Novo<br /> <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urg&ecirc;ncia</span>&#160;: M&eacute;dia<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impacto</span>&#160;: M&eacute;dio<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Prioridade</span>&#160;: M&eacute;dia <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Categoria </span>&#160;:Telefones      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o</span>&#160;: <p>Ramal do telefone: 1012</p><p>Problema: Nao funciona</p></p>\n<br /></p>\n<div class=\"description b\">N&uacute;mero de acompanhamentos&#160;: 0</div>\n<p></p>\n<div class=\"description b\">N&uacute;mero de tarefas&#160;: 0</div>\n<p></p><br><br>-- \n<br>Sistema de Chamados GLPI<br />\r\nCN System Inform&aacute;tica LTDA<br>Gerado automaticamente pelo GLPI<br><br>\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=\n<br><br>\n</body></html>','=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n\nURL : http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_13&amp;noAUTO=1 \n\nChamado: Descrição\n\nTítulo : Nao liga\n Requerentes : Usuario Final \n Data de abertura : 06-09-2022 13:33\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\nStatus : Novo\n\nUrgência : Média\n Impacto : Médio\n Prioridade : Média\n\nCategoria : Telefones \n Descrição : \nRamal do telefone: 1012\nProblema: Nao funciona\n\nNúmero de acompanhamentos : 0\n\nNúmero de tarefas : 0\n\n-- \nSistema de Chamados GLPI\nCN System Informática LTDA\nGerado automaticamente pelo GLPI\n\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=','GLPI-13.1662482018.128633890@ftpcn','','mailing'),(81,'Ticket',12,4,1,1,0,'2022-09-06 16:36:04','2022-09-06 16:36:04','2022-09-06 16:41:45','[GLPI #0000012] Encerramento do chamado Impressora nao imprime','seti@cnsystem.com.br','CN System Informática LTDA','seti@cnsystem.com.br','CN System Informática LTDA','seti@cnsystem.com.br','CN System Informática LTDA','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[GLPI #0000012] Encerramento do chamado Impressora nao imprime</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n<br><br><!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_12\">http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_12</a> </div>\n<p class=\"description b\"><strong>Chamado: Descri&ccedil;&atilde;o</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> T&iacute;tulo</span>&#160;:Impressora nao imprime <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Requerentes</span>&#160;: Usuario Final      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de abertura</span>&#160;:06-09-2022 10:52 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de fechamento</span>&#160;:06-09-2022 13:36 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Origem da requisi&ccedil;&atilde;o</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Item associado</span>&#160;:\n<p></p>\n<div class=\"description b\"> Impressora&#160;- LP-249-158  Modelo : SP 4510 DN     </div><br />\n<p></p>\n<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Status </span>&#160;: Fechado<br /> <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urg&ecirc;ncia</span>&#160;: Alta<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impacto</span>&#160;: M&eacute;dio<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Prioridade</span>&#160;: Alta <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Categoria </span>&#160;:Impressoras      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o</span>&#160;: <p>IMpressora manchando folhas impressas</p></p>\n<br /><br /><span style=\"text-decoration: underline;\"><strong><span style=\"color: #888888;\">Data da solu&ccedil;&atilde;o</span></strong></span> : 06-09-2022 13:35<br /><span style=\"color: #888888;\"><strong><span style=\"text-decoration: underline;\">Tipo da solu&ccedil;&atilde;o</span></strong></span> : <br /><span style=\"text-decoration: underline; color: #888888;\"><strong>Solu&ccedil;&atilde;o</strong></span> : <p>Rewolvido</p><br /></p>\n<div class=\"description b\">N&uacute;mero de acompanhamentos&#160;: 2</div>\n<p></p>\n<div class=\"description b\"><br /> <strong> [06-09-2022 13:36] <em>Privado : N&atilde;o </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Autor </span> Usuario Final<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o </span> Solução aprovada<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de abertura </span> 06-09-2022 13:36<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Origem da requisi&ccedil;&atilde;o </span> Helpdesk</div>\n<p></p>\n<div class=\"description b\"><br /> <strong> [06-09-2022 13:35] <em>Privado : N&atilde;o </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Autor </span> Dhenys Lima<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o </span> <p>Chamado recebido</p><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de abertura </span> 06-09-2022 13:35<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Origem da requisi&ccedil;&atilde;o </span> Helpdesk</div>\n<p></p>\n<div class=\"description b\">N&uacute;mero de tarefas&#160;: 1</div>\n<p></p>\n<div class=\"description b\"><br /> <strong> [06-09-2022 13:35] <em>Privado : N&atilde;o </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Autor</span> Dhenys Lima<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o</span> &lt;p&gt;TEste&lt;/p&gt;<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Dura&ccedil;&atilde;o total</span> 0 segundo<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Categoria</span> &nbsp;</div>\n<p></p><br><br>-- \n<br>Sistema de Chamados GLPI<br />\r\nCN System Inform&aacute;tica LTDA<br>Gerado automaticamente pelo GLPI<br><br>\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=\n<br><br>\n</body></html>','=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n\nURL : http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_12 \n\nChamado: Descrição\n\nTítulo : Impressora nao imprime\n Requerentes : Usuario Final \n Data de abertura : 06-09-2022 10:52\n Data de fechamento : 06-09-2022 13:36\n Origem da requisição : Helpdesk\nItem associado :\n\nImpressora - LP-249-158\n Modelo : SP 4510 DN \n\nStatus : Fechado\n\nUrgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\nCategoria : Impressoras \n Descrição : \nIMpressora manchando folhas impressas\n\nData da solução : 06-09-2022 13:35\n Tipo da solução : \n Solução : \nRewolvido\n\nNúmero de acompanhamentos : 2\n\n[06-09-2022 13:36] Privado : Não\n Autor Usuario Final\n Descrição Solução aprovada\n Data de abertura 06-09-2022 13:36\n Origem da requisição Helpdesk\n\n[06-09-2022 13:35] Privado : Não\n Autor Dhenys Lima\n Descrição \nChamado recebido\n Data de abertura 06-09-2022 13:35\n Origem da requisição Helpdesk\n\nNúmero de tarefas : 1\n\n[06-09-2022 13:35] Privado : Não\n Autor Dhenys Lima\n Descrição \nTEste\n Duração total 0 segundo\n Categoria \n\n-- \nSistema de Chamados GLPI\nCN System Informática LTDA\nGerado automaticamente pelo GLPI\n\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=','GLPI-12.1662482164.362340636@ftpcn','','mailing'),(82,'Ticket',12,4,1,1,0,'2022-09-06 16:36:04','2022-09-06 16:36:04','2022-09-06 16:41:45','[GLPI #0000012] Encerramento do chamado Impressora nao imprime','seti@cnsystem.com.br','CN System Informática LTDA','demenechdario@hotmail.com','Usuario Final','seti@cnsystem.com.br','CN System Informática LTDA','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[GLPI #0000012] Encerramento do chamado Impressora nao imprime</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n<br><br><!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_12&amp;noAUTO=1\">http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_12&amp;noAUTO=1</a> </div>\n<p class=\"description b\"><strong>Chamado: Descri&ccedil;&atilde;o</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> T&iacute;tulo</span>&#160;:Impressora nao imprime <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Requerentes</span>&#160;: Usuario Final      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de abertura</span>&#160;:06-09-2022 10:52 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de fechamento</span>&#160;:06-09-2022 13:36 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Origem da requisi&ccedil;&atilde;o</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Item associado</span>&#160;:\n<p></p>\n<div class=\"description b\"> Impressora&#160;- LP-249-158  Modelo : SP 4510 DN     </div><br />\n<p></p>\n<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Status </span>&#160;: Fechado<br /> <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urg&ecirc;ncia</span>&#160;: Alta<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impacto</span>&#160;: M&eacute;dio<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Prioridade</span>&#160;: Alta <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Categoria </span>&#160;:Impressoras      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o</span>&#160;: <p>IMpressora manchando folhas impressas</p></p>\n<br /><br /><span style=\"text-decoration: underline;\"><strong><span style=\"color: #888888;\">Data da solu&ccedil;&atilde;o</span></strong></span> : 06-09-2022 13:35<br /><span style=\"color: #888888;\"><strong><span style=\"text-decoration: underline;\">Tipo da solu&ccedil;&atilde;o</span></strong></span> : <br /><span style=\"text-decoration: underline; color: #888888;\"><strong>Solu&ccedil;&atilde;o</strong></span> : <p>Rewolvido</p><br /></p>\n<div class=\"description b\">N&uacute;mero de acompanhamentos&#160;: 2</div>\n<p></p>\n<div class=\"description b\"><br /> <strong> [06-09-2022 13:36] <em>Privado : N&atilde;o </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Autor </span> Usuario Final<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o </span> Solução aprovada<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de abertura </span> 06-09-2022 13:36<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Origem da requisi&ccedil;&atilde;o </span> Helpdesk</div>\n<p></p>\n<div class=\"description b\"><br /> <strong> [06-09-2022 13:35] <em>Privado : N&atilde;o </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Autor </span> Dhenys Lima<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o </span> <p>Chamado recebido</p><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de abertura </span> 06-09-2022 13:35<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Origem da requisi&ccedil;&atilde;o </span> Helpdesk</div>\n<p></p>\n<div class=\"description b\">N&uacute;mero de tarefas&#160;: 1</div>\n<p></p>\n<div class=\"description b\"><br /> <strong> [06-09-2022 13:35] <em>Privado : N&atilde;o </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Autor</span> Dhenys Lima<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o</span> &lt;p&gt;TEste&lt;/p&gt;<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Dura&ccedil;&atilde;o total</span> 0 segundo<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Categoria</span> &nbsp;</div>\n<p></p><br><br>-- \n<br>Sistema de Chamados GLPI<br />\r\nCN System Inform&aacute;tica LTDA<br>Gerado automaticamente pelo GLPI<br><br>\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=\n<br><br>\n</body></html>','=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n\nURL : http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_12&amp;noAUTO=1 \n\nChamado: Descrição\n\nTítulo : Impressora nao imprime\n Requerentes : Usuario Final \n Data de abertura : 06-09-2022 10:52\n Data de fechamento : 06-09-2022 13:36\n Origem da requisição : Helpdesk\nItem associado :\n\nImpressora - LP-249-158\n Modelo : SP 4510 DN \n\nStatus : Fechado\n\nUrgência : Alta\n Impacto : Médio\n Prioridade : Alta\n\nCategoria : Impressoras \n Descrição : \nIMpressora manchando folhas impressas\n\nData da solução : 06-09-2022 13:35\n Tipo da solução : \n Solução : \nRewolvido\n\nNúmero de acompanhamentos : 2\n\n[06-09-2022 13:36] Privado : Não\n Autor Usuario Final\n Descrição Solução aprovada\n Data de abertura 06-09-2022 13:36\n Origem da requisição Helpdesk\n\n[06-09-2022 13:35] Privado : Não\n Autor Dhenys Lima\n Descrição \nChamado recebido\n Data de abertura 06-09-2022 13:35\n Origem da requisição Helpdesk\n\nNúmero de tarefas : 1\n\n[06-09-2022 13:35] Privado : Não\n Autor Dhenys Lima\n Descrição \nTEste\n Duração total 0 segundo\n Categoria \n\n-- \nSistema de Chamados GLPI\nCN System Informática LTDA\nGerado automaticamente pelo GLPI\n\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=','GLPI-12.1662482164.1081391850@ftpcn','','mailing'),(84,'Ticket',14,4,1,1,0,'2022-09-06 20:29:20','2022-09-06 20:29:20','2022-09-06 20:29:20','[GLPI #0000014] Novo chamado Computador não liga','seti@cnsystem.com.br','CN System Informática LTDA','seti@cnsystem.com.br','CN System Informática LTDA','seti@cnsystem.com.br','CN System Informática LTDA','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[GLPI #0000014] Novo chamado Computador n&atilde;o liga</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n<br><br><!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_14\">http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_14</a> </div>\n<p class=\"description b\"><strong>Chamado: Descri&ccedil;&atilde;o</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> T&iacute;tulo</span>&#160;:Computador n&atilde;o liga <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Requerentes</span>&#160;: Usuario Final      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de abertura</span>&#160;:06-09-2022 17:27 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de fechamento</span>&#160;: <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Origem da requisi&ccedil;&atilde;o</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Item associado</span>&#160;:\n<p></p>\n<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Status </span>&#160;: Novo<br /> <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urg&ecirc;ncia</span>&#160;: M&eacute;dia<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impacto</span>&#160;: M&eacute;dio<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Prioridade</span>&#160;: M&eacute;dia <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Categoria </span>&#160;:Computadores      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o</span>&#160;: <p>ID do computador: et-01-010<br /><br />Problema: Computador não esta ligando</p></p>\n<br /></p>\n<div class=\"description b\">N&uacute;mero de acompanhamentos&#160;: 0</div>\n<p></p>\n<div class=\"description b\">N&uacute;mero de tarefas&#160;: 0</div>\n<p></p><br><br>-- \n<br>Sistema de Chamados GLPI<br />\r\nCN System Inform&aacute;tica LTDA<br>Gerado automaticamente pelo GLPI<br><br>\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=\n<br><br>\n</body></html>','=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n\nURL : http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_14 \n\nChamado: Descrição\n\nTítulo : Computador não liga\n Requerentes : Usuario Final \n Data de abertura : 06-09-2022 17:27\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\nStatus : Novo\n\nUrgência : Média\n Impacto : Médio\n Prioridade : Média\n\nCategoria : Computadores \n Descrição : \nID do computador: et-01-010\n\nProblema: Computador não esta ligando\n\nNúmero de acompanhamentos : 0\n\nNúmero de tarefas : 0\n\n-- \nSistema de Chamados GLPI\nCN System Informática LTDA\nGerado automaticamente pelo GLPI\n\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=','GLPI-14.1662496161.888750368@ftpcn','','mailing'),(85,'Ticket',14,4,1,1,0,'2022-09-06 20:29:20','2022-09-06 20:29:20','2022-09-06 20:29:51','[GLPI #0000014] Novo chamado Computador não liga','seti@cnsystem.com.br','CN System Informática LTDA','demenechdario@hotmail.com','Usuario Final','seti@cnsystem.com.br','CN System Informática LTDA','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[GLPI #0000014] Novo chamado Computador n&atilde;o liga</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n<br><br><!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_14&amp;noAUTO=1\">http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_14&amp;noAUTO=1</a> </div>\n<p class=\"description b\"><strong>Chamado: Descri&ccedil;&atilde;o</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> T&iacute;tulo</span>&#160;:Computador n&atilde;o liga <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Requerentes</span>&#160;: Usuario Final      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de abertura</span>&#160;:06-09-2022 17:27 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de fechamento</span>&#160;: <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Origem da requisi&ccedil;&atilde;o</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Item associado</span>&#160;:\n<p></p>\n<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Status </span>&#160;: Novo<br /> <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urg&ecirc;ncia</span>&#160;: M&eacute;dia<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impacto</span>&#160;: M&eacute;dio<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Prioridade</span>&#160;: M&eacute;dia <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Categoria </span>&#160;:Computadores      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o</span>&#160;: <p>ID do computador: et-01-010<br /><br />Problema: Computador não esta ligando</p></p>\n<br /></p>\n<div class=\"description b\">N&uacute;mero de acompanhamentos&#160;: 0</div>\n<p></p>\n<div class=\"description b\">N&uacute;mero de tarefas&#160;: 0</div>\n<p></p><br><br>-- \n<br>Sistema de Chamados GLPI<br />\r\nCN System Inform&aacute;tica LTDA<br>Gerado automaticamente pelo GLPI<br><br>\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=\n<br><br>\n</body></html>','=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n\nURL : http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_14&amp;noAUTO=1 \n\nChamado: Descrição\n\nTítulo : Computador não liga\n Requerentes : Usuario Final \n Data de abertura : 06-09-2022 17:27\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\nStatus : Novo\n\nUrgência : Média\n Impacto : Médio\n Prioridade : Média\n\nCategoria : Computadores \n Descrição : \nID do computador: et-01-010\n\nProblema: Computador não esta ligando\n\nNúmero de acompanhamentos : 0\n\nNúmero de tarefas : 0\n\n-- \nSistema de Chamados GLPI\nCN System Informática LTDA\nGerado automaticamente pelo GLPI\n\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=','GLPI-14.1662496161.535659952@ftpcn','','mailing'),(86,'Ticket',14,4,1,1,0,'2022-09-06 20:29:51','2022-09-06 20:29:51','2022-09-06 23:40:38','[GLPI #0000014] Novo acompanhamento Computador não liga','seti@cnsystem.com.br','CN System Informática LTDA','seti@cnsystem.com.br','CN System Informática LTDA','seti@cnsystem.com.br','CN System Informática LTDA','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[GLPI #0000014] Novo acompanhamento Computador n&atilde;o liga</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n<br><br><!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_14\">http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_14</a> </div>\n<p class=\"description b\"><strong>Chamado: Descri&ccedil;&atilde;o</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> T&iacute;tulo</span>&#160;:Computador n&atilde;o liga <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Requerentes</span>&#160;: Usuario Final      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de abertura</span>&#160;:06-09-2022 17:27 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de fechamento</span>&#160;: <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Origem da requisi&ccedil;&atilde;o</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Item associado</span>&#160;:\n<p></p>\n<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Status </span>&#160;: Novo<br /> <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urg&ecirc;ncia</span>&#160;: M&eacute;dia<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impacto</span>&#160;: M&eacute;dio<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Prioridade</span>&#160;: M&eacute;dia <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Categoria </span>&#160;:Computadores      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o</span>&#160;: <p>ID do computador: et-01-010<br /><br />Problema: Computador não esta ligando</p></p>\n<br /></p>\n<div class=\"description b\">N&uacute;mero de acompanhamentos&#160;: 1</div>\n<p></p>\n<div class=\"description b\"><br /> <strong> [06-09-2022 17:29] <em>Privado : N&atilde;o </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Autor </span> Dhenys Lima<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o </span> <p>Chamado recebido.</p><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de abertura </span> 06-09-2022 17:29<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Origem da requisi&ccedil;&atilde;o </span> Helpdesk</div>\n<p></p>\n<div class=\"description b\">N&uacute;mero de tarefas&#160;: 0</div>\n<p></p><br><br>-- \n<br>Sistema de Chamados GLPI<br />\r\nCN System Inform&aacute;tica LTDA<br>Gerado automaticamente pelo GLPI<br><br>\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=\n<br><br>\n</body></html>','=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n\nURL : http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_14 \n\nChamado: Descrição\n\nTítulo : Computador não liga\n Requerentes : Usuario Final \n Data de abertura : 06-09-2022 17:27\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\nStatus : Novo\n\nUrgência : Média\n Impacto : Médio\n Prioridade : Média\n\nCategoria : Computadores \n Descrição : \nID do computador: et-01-010\n\nProblema: Computador não esta ligando\n\nNúmero de acompanhamentos : 1\n\n[06-09-2022 17:29] Privado : Não\n Autor Dhenys Lima\n Descrição \nChamado recebido.\n Data de abertura 06-09-2022 17:29\n Origem da requisição Helpdesk\n\nNúmero de tarefas : 0\n\n-- \nSistema de Chamados GLPI\nCN System Informática LTDA\nGerado automaticamente pelo GLPI\n\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=','GLPI-14.1662496193.1036568201@ftpcn','','mailing'),(87,'Ticket',14,4,1,1,0,'2022-09-06 20:29:51','2022-09-06 20:29:51','2022-09-06 23:40:38','[GLPI #0000014] Novo acompanhamento Computador não liga','seti@cnsystem.com.br','CN System Informática LTDA','demenechdario@hotmail.com','Usuario Final','seti@cnsystem.com.br','CN System Informática LTDA','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[GLPI #0000014] Novo acompanhamento Computador n&atilde;o liga</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n<br><br><!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_14&amp;noAUTO=1\">http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_14&amp;noAUTO=1</a> </div>\n<p class=\"description b\"><strong>Chamado: Descri&ccedil;&atilde;o</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> T&iacute;tulo</span>&#160;:Computador n&atilde;o liga <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Requerentes</span>&#160;: Usuario Final      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de abertura</span>&#160;:06-09-2022 17:27 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de fechamento</span>&#160;: <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Origem da requisi&ccedil;&atilde;o</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Item associado</span>&#160;:\n<p></p>\n<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Status </span>&#160;: Novo<br /> <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urg&ecirc;ncia</span>&#160;: M&eacute;dia<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impacto</span>&#160;: M&eacute;dio<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Prioridade</span>&#160;: M&eacute;dia <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Categoria </span>&#160;:Computadores      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o</span>&#160;: <p>ID do computador: et-01-010<br /><br />Problema: Computador não esta ligando</p></p>\n<br /></p>\n<div class=\"description b\">N&uacute;mero de acompanhamentos&#160;: 1</div>\n<p></p>\n<div class=\"description b\"><br /> <strong> [06-09-2022 17:29] <em>Privado : N&atilde;o </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Autor </span> Dhenys Lima<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o </span> <p>Chamado recebido.</p><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de abertura </span> 06-09-2022 17:29<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Origem da requisi&ccedil;&atilde;o </span> Helpdesk</div>\n<p></p>\n<div class=\"description b\">N&uacute;mero de tarefas&#160;: 0</div>\n<p></p><br><br>-- \n<br>Sistema de Chamados GLPI<br />\r\nCN System Inform&aacute;tica LTDA<br>Gerado automaticamente pelo GLPI<br><br>\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=\n<br><br>\n</body></html>','=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n\nURL : http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_14&amp;noAUTO=1 \n\nChamado: Descrição\n\nTítulo : Computador não liga\n Requerentes : Usuario Final \n Data de abertura : 06-09-2022 17:27\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\nStatus : Novo\n\nUrgência : Média\n Impacto : Médio\n Prioridade : Média\n\nCategoria : Computadores \n Descrição : \nID do computador: et-01-010\n\nProblema: Computador não esta ligando\n\nNúmero de acompanhamentos : 1\n\n[06-09-2022 17:29] Privado : Não\n Autor Dhenys Lima\n Descrição \nChamado recebido.\n Data de abertura 06-09-2022 17:29\n Origem da requisição Helpdesk\n\nNúmero de tarefas : 0\n\n-- \nSistema de Chamados GLPI\nCN System Informática LTDA\nGerado automaticamente pelo GLPI\n\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=','GLPI-14.1662496193.834709365@ftpcn','','mailing'),(89,'Ticket',15,4,1,1,0,'2022-09-06 20:41:24','2022-09-06 20:41:24','2022-09-06 20:42:29','[GLPI #0000015] Novo chamado Telefone','seti@cnsystem.com.br','CN System Informática LTDA','seti@cnsystem.com.br','CN System Informática LTDA','seti@cnsystem.com.br','CN System Informática LTDA','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[GLPI #0000015] Novo chamado Telefone</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n<br><br><!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_15\">http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_15</a> </div>\n<p class=\"description b\"><strong>Chamado: Descri&ccedil;&atilde;o</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> T&iacute;tulo</span>&#160;:Telefone <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Requerentes</span>&#160;: Usuario Final      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de abertura</span>&#160;:06-09-2022 17:40 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de fechamento</span>&#160;: <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Origem da requisi&ccedil;&atilde;o</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Item associado</span>&#160;:\n<p></p>\n<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Status </span>&#160;: Novo<br /> <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urg&ecirc;ncia</span>&#160;: M&eacute;dia<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impacto</span>&#160;: M&eacute;dio<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Prioridade</span>&#160;: M&eacute;dia <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Categoria </span>&#160;:Telefones      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o</span>&#160;: <p>Ramal do telefone: 1015</p><p>Problema: esta mudo</p></p>\n<br /></p>\n<div class=\"description b\">N&uacute;mero de acompanhamentos&#160;: 0</div>\n<p></p>\n<div class=\"description b\">N&uacute;mero de tarefas&#160;: 0</div>\n<p></p><br><br>-- \n<br>Sistema de Chamados GLPI<br />\r\nCN System Inform&aacute;tica LTDA<br>Gerado automaticamente pelo GLPI<br><br>\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=\n<br><br>\n</body></html>','=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n\nURL : http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_15 \n\nChamado: Descrição\n\nTítulo : Telefone\n Requerentes : Usuario Final \n Data de abertura : 06-09-2022 17:40\n Data de fechamento : \n Origem da requisição : Helpdesk\nItem associado :\n\nStatus : Novo\n\nUrgência : Média\n Impacto : Médio\n Prioridade : Média\n\nCategoria : Telefones \n Descrição : \nRamal do telefone: 1015\nProblema: esta mudo\n\nNúmero de acompanhamentos : 0\n\nNúmero de tarefas : 0\n\n-- \nSistema de Chamados GLPI\nCN System Informática LTDA\nGerado automaticamente pelo GLPI\n\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=','GLPI-15.1662496884.1348206588@ftpcn','','mailing'),(95,'Ticket',15,4,1,1,0,'2022-09-06 20:44:11','2022-09-06 20:44:11','2022-09-06 20:44:11','[GLPI #0000015] Encerramento do chamado Telefone','seti@cnsystem.com.br','CN System Informática LTDA','seti@cnsystem.com.br','CN System Informática LTDA','seti@cnsystem.com.br','CN System Informática LTDA','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[GLPI #0000015] Encerramento do chamado Telefone</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n<br><br><!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_15\">http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_15</a> </div>\n<p class=\"description b\"><strong>Chamado: Descri&ccedil;&atilde;o</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> T&iacute;tulo</span>&#160;:Telefone <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Requerentes</span>&#160;: Usuario Final      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de abertura</span>&#160;:06-09-2022 17:40 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de fechamento</span>&#160;:06-09-2022 17:44 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Origem da requisi&ccedil;&atilde;o</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Item associado</span>&#160;:\n<p></p>\n<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Status </span>&#160;: Fechado<br /> <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urg&ecirc;ncia</span>&#160;: M&eacute;dia<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impacto</span>&#160;: M&eacute;dio<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Prioridade</span>&#160;: M&eacute;dia <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Categoria </span>&#160;:Telefones      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o</span>&#160;: <p>Ramal do telefone: 1015</p><p>Problema: esta mudo</p></p>\n<br /><br /><span style=\"text-decoration: underline;\"><strong><span style=\"color: #888888;\">Data da solu&ccedil;&atilde;o</span></strong></span> : 06-09-2022 17:43<br /><span style=\"color: #888888;\"><strong><span style=\"text-decoration: underline;\">Tipo da solu&ccedil;&atilde;o</span></strong></span> : <br /><span style=\"text-decoration: underline; color: #888888;\"><strong>Solu&ccedil;&atilde;o</strong></span> : <p>Foi trocado o cabo de rede e o telefone voltou a funcionar</p><br /></p>\n<div class=\"description b\">N&uacute;mero de acompanhamentos&#160;: 2</div>\n<p></p>\n<div class=\"description b\"><br /> <strong> [06-09-2022 17:44] <em>Privado : N&atilde;o </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Autor </span> Usuario Final<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o </span> fsdfsdfsf<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de abertura </span> 06-09-2022 17:44<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Origem da requisi&ccedil;&atilde;o </span> Helpdesk</div>\n<p></p>\n<div class=\"description b\"><br /> <strong> [06-09-2022 17:42] <em>Privado : N&atilde;o </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Autor </span> Dhenys Lima<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o </span> <p>Chamdo foi recebido</p><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de abertura </span> 06-09-2022 17:42<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Origem da requisi&ccedil;&atilde;o </span> Helpdesk</div>\n<p></p>\n<div class=\"description b\">N&uacute;mero de tarefas&#160;: 0</div>\n<p></p><br><br>-- \n<br>Sistema de Chamados GLPI<br />\r\nCN System Inform&aacute;tica LTDA<br>Gerado automaticamente pelo GLPI<br><br>\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=\n<br><br>\n</body></html>','=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n\nURL : http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_15 \n\nChamado: Descrição\n\nTítulo : Telefone\n Requerentes : Usuario Final \n Data de abertura : 06-09-2022 17:40\n Data de fechamento : 06-09-2022 17:44\n Origem da requisição : Helpdesk\nItem associado :\n\nStatus : Fechado\n\nUrgência : Média\n Impacto : Médio\n Prioridade : Média\n\nCategoria : Telefones \n Descrição : \nRamal do telefone: 1015\nProblema: esta mudo\n\nData da solução : 06-09-2022 17:43\n Tipo da solução : \n Solução : \nFoi trocado o cabo de rede e o telefone voltou a funcionar\n\nNúmero de acompanhamentos : 2\n\n[06-09-2022 17:44] Privado : Não\n Autor Usuario Final\n Descrição fsdfsdfsf\n Data de abertura 06-09-2022 17:44\n Origem da requisição Helpdesk\n\n[06-09-2022 17:42] Privado : Não\n Autor Dhenys Lima\n Descrição \nChamdo foi recebido\n Data de abertura 06-09-2022 17:42\n Origem da requisição Helpdesk\n\nNúmero de tarefas : 0\n\n-- \nSistema de Chamados GLPI\nCN System Informática LTDA\nGerado automaticamente pelo GLPI\n\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=','GLPI-15.1662497052.921224159@ftpcn','','mailing'),(96,'Ticket',15,4,1,1,0,'2022-09-06 20:44:11','2022-09-06 20:44:11','2022-09-06 23:40:38','[GLPI #0000015] Encerramento do chamado Telefone','seti@cnsystem.com.br','CN System Informática LTDA','demenechdario@hotmail.com','Usuario Final','seti@cnsystem.com.br','CN System Informática LTDA','{\"Auto-Submitted\":\"auto-generated\",\"X-Auto-Response-Suppress\":\"OOF, DR, NDR, RN, NRN\"}','<!DOCTYPE html PUBLIC \"-//W3C//DTD XHTML 1.0 Transitional//EN\"\n                        \'http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd\'><html>\n                        <head>\n                         <META http-equiv=\'Content-Type\' content=\'text/html; charset=utf-8\'>\n                         <title>[GLPI #0000015] Encerramento do chamado Telefone</title>\n                         <style type=\'text/css\'>\n                           \n                         </style>\n                        </head>\n                        <body>\n=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n<br><br><!-- description{ color: inherit; background: #ebebeb; border-style: solid;border-color: #8d8d8d; border-width: 0px 1px 1px 0px; }    -->\n<div></div>\n<div> URL : <a href=\"http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_15&amp;noAUTO=1\">http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_15&amp;noAUTO=1</a> </div>\n<p class=\"description b\"><strong>Chamado: Descri&ccedil;&atilde;o</strong></p>\n<p><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> T&iacute;tulo</span>&#160;:Telefone <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Requerentes</span>&#160;: Usuario Final      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de abertura</span>&#160;:06-09-2022 17:40 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de fechamento</span>&#160;:06-09-2022 17:44 <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Origem da requisi&ccedil;&atilde;o</span>&#160;:Helpdesk<br />\n<br /><span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Item associado</span>&#160;:\n<p></p>\n<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Status </span>&#160;: Fechado<br /> <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Urg&ecirc;ncia</span>&#160;: M&eacute;dia<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Impacto</span>&#160;: M&eacute;dio<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Prioridade</span>&#160;: M&eacute;dia <br />     <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\">Categoria </span>&#160;:Telefones      <br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o</span>&#160;: <p>Ramal do telefone: 1015</p><p>Problema: esta mudo</p></p>\n<br /><br /><span style=\"text-decoration: underline;\"><strong><span style=\"color: #888888;\">Data da solu&ccedil;&atilde;o</span></strong></span> : 06-09-2022 17:43<br /><span style=\"color: #888888;\"><strong><span style=\"text-decoration: underline;\">Tipo da solu&ccedil;&atilde;o</span></strong></span> : <br /><span style=\"text-decoration: underline; color: #888888;\"><strong>Solu&ccedil;&atilde;o</strong></span> : <p>Foi trocado o cabo de rede e o telefone voltou a funcionar</p><br /></p>\n<div class=\"description b\">N&uacute;mero de acompanhamentos&#160;: 2</div>\n<p></p>\n<div class=\"description b\"><br /> <strong> [06-09-2022 17:44] <em>Privado : N&atilde;o </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Autor </span> Usuario Final<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o </span> fsdfsdfsf<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de abertura </span> 06-09-2022 17:44<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Origem da requisi&ccedil;&atilde;o </span> Helpdesk</div>\n<p></p>\n<div class=\"description b\"><br /> <strong> [06-09-2022 17:42] <em>Privado : N&atilde;o </em></strong><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Autor </span> Dhenys Lima<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Descri&ccedil;&atilde;o </span> <p>Chamdo foi recebido</p><br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Data de abertura </span> 06-09-2022 17:42<br /> <span style=\"color: #8b8c8f; font-weight: bold; text-decoration: underline;\"> Origem da requisi&ccedil;&atilde;o </span> Helpdesk</div>\n<p></p>\n<div class=\"description b\">N&uacute;mero de tarefas&#160;: 0</div>\n<p></p><br><br>-- \n<br>Sistema de Chamados GLPI<br />\r\nCN System Inform&aacute;tica LTDA<br>Gerado automaticamente pelo GLPI<br><br>\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=\n<br><br>\n</body></html>','=-=-=-= Para responder por e-mail, escreva acima dessa linha =-=-=-=\n\nURL : http://ftpcn.cnsystem.com.br/glpi/index.php?redirect=ticket_15&amp;noAUTO=1 \n\nChamado: Descrição\n\nTítulo : Telefone\n Requerentes : Usuario Final \n Data de abertura : 06-09-2022 17:40\n Data de fechamento : 06-09-2022 17:44\n Origem da requisição : Helpdesk\nItem associado :\n\nStatus : Fechado\n\nUrgência : Média\n Impacto : Médio\n Prioridade : Média\n\nCategoria : Telefones \n Descrição : \nRamal do telefone: 1015\nProblema: esta mudo\n\nData da solução : 06-09-2022 17:43\n Tipo da solução : \n Solução : \nFoi trocado o cabo de rede e o telefone voltou a funcionar\n\nNúmero de acompanhamentos : 2\n\n[06-09-2022 17:44] Privado : Não\n Autor Usuario Final\n Descrição fsdfsdfsf\n Data de abertura 06-09-2022 17:44\n Origem da requisição Helpdesk\n\n[06-09-2022 17:42] Privado : Não\n Autor Dhenys Lima\n Descrição \nChamdo foi recebido\n Data de abertura 06-09-2022 17:42\n Origem da requisição Helpdesk\n\nNúmero de tarefas : 0\n\n-- \nSistema de Chamados GLPI\nCN System Informática LTDA\nGerado automaticamente pelo GLPI\n\n=_=_=_= Para responder por e-mail, escreva abaixo dessa linha =_=_=_=','GLPI-15.1662497052.1672305138@ftpcn','','mailing');

--
-- Table structure for table `glpi_rackmodels`
--

CREATE TABLE `glpi_rackmodels` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `product_number` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `product_number` (`product_number`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_rackmodels`
--


--
-- Table structure for table `glpi_racks`
--

CREATE TABLE `glpi_racks` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 0,
  `locations_id` int(11) NOT NULL DEFAULT 0,
  `serial` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `otherserial` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `rackmodels_id` int(11) DEFAULT NULL,
  `manufacturers_id` int(11) NOT NULL DEFAULT 0,
  `racktypes_id` int(11) NOT NULL DEFAULT 0,
  `states_id` int(11) NOT NULL DEFAULT 0,
  `users_id_tech` int(11) NOT NULL DEFAULT 0,
  `groups_id_tech` int(11) NOT NULL DEFAULT 0,
  `width` int(11) DEFAULT NULL,
  `height` int(11) DEFAULT NULL,
  `depth` int(11) DEFAULT NULL,
  `number_units` int(11) DEFAULT 0,
  `is_template` tinyint(1) NOT NULL DEFAULT 0,
  `template_name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `is_deleted` tinyint(1) NOT NULL DEFAULT 0,
  `dcrooms_id` int(11) NOT NULL DEFAULT 0,
  `room_orientation` int(11) NOT NULL DEFAULT 0,
  `position` varchar(50) COLLATE utf8_unicode_ci DEFAULT NULL,
  `bgcolor` varchar(7) COLLATE utf8_unicode_ci DEFAULT NULL,
  `max_power` int(11) NOT NULL DEFAULT 0,
  `mesured_power` int(11) NOT NULL DEFAULT 0,
  `max_weight` int(11) NOT NULL DEFAULT 0,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
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  KEY `rackmodels_id` (`rackmodels_id`),
  KEY `manufacturers_id` (`manufacturers_id`),
  KEY `racktypes_id` (`racktypes_id`),
  KEY `states_id` (`states_id`),
  KEY `users_id_tech` (`users_id_tech`),
  KEY `group_id_tech` (`groups_id_tech`),
  KEY `is_template` (`is_template`),
  KEY `is_deleted` (`is_deleted`),
  KEY `dcrooms_id` (`dcrooms_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_racks`
--


--
-- Table structure for table `glpi_racktypes`
--

CREATE TABLE `glpi_racktypes` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 0,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`),
  KEY `name` (`name`),
  KEY `date_creation` (`date_creation`),
  KEY `date_mod` (`date_mod`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_racktypes`
--


--
-- Table structure for table `glpi_registeredids`
--

CREATE TABLE `glpi_registeredids` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `items_id` int(11) NOT NULL DEFAULT 0,
  `itemtype` varchar(100) COLLATE utf8_unicode_ci NOT NULL,
  `device_type` varchar(100) COLLATE utf8_unicode_ci NOT NULL COMMENT 'USB, PCI ...',
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `item` (`items_id`,`itemtype`),
  KEY `device_type` (`device_type`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_registeredids`
--


--
-- Table structure for table `glpi_reminders`
--

CREATE TABLE `glpi_reminders` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `uuid` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `date` timestamp NULL DEFAULT NULL,
  `users_id` int(11) NOT NULL DEFAULT 0,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `text` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `begin` timestamp NULL DEFAULT NULL,
  `end` timestamp NULL DEFAULT NULL,
  `is_planned` tinyint(1) NOT NULL DEFAULT 0,
  `date_mod` timestamp NULL DEFAULT NULL,
  `state` int(11) NOT NULL DEFAULT 0,
  `begin_view_date` timestamp NULL DEFAULT NULL,
  `end_view_date` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `uuid` (`uuid`),
  KEY `date` (`date`),
  KEY `begin` (`begin`),
  KEY `end` (`end`),
  KEY `users_id` (`users_id`),
  KEY `is_planned` (`is_planned`),
  KEY `state` (`state`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_reminders`
--


--
-- Table structure for table `glpi_reminders_users`
--

CREATE TABLE `glpi_reminders_users` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `reminders_id` int(11) NOT NULL DEFAULT 0,
  `users_id` int(11) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  KEY `reminders_id` (`reminders_id`),
  KEY `users_id` (`users_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_reminders_users`
--


--
-- Table structure for table `glpi_remindertranslations`
--

CREATE TABLE `glpi_remindertranslations` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `reminders_id` int(11) NOT NULL DEFAULT 0,
  `language` varchar(5) COLLATE utf8_unicode_ci DEFAULT NULL,
  `name` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `text` longtext COLLATE utf8_unicode_ci DEFAULT NULL,
  `users_id` int(11) NOT NULL DEFAULT 0,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `item` (`reminders_id`,`language`),
  KEY `users_id` (`users_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_remindertranslations`
--


--
-- Table structure for table `glpi_requesttypes`
--

CREATE TABLE `glpi_requesttypes` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `is_helpdesk_default` tinyint(1) NOT NULL DEFAULT 0,
  `is_followup_default` tinyint(1) NOT NULL DEFAULT 0,
  `is_mail_default` tinyint(1) NOT NULL DEFAULT 0,
  `is_mailfollowup_default` tinyint(1) NOT NULL DEFAULT 0,
  `is_active` tinyint(1) NOT NULL DEFAULT 1,
  `is_ticketheader` tinyint(1) NOT NULL DEFAULT 1,
  `is_itilfollowup` tinyint(1) NOT NULL DEFAULT 1,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `is_helpdesk_default` (`is_helpdesk_default`),
  KEY `is_followup_default` (`is_followup_default`),
  KEY `is_mail_default` (`is_mail_default`),
  KEY `is_mailfollowup_default` (`is_mailfollowup_default`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`),
  KEY `is_active` (`is_active`),
  KEY `is_ticketheader` (`is_ticketheader`),
  KEY `is_itilfollowup` (`is_itilfollowup`)
) ENGINE=InnoDB AUTO_INCREMENT=7 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_requesttypes`
--

INSERT INTO `glpi_requesttypes` VALUES (1,'Helpdesk',1,1,0,0,1,1,1,NULL,NULL,NULL),(2,'E-Mail',0,0,1,1,1,1,1,NULL,NULL,NULL),(3,'Phone',0,0,0,0,1,1,1,NULL,NULL,NULL),(4,'Direct',0,0,0,0,1,1,1,NULL,NULL,NULL),(5,'Written',0,0,0,0,1,1,1,NULL,NULL,NULL),(6,'Other',0,0,0,0,1,1,1,NULL,NULL,NULL);

--
-- Table structure for table `glpi_reservationitems`
--

CREATE TABLE `glpi_reservationitems` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `itemtype` varchar(100) COLLATE utf8_unicode_ci NOT NULL,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 0,
  `items_id` int(11) NOT NULL DEFAULT 0,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `is_active` tinyint(1) NOT NULL DEFAULT 1,
  `is_deleted` tinyint(1) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  KEY `is_active` (`is_active`),
  KEY `item` (`itemtype`,`items_id`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`),
  KEY `is_deleted` (`is_deleted`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_reservationitems`
--


--
-- Table structure for table `glpi_reservations`
--

CREATE TABLE `glpi_reservations` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `reservationitems_id` int(11) NOT NULL DEFAULT 0,
  `begin` timestamp NULL DEFAULT NULL,
  `end` timestamp NULL DEFAULT NULL,
  `users_id` int(11) NOT NULL DEFAULT 0,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `group` int(11) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  KEY `begin` (`begin`),
  KEY `end` (`end`),
  KEY `reservationitems_id` (`reservationitems_id`),
  KEY `users_id` (`users_id`),
  KEY `resagroup` (`reservationitems_id`,`group`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_reservations`
--


--
-- Table structure for table `glpi_rssfeeds`
--

CREATE TABLE `glpi_rssfeeds` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `users_id` int(11) NOT NULL DEFAULT 0,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `url` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `refresh_rate` int(11) NOT NULL DEFAULT 86400,
  `max_items` int(11) NOT NULL DEFAULT 20,
  `have_error` tinyint(1) NOT NULL DEFAULT 0,
  `is_active` tinyint(1) NOT NULL DEFAULT 0,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `users_id` (`users_id`),
  KEY `date_mod` (`date_mod`),
  KEY `have_error` (`have_error`),
  KEY `is_active` (`is_active`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_rssfeeds`
--


--
-- Table structure for table `glpi_rssfeeds_users`
--

CREATE TABLE `glpi_rssfeeds_users` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `rssfeeds_id` int(11) NOT NULL DEFAULT 0,
  `users_id` int(11) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  KEY `rssfeeds_id` (`rssfeeds_id`),
  KEY `users_id` (`users_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_rssfeeds_users`
--


--
-- Table structure for table `glpi_ruleactions`
--

CREATE TABLE `glpi_ruleactions` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `rules_id` int(11) NOT NULL DEFAULT 0,
  `action_type` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL COMMENT 'VALUE IN (assign, regex_result, append_regex_result, affectbyip, affectbyfqdn, affectbymac)',
  `field` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `value` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `rules_id` (`rules_id`),
  KEY `field_value` (`field`(50),`value`(50))
) ENGINE=InnoDB AUTO_INCREMENT=12 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_ruleactions`
--

INSERT INTO `glpi_ruleactions` VALUES (2,2,'assign','entities_id','0'),(3,3,'assign','entities_id','0'),(4,4,'assign','_refuse_email_no_response','1'),(5,5,'assign','_refuse_email_no_response','1'),(6,6,'fromitem','locations_id','1'),(7,7,'fromuser','locations_id','1'),(8,8,'assign','_import_category','1'),(9,9,'regex_result','_affect_user_by_regex','#0'),(10,10,'regex_result','_affect_user_by_regex','#0'),(11,11,'regex_result','_affect_user_by_regex','#0');

--
-- Table structure for table `glpi_rulecriterias`
--

CREATE TABLE `glpi_rulecriterias` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `rules_id` int(11) NOT NULL DEFAULT 0,
  `criteria` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `condition` int(11) NOT NULL DEFAULT 0 COMMENT 'see define.php PATTERN_* and REGEX_* constant',
  `pattern` text COLLATE utf8_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `rules_id` (`rules_id`),
  KEY `condition` (`condition`)
) ENGINE=InnoDB AUTO_INCREMENT=23 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_rulecriterias`
--

INSERT INTO `glpi_rulecriterias` VALUES (2,2,'TYPE',0,'3'),(3,2,'TYPE',0,'2'),(5,3,'subject',6,'/.*/'),(6,4,'x-auto-response-suppress',6,'/\\S+/'),(7,5,'auto-submitted',6,'/^(?!.*no).+$/i'),(9,6,'locations_id',9,'1'),(10,6,'items_locations',8,'1'),(11,7,'locations_id',9,'1'),(12,7,'_locations_id_of_requester',8,'1'),(13,8,'name',0,'*'),(14,9,'_itemtype',0,'Computer'),(15,9,'_auto',0,'1'),(16,9,'contact',6,'/(.*)@/'),(17,10,'_itemtype',0,'Computer'),(18,10,'_auto',0,'1'),(19,10,'contact',6,'/(.*),/'),(20,11,'_itemtype',0,'Computer'),(21,11,'_auto',0,'1'),(22,11,'contact',6,'/(.*)/');

--
-- Table structure for table `glpi_rulerightparameters`
--

CREATE TABLE `glpi_rulerightparameters` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `value` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci NOT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB AUTO_INCREMENT=15 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_rulerightparameters`
--

INSERT INTO `glpi_rulerightparameters` VALUES (1,'(LDAP)Organization','o','',NULL,NULL),(2,'(LDAP)Common Name','cn','',NULL,NULL),(3,'(LDAP)Department Number','departmentnumber','',NULL,NULL),(4,'(LDAP)Email','mail','',NULL,NULL),(5,'Object Class','objectclass','',NULL,NULL),(6,'(LDAP)User ID','uid','',NULL,NULL),(7,'(LDAP)Telephone Number','phone','',NULL,NULL),(8,'(LDAP)Employee Number','employeenumber','',NULL,NULL),(9,'(LDAP)Manager','manager','',NULL,NULL),(10,'(LDAP)DistinguishedName','dn','',NULL,NULL),(12,'(AD)User ID','samaccountname','',NULL,NULL),(13,'(LDAP) Title','title','',NULL,NULL),(14,'(LDAP) MemberOf','memberof','',NULL,NULL);

--
-- Table structure for table `glpi_rules`
--

CREATE TABLE `glpi_rules` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `sub_type` varchar(255) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
  `ranking` int(11) NOT NULL DEFAULT 0,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `description` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `match` char(10) COLLATE utf8_unicode_ci DEFAULT NULL COMMENT 'see define.php *_MATCHING constant',
  `is_active` tinyint(1) NOT NULL DEFAULT 1,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 0,
  `uuid` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `condition` int(11) NOT NULL DEFAULT 0,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `entities_id` (`entities_id`),
  KEY `is_active` (`is_active`),
  KEY `sub_type` (`sub_type`),
  KEY `date_mod` (`date_mod`),
  KEY `is_recursive` (`is_recursive`),
  KEY `condition` (`condition`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB AUTO_INCREMENT=12 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_rules`
--

INSERT INTO `glpi_rules` VALUES (2,0,'RuleRight',1,'Root','','OR',1,NULL,NULL,0,'500717c8-2bd6e957-53a12b5fd35745.02608131',0,NULL),(3,0,'RuleMailCollector',3,'Root','','OR',1,NULL,NULL,0,'500717c8-2bd6e957-53a12b5fd36404.54713349',0,NULL),(4,0,'RuleMailCollector',1,'X-Auto-Response-Suppress','Exclude Auto-Reply emails using X-Auto-Response-Suppress header','AND',0,NULL,NULL,1,'500717c8-2bd6e957-53a12b5fd36d97.94503423',0,NULL),(5,0,'RuleMailCollector',2,'Auto-Reply Auto-Submitted','Exclude Auto-Reply emails using Auto-Submitted header','OR',1,NULL,NULL,1,'500717c8-2bd6e957-53a12b5fd376c2.87642651',0,NULL),(6,0,'RuleTicket',1,'Ticket location from item','','AND',0,NULL,NULL,1,'500717c8-2bd6e957-53a12b5fd37f94.10365341',1,NULL),(7,0,'RuleTicket',2,'Ticket location from user','','AND',0,NULL,NULL,1,'500717c8-2bd6e957-53a12b5fd38869.86002585',1,NULL),(8,0,'RuleSoftwareCategory',1,'Import category from inventory tool','','AND',0,NULL,NULL,1,'500717c8-2bd6e957-53a12b5fd38869.86003425',1,NULL),(9,0,'RuleAsset',1,'Domain user assignation','','AND',1,NULL,NULL,1,'fbeb1115-7a37b143-5a3a6fc1afdc17.92779763',3,NULL),(10,0,'RuleAsset',2,'Multiple users: assign to the first','','AND',1,NULL,NULL,1,'fbeb1115-7a37b143-5a3a6fc1b03762.88595154',3,NULL),(11,0,'RuleAsset',3,'One user assignation','','AND',1,NULL,NULL,1,'fbeb1115-7a37b143-5a3a6fc1b073e1.16257440',3,NULL);

--
-- Table structure for table `glpi_savedsearches`
--

CREATE TABLE `glpi_savedsearches` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `type` int(11) NOT NULL DEFAULT 0 COMMENT 'see SavedSearch:: constants',
  `itemtype` varchar(100) COLLATE utf8_unicode_ci NOT NULL,
  `users_id` int(11) NOT NULL DEFAULT 0,
  `is_private` tinyint(1) NOT NULL DEFAULT 1,
  `entities_id` int(11) NOT NULL DEFAULT -1,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 0,
  `path` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `query` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `last_execution_time` int(11) DEFAULT NULL,
  `do_count` tinyint(1) NOT NULL DEFAULT 2 COMMENT 'Do or do not count results on list display see SavedSearch::COUNT_* constants',
  `last_execution_date` timestamp NULL DEFAULT NULL,
  `counter` int(11) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  KEY `type` (`type`),
  KEY `itemtype` (`itemtype`),
  KEY `entities_id` (`entities_id`),
  KEY `users_id` (`users_id`),
  KEY `is_private` (`is_private`),
  KEY `is_recursive` (`is_recursive`),
  KEY `last_execution_time` (`last_execution_time`),
  KEY `last_execution_date` (`last_execution_date`),
  KEY `do_count` (`do_count`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_savedsearches`
--


--
-- Table structure for table `glpi_savedsearches_alerts`
--

CREATE TABLE `glpi_savedsearches_alerts` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `savedsearches_id` int(11) NOT NULL DEFAULT 0,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `is_active` tinyint(1) NOT NULL DEFAULT 0,
  `operator` tinyint(1) NOT NULL,
  `value` int(11) NOT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`savedsearches_id`,`operator`,`value`),
  KEY `name` (`name`),
  KEY `is_active` (`is_active`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_savedsearches_alerts`
--


--
-- Table structure for table `glpi_savedsearches_users`
--

CREATE TABLE `glpi_savedsearches_users` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `users_id` int(11) NOT NULL DEFAULT 0,
  `itemtype` varchar(100) COLLATE utf8_unicode_ci NOT NULL,
  `savedsearches_id` int(11) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`users_id`,`itemtype`),
  KEY `savedsearches_id` (`savedsearches_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_savedsearches_users`
--


--
-- Table structure for table `glpi_slalevelactions`
--

CREATE TABLE `glpi_slalevelactions` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `slalevels_id` int(11) NOT NULL DEFAULT 0,
  `action_type` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `field` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `value` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `slalevels_id` (`slalevels_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_slalevelactions`
--


--
-- Table structure for table `glpi_slalevelcriterias`
--

CREATE TABLE `glpi_slalevelcriterias` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `slalevels_id` int(11) NOT NULL DEFAULT 0,
  `criteria` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `condition` int(11) NOT NULL DEFAULT 0 COMMENT 'see define.php PATTERN_* and REGEX_* constant',
  `pattern` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `slalevels_id` (`slalevels_id`),
  KEY `condition` (`condition`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_slalevelcriterias`
--


--
-- Table structure for table `glpi_slalevels`
--

CREATE TABLE `glpi_slalevels` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `slas_id` int(11) NOT NULL DEFAULT 0,
  `execution_time` int(11) NOT NULL,
  `is_active` tinyint(1) NOT NULL DEFAULT 1,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 0,
  `match` char(10) COLLATE utf8_unicode_ci DEFAULT NULL COMMENT 'see define.php *_MATCHING constant',
  `uuid` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `is_active` (`is_active`),
  KEY `slas_id` (`slas_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_slalevels`
--


--
-- Table structure for table `glpi_slalevels_tickets`
--

CREATE TABLE `glpi_slalevels_tickets` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `tickets_id` int(11) NOT NULL DEFAULT 0,
  `slalevels_id` int(11) NOT NULL DEFAULT 0,
  `date` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`tickets_id`,`slalevels_id`),
  KEY `tickets_id` (`tickets_id`),
  KEY `slalevels_id` (`slalevels_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_slalevels_tickets`
--


--
-- Table structure for table `glpi_slas`
--

CREATE TABLE `glpi_slas` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 0,
  `type` int(11) NOT NULL DEFAULT 0,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `number_time` int(11) NOT NULL,
  `calendars_id` int(11) NOT NULL DEFAULT 0,
  `date_mod` timestamp NULL DEFAULT NULL,
  `definition_time` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `end_of_working_day` tinyint(1) NOT NULL DEFAULT 0,
  `date_creation` timestamp NULL DEFAULT NULL,
  `slms_id` int(11) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`),
  KEY `calendars_id` (`calendars_id`),
  KEY `slms_id` (`slms_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_slas`
--


--
-- Table structure for table `glpi_slms`
--

CREATE TABLE `glpi_slms` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 0,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `calendars_id` int(11) NOT NULL DEFAULT 0,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`),
  KEY `calendars_id` (`calendars_id`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_slms`
--


--
-- Table structure for table `glpi_softwarecategories`
--

CREATE TABLE `glpi_softwarecategories` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `softwarecategories_id` int(11) NOT NULL DEFAULT 0,
  `completename` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `level` int(11) NOT NULL DEFAULT 0,
  `ancestors_cache` longtext COLLATE utf8_unicode_ci DEFAULT NULL,
  `sons_cache` longtext COLLATE utf8_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `softwarecategories_id` (`softwarecategories_id`)
) ENGINE=InnoDB AUTO_INCREMENT=2 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_softwarecategories`
--

INSERT INTO `glpi_softwarecategories` VALUES (1,'FUSION',NULL,0,'FUSION',1,NULL,'{\"1\":1}');

--
-- Table structure for table `glpi_softwarelicenses`
--

CREATE TABLE `glpi_softwarelicenses` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `softwares_id` int(11) NOT NULL DEFAULT 0,
  `softwarelicenses_id` int(11) NOT NULL DEFAULT 0,
  `completename` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `level` int(11) NOT NULL DEFAULT 0,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 0,
  `number` int(11) NOT NULL DEFAULT 0,
  `softwarelicensetypes_id` int(11) NOT NULL DEFAULT 0,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `serial` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `otherserial` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `softwareversions_id_buy` int(11) NOT NULL DEFAULT 0,
  `softwareversions_id_use` int(11) NOT NULL DEFAULT 0,
  `expire` date DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `is_valid` tinyint(1) NOT NULL DEFAULT 1,
  `date_creation` timestamp NULL DEFAULT NULL,
  `is_deleted` tinyint(1) NOT NULL DEFAULT 0,
  `locations_id` int(11) NOT NULL DEFAULT 0,
  `users_id_tech` int(11) NOT NULL DEFAULT 0,
  `users_id` int(11) NOT NULL DEFAULT 0,
  `groups_id_tech` int(11) NOT NULL DEFAULT 0,
  `groups_id` int(11) NOT NULL DEFAULT 0,
  `is_helpdesk_visible` tinyint(1) NOT NULL DEFAULT 0,
  `is_template` tinyint(1) NOT NULL DEFAULT 0,
  `template_name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `states_id` int(11) NOT NULL DEFAULT 0,
  `manufacturers_id` int(11) NOT NULL DEFAULT 0,
  `contact` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `contact_num` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `allow_overquota` tinyint(1) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `is_template` (`is_template`),
  KEY `serial` (`serial`),
  KEY `otherserial` (`otherserial`),
  KEY `expire` (`expire`),
  KEY `softwareversions_id_buy` (`softwareversions_id_buy`),
  KEY `entities_id` (`entities_id`),
  KEY `softwarelicensetypes_id` (`softwarelicensetypes_id`),
  KEY `softwareversions_id_use` (`softwareversions_id_use`),
  KEY `date_mod` (`date_mod`),
  KEY `softwares_id_expire_number` (`softwares_id`,`expire`,`number`),
  KEY `locations_id` (`locations_id`),
  KEY `users_id_tech` (`users_id_tech`),
  KEY `users_id` (`users_id`),
  KEY `groups_id_tech` (`groups_id_tech`),
  KEY `groups_id` (`groups_id`),
  KEY `is_helpdesk_visible` (`is_helpdesk_visible`),
  KEY `is_deleted` (`is_deleted`),
  KEY `date_creation` (`date_creation`),
  KEY `manufacturers_id` (`manufacturers_id`),
  KEY `states_id` (`states_id`),
  KEY `allow_overquota` (`allow_overquota`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_softwarelicenses`
--


--
-- Table structure for table `glpi_softwarelicensetypes`
--

CREATE TABLE `glpi_softwarelicensetypes` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  `softwarelicensetypes_id` int(11) NOT NULL DEFAULT 0,
  `level` int(11) NOT NULL DEFAULT 0,
  `ancestors_cache` longtext COLLATE utf8_unicode_ci DEFAULT NULL,
  `sons_cache` longtext COLLATE utf8_unicode_ci DEFAULT NULL,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 0,
  `completename` text COLLATE utf8_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`),
  KEY `softwarelicensetypes_id` (`softwarelicensetypes_id`)
) ENGINE=InnoDB AUTO_INCREMENT=2 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_softwarelicensetypes`
--

INSERT INTO `glpi_softwarelicensetypes` VALUES (1,'OEM',NULL,NULL,NULL,0,0,NULL,NULL,0,1,'OEM');

--
-- Table structure for table `glpi_softwares`
--

CREATE TABLE `glpi_softwares` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 0,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `locations_id` int(11) NOT NULL DEFAULT 0,
  `users_id_tech` int(11) NOT NULL DEFAULT 0,
  `groups_id_tech` int(11) NOT NULL DEFAULT 0,
  `is_update` tinyint(1) NOT NULL DEFAULT 0,
  `softwares_id` int(11) NOT NULL DEFAULT 0,
  `manufacturers_id` int(11) NOT NULL DEFAULT 0,
  `is_deleted` tinyint(1) NOT NULL DEFAULT 0,
  `is_template` tinyint(1) NOT NULL DEFAULT 0,
  `template_name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `users_id` int(11) NOT NULL DEFAULT 0,
  `groups_id` int(11) NOT NULL DEFAULT 0,
  `ticket_tco` decimal(20,4) DEFAULT 0.0000,
  `is_helpdesk_visible` tinyint(1) NOT NULL DEFAULT 1,
  `softwarecategories_id` int(11) NOT NULL DEFAULT 0,
  `is_valid` tinyint(1) NOT NULL DEFAULT 1,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `date_mod` (`date_mod`),
  KEY `name` (`name`),
  KEY `is_template` (`is_template`),
  KEY `is_update` (`is_update`),
  KEY `softwarecategories_id` (`softwarecategories_id`),
  KEY `entities_id` (`entities_id`),
  KEY `manufacturers_id` (`manufacturers_id`),
  KEY `groups_id` (`groups_id`),
  KEY `users_id` (`users_id`),
  KEY `locations_id` (`locations_id`),
  KEY `users_id_tech` (`users_id_tech`),
  KEY `softwares_id` (`softwares_id`),
  KEY `is_deleted` (`is_deleted`),
  KEY `is_helpdesk_visible` (`is_helpdesk_visible`),
  KEY `groups_id_tech` (`groups_id_tech`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB AUTO_INCREMENT=2 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_softwares`
--

INSERT INTO `glpi_softwares` VALUES (1,1,0,'GHOSP','',4,6,0,0,0,8,0,0,NULL,'2021-07-16 14:01:51',6,0,0.0000,1,0,1,'2021-07-16 14:01:51');

--
-- Table structure for table `glpi_softwareversions`
--

CREATE TABLE `glpi_softwareversions` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 0,
  `softwares_id` int(11) NOT NULL DEFAULT 0,
  `states_id` int(11) NOT NULL DEFAULT 0,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `operatingsystems_id` int(11) NOT NULL DEFAULT 0,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `softwares_id` (`softwares_id`),
  KEY `states_id` (`states_id`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`),
  KEY `operatingsystems_id` (`operatingsystems_id`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_softwareversions`
--


--
-- Table structure for table `glpi_solutiontemplates`
--

CREATE TABLE `glpi_solutiontemplates` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 0,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `content` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `solutiontypes_id` int(11) NOT NULL DEFAULT 0,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `is_recursive` (`is_recursive`),
  KEY `solutiontypes_id` (`solutiontypes_id`),
  KEY `entities_id` (`entities_id`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_solutiontemplates`
--


--
-- Table structure for table `glpi_solutiontypes`
--

CREATE TABLE `glpi_solutiontypes` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 1,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_solutiontypes`
--


--
-- Table structure for table `glpi_ssovariables`
--

CREATE TABLE `glpi_ssovariables` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci NOT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB AUTO_INCREMENT=7 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_ssovariables`
--

INSERT INTO `glpi_ssovariables` VALUES (1,'HTTP_AUTH_USER','',NULL,NULL),(2,'REMOTE_USER','',NULL,NULL),(3,'PHP_AUTH_USER','',NULL,NULL),(4,'USERNAME','',NULL,NULL),(5,'REDIRECT_REMOTE_USER','',NULL,NULL),(6,'HTTP_REMOTE_USER','',NULL,NULL);

--
-- Table structure for table `glpi_states`
--

CREATE TABLE `glpi_states` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 0,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `states_id` int(11) NOT NULL DEFAULT 0,
  `completename` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `level` int(11) NOT NULL DEFAULT 0,
  `ancestors_cache` longtext COLLATE utf8_unicode_ci DEFAULT NULL,
  `sons_cache` longtext COLLATE utf8_unicode_ci DEFAULT NULL,
  `is_visible_computer` tinyint(1) NOT NULL DEFAULT 1,
  `is_visible_monitor` tinyint(1) NOT NULL DEFAULT 1,
  `is_visible_networkequipment` tinyint(1) NOT NULL DEFAULT 1,
  `is_visible_peripheral` tinyint(1) NOT NULL DEFAULT 1,
  `is_visible_phone` tinyint(1) NOT NULL DEFAULT 1,
  `is_visible_printer` tinyint(1) NOT NULL DEFAULT 1,
  `is_visible_softwareversion` tinyint(1) NOT NULL DEFAULT 1,
  `is_visible_softwarelicense` tinyint(1) NOT NULL DEFAULT 1,
  `is_visible_line` tinyint(1) NOT NULL DEFAULT 1,
  `is_visible_certificate` tinyint(1) NOT NULL DEFAULT 1,
  `is_visible_rack` tinyint(1) NOT NULL DEFAULT 1,
  `is_visible_passivedcequipment` tinyint(1) NOT NULL DEFAULT 1,
  `is_visible_enclosure` tinyint(1) NOT NULL DEFAULT 1,
  `is_visible_pdu` tinyint(1) NOT NULL DEFAULT 1,
  `is_visible_cluster` tinyint(1) NOT NULL DEFAULT 1,
  `is_visible_contract` tinyint(1) NOT NULL DEFAULT 1,
  `is_visible_appliance` tinyint(1) NOT NULL DEFAULT 1,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`states_id`,`name`),
  KEY `name` (`name`),
  KEY `is_visible_computer` (`is_visible_computer`),
  KEY `is_visible_monitor` (`is_visible_monitor`),
  KEY `is_visible_networkequipment` (`is_visible_networkequipment`),
  KEY `is_visible_peripheral` (`is_visible_peripheral`),
  KEY `is_visible_phone` (`is_visible_phone`),
  KEY `is_visible_printer` (`is_visible_printer`),
  KEY `is_visible_softwareversion` (`is_visible_softwareversion`),
  KEY `is_visible_softwarelicense` (`is_visible_softwarelicense`),
  KEY `is_visible_line` (`is_visible_line`),
  KEY `is_visible_certificate` (`is_visible_certificate`),
  KEY `is_visible_rack` (`is_visible_rack`),
  KEY `is_visible_passivedcequipment` (`is_visible_passivedcequipment`),
  KEY `is_visible_enclosure` (`is_visible_enclosure`),
  KEY `is_visible_pdu` (`is_visible_pdu`),
  KEY `is_visible_cluster` (`is_visible_cluster`),
  KEY `is_visible_contract` (`is_visible_contract`),
  KEY `is_visible_appliance` (`is_visible_appliance`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB AUTO_INCREMENT=2 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_states`
--

INSERT INTO `glpi_states` VALUES (1,'Em uso',1,0,'',0,'Em uso',1,'[]','{\"1\":1}',1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,'2021-07-14 18:11:35','2021-07-14 18:11:35');

--
-- Table structure for table `glpi_suppliers`
--

CREATE TABLE `glpi_suppliers` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 0,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `suppliertypes_id` int(11) NOT NULL DEFAULT 0,
  `address` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `postcode` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `town` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `state` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `country` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `website` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `phonenumber` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `is_deleted` tinyint(1) NOT NULL DEFAULT 0,
  `fax` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `email` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  `is_active` tinyint(1) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `entities_id` (`entities_id`),
  KEY `suppliertypes_id` (`suppliertypes_id`),
  KEY `is_deleted` (`is_deleted`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`),
  KEY `is_active` (`is_active`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_suppliers`
--


--
-- Table structure for table `glpi_suppliers_tickets`
--

CREATE TABLE `glpi_suppliers_tickets` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `tickets_id` int(11) NOT NULL DEFAULT 0,
  `suppliers_id` int(11) NOT NULL DEFAULT 0,
  `type` int(11) NOT NULL DEFAULT 1,
  `use_notification` tinyint(1) NOT NULL DEFAULT 1,
  `alternative_email` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`tickets_id`,`type`,`suppliers_id`),
  KEY `group` (`suppliers_id`,`type`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_suppliers_tickets`
--


--
-- Table structure for table `glpi_suppliertypes`
--

CREATE TABLE `glpi_suppliertypes` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_suppliertypes`
--


--
-- Table structure for table `glpi_taskcategories`
--

CREATE TABLE `glpi_taskcategories` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 0,
  `taskcategories_id` int(11) NOT NULL DEFAULT 0,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `completename` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `level` int(11) NOT NULL DEFAULT 0,
  `ancestors_cache` longtext COLLATE utf8_unicode_ci DEFAULT NULL,
  `sons_cache` longtext COLLATE utf8_unicode_ci DEFAULT NULL,
  `is_active` tinyint(1) NOT NULL DEFAULT 1,
  `is_helpdeskvisible` tinyint(1) NOT NULL DEFAULT 1,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  `knowbaseitemcategories_id` int(11) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `taskcategories_id` (`taskcategories_id`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`),
  KEY `is_active` (`is_active`),
  KEY `is_helpdeskvisible` (`is_helpdeskvisible`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`),
  KEY `knowbaseitemcategories_id` (`knowbaseitemcategories_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_taskcategories`
--


--
-- Table structure for table `glpi_tasktemplates`
--

CREATE TABLE `glpi_tasktemplates` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 0,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `content` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `taskcategories_id` int(11) NOT NULL DEFAULT 0,
  `actiontime` int(11) NOT NULL DEFAULT 0,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  `state` int(11) NOT NULL DEFAULT 0,
  `is_private` tinyint(1) NOT NULL DEFAULT 0,
  `users_id_tech` int(11) NOT NULL DEFAULT 0,
  `groups_id_tech` int(11) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `is_recursive` (`is_recursive`),
  KEY `taskcategories_id` (`taskcategories_id`),
  KEY `entities_id` (`entities_id`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`),
  KEY `is_private` (`is_private`),
  KEY `users_id_tech` (`users_id_tech`),
  KEY `groups_id_tech` (`groups_id_tech`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_tasktemplates`
--


--
-- Table structure for table `glpi_ticketcosts`
--

CREATE TABLE `glpi_ticketcosts` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `tickets_id` int(11) NOT NULL DEFAULT 0,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `begin_date` date DEFAULT NULL,
  `end_date` date DEFAULT NULL,
  `actiontime` int(11) NOT NULL DEFAULT 0,
  `cost_time` decimal(20,4) NOT NULL DEFAULT 0.0000,
  `cost_fixed` decimal(20,4) NOT NULL DEFAULT 0.0000,
  `cost_material` decimal(20,4) NOT NULL DEFAULT 0.0000,
  `budgets_id` int(11) NOT NULL DEFAULT 0,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `tickets_id` (`tickets_id`),
  KEY `begin_date` (`begin_date`),
  KEY `end_date` (`end_date`),
  KEY `entities_id` (`entities_id`),
  KEY `budgets_id` (`budgets_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_ticketcosts`
--


--
-- Table structure for table `glpi_ticketrecurrents`
--

CREATE TABLE `glpi_ticketrecurrents` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 0,
  `is_active` tinyint(1) NOT NULL DEFAULT 0,
  `tickettemplates_id` int(11) NOT NULL DEFAULT 0,
  `begin_date` timestamp NULL DEFAULT NULL,
  `periodicity` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `create_before` int(11) NOT NULL DEFAULT 0,
  `next_creation_date` timestamp NULL DEFAULT NULL,
  `calendars_id` int(11) NOT NULL DEFAULT 0,
  `end_date` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`),
  KEY `is_active` (`is_active`),
  KEY `tickettemplates_id` (`tickettemplates_id`),
  KEY `next_creation_date` (`next_creation_date`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_ticketrecurrents`
--


--
-- Table structure for table `glpi_tickets`
--

CREATE TABLE `glpi_tickets` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `date` timestamp NULL DEFAULT NULL,
  `closedate` timestamp NULL DEFAULT NULL,
  `solvedate` timestamp NULL DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `users_id_lastupdater` int(11) NOT NULL DEFAULT 0,
  `status` int(11) NOT NULL DEFAULT 1,
  `users_id_recipient` int(11) NOT NULL DEFAULT 0,
  `requesttypes_id` int(11) NOT NULL DEFAULT 0,
  `content` longtext COLLATE utf8_unicode_ci DEFAULT NULL,
  `urgency` int(11) NOT NULL DEFAULT 1,
  `impact` int(11) NOT NULL DEFAULT 1,
  `priority` int(11) NOT NULL DEFAULT 1,
  `itilcategories_id` int(11) NOT NULL DEFAULT 0,
  `type` int(11) NOT NULL DEFAULT 1,
  `global_validation` int(11) NOT NULL DEFAULT 1,
  `slas_id_ttr` int(11) NOT NULL DEFAULT 0,
  `slas_id_tto` int(11) NOT NULL DEFAULT 0,
  `slalevels_id_ttr` int(11) NOT NULL DEFAULT 0,
  `time_to_resolve` timestamp NULL DEFAULT NULL,
  `time_to_own` timestamp NULL DEFAULT NULL,
  `begin_waiting_date` timestamp NULL DEFAULT NULL,
  `sla_waiting_duration` int(11) NOT NULL DEFAULT 0,
  `ola_waiting_duration` int(11) NOT NULL DEFAULT 0,
  `olas_id_tto` int(11) NOT NULL DEFAULT 0,
  `olas_id_ttr` int(11) NOT NULL DEFAULT 0,
  `olalevels_id_ttr` int(11) NOT NULL DEFAULT 0,
  `ola_ttr_begin_date` timestamp NULL DEFAULT NULL,
  `internal_time_to_resolve` timestamp NULL DEFAULT NULL,
  `internal_time_to_own` timestamp NULL DEFAULT NULL,
  `waiting_duration` int(11) NOT NULL DEFAULT 0,
  `close_delay_stat` int(11) NOT NULL DEFAULT 0,
  `solve_delay_stat` int(11) NOT NULL DEFAULT 0,
  `takeintoaccount_delay_stat` int(11) NOT NULL DEFAULT 0,
  `actiontime` int(11) NOT NULL DEFAULT 0,
  `is_deleted` tinyint(1) NOT NULL DEFAULT 0,
  `locations_id` int(11) NOT NULL DEFAULT 0,
  `validation_percent` int(11) NOT NULL DEFAULT 0,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `date` (`date`),
  KEY `closedate` (`closedate`),
  KEY `status` (`status`),
  KEY `priority` (`priority`),
  KEY `request_type` (`requesttypes_id`),
  KEY `date_mod` (`date_mod`),
  KEY `entities_id` (`entities_id`),
  KEY `users_id_recipient` (`users_id_recipient`),
  KEY `solvedate` (`solvedate`),
  KEY `urgency` (`urgency`),
  KEY `impact` (`impact`),
  KEY `global_validation` (`global_validation`),
  KEY `slas_id_tto` (`slas_id_tto`),
  KEY `slas_id_ttr` (`slas_id_ttr`),
  KEY `time_to_resolve` (`time_to_resolve`),
  KEY `time_to_own` (`time_to_own`),
  KEY `olas_id_tto` (`olas_id_tto`),
  KEY `olas_id_ttr` (`olas_id_ttr`),
  KEY `slalevels_id_ttr` (`slalevels_id_ttr`),
  KEY `internal_time_to_resolve` (`internal_time_to_resolve`),
  KEY `internal_time_to_own` (`internal_time_to_own`),
  KEY `users_id_lastupdater` (`users_id_lastupdater`),
  KEY `type` (`type`),
  KEY `itilcategories_id` (`itilcategories_id`),
  KEY `is_deleted` (`is_deleted`),
  KEY `name` (`name`),
  KEY `locations_id` (`locations_id`),
  KEY `date_creation` (`date_creation`),
  KEY `ola_waiting_duration` (`ola_waiting_duration`),
  KEY `olalevels_id_ttr` (`olalevels_id_ttr`)
) ENGINE=InnoDB AUTO_INCREMENT=16 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_tickets`
--

INSERT INTO `glpi_tickets` VALUES (8,0,'Impressora','2021-09-28 12:52:46','2021-09-28 16:17:06','2021-09-28 16:17:06','2021-09-29 18:46:37',7,6,0,2,'&lt;div dir=\"ltr\"&gt;Impressora não esta imprimindo creche padre armando&lt;/div&gt;',3,3,3,0,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,0,12260,12260,17,0,1,1,0,'2021-09-28 12:52:07'),(9,0,'teste','2021-10-05 20:10:37',NULL,NULL,'2021-10-05 20:08:31',7,1,0,2,'&lt;div dir=\"ltr\"&gt;abre&lt;/div&gt;',3,3,3,0,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,0,0,0,0,0,0,0,0,'2021-10-05 20:08:31'),(10,1,'Impressora não funciona','2022-09-06 12:41:02','2022-09-06 13:43:14','2022-09-06 13:06:41','2022-09-06 13:43:14',10,6,10,1,'&lt;p&gt;Impressora enroscando folhas.&lt;/p&gt;',3,3,3,9,1,1,0,0,0,NULL,NULL,'2022-09-06 13:06:41',0,0,0,0,0,NULL,NULL,NULL,0,3732,1539,1033,0,0,5,0,'2022-09-06 12:43:18'),(11,1,'Teste','2022-09-06 12:55:06',NULL,'2022-09-06 13:42:29','2022-09-06 13:42:29',6,5,10,1,'&lt;p&gt;Teste 02&lt;/p&gt;',3,3,3,8,1,1,0,0,0,NULL,NULL,'2022-09-06 13:42:29',0,0,0,0,0,NULL,NULL,NULL,0,0,2843,2843,0,0,8,0,'2022-09-06 12:55:34'),(12,1,'Impressora nao imprime','2022-09-06 13:52:22','2022-09-06 16:36:04','2022-09-06 16:35:40','2022-09-06 16:36:04',10,6,10,1,'&lt;p&gt;IMpressora manchando folhas impressas&lt;/p&gt;',4,3,4,9,2,1,0,0,0,NULL,NULL,'2022-09-06 16:35:40',0,0,0,0,0,NULL,NULL,NULL,0,9822,9798,9778,0,0,5,0,'2022-09-06 13:52:41'),(13,1,'Nao liga','2022-09-06 16:33:24',NULL,NULL,'2022-09-06 16:33:37',10,1,10,1,'&lt;p&gt;Ramal do telefone: 1012&lt;/p&gt;&lt;p&gt;Problema: Nao funciona&lt;/p&gt;',3,3,3,11,1,1,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,0,0,0,0,0,0,8,0,'2022-09-06 16:33:37'),(14,1,'Computador não liga','2022-09-06 20:27:15',NULL,NULL,'2022-09-06 23:42:14',6,1,10,1,'&lt;p&gt;ID do computador: et-01-010&lt;br /&gt;&lt;br /&gt;Problema: Computador não esta ligando&lt;/p&gt;',3,3,3,8,1,3,0,0,0,NULL,NULL,NULL,0,0,0,0,0,NULL,NULL,NULL,0,0,0,156,0,0,3,0,'2022-09-06 20:29:20'),(15,1,'Telefone','2022-09-06 20:40:57','2022-09-06 20:44:11','2022-09-06 20:43:47','2022-09-06 20:44:11',10,6,10,1,'&lt;p&gt;Ramal do telefone: 1015&lt;/p&gt;&lt;p&gt;Problema: esta mudo&lt;/p&gt;',3,3,3,11,1,1,0,0,0,NULL,NULL,'2022-09-06 20:43:47',0,0,0,0,0,NULL,NULL,NULL,0,194,170,92,0,0,7,0,'2022-09-06 20:41:24');

--
-- Table structure for table `glpi_tickets_tickets`
--

CREATE TABLE `glpi_tickets_tickets` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `tickets_id_1` int(11) NOT NULL DEFAULT 0,
  `tickets_id_2` int(11) NOT NULL DEFAULT 0,
  `link` int(11) NOT NULL DEFAULT 1,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`tickets_id_1`,`tickets_id_2`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_tickets_tickets`
--


--
-- Table structure for table `glpi_tickets_users`
--

CREATE TABLE `glpi_tickets_users` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `tickets_id` int(11) NOT NULL DEFAULT 0,
  `users_id` int(11) NOT NULL DEFAULT 0,
  `type` int(11) NOT NULL DEFAULT 1,
  `use_notification` tinyint(1) NOT NULL DEFAULT 1,
  `alternative_email` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`tickets_id`,`type`,`users_id`,`alternative_email`),
  KEY `user` (`users_id`,`type`)
) ENGINE=InnoDB AUTO_INCREMENT=22 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_tickets_users`
--

INSERT INTO `glpi_tickets_users` VALUES (12,8,0,1,1,'upasargento@gmail.com'),(13,8,0,3,1,'seti@cnsystem.com.br'),(14,9,0,1,1,'upasargento@gmail.com'),(15,9,0,3,1,'seti@cnsystem.com.br'),(16,10,10,1,1,'demenechdario@hotmail.com'),(17,11,10,1,1,'demenechdario@hotmail.com'),(18,12,10,1,1,'demenechdario@hotmail.com'),(19,13,10,1,1,'demenechdario@hotmail.com'),(20,14,10,1,1,'demenechdario@hotmail.com'),(21,15,10,1,1,'demenechdario@hotmail.com');

--
-- Table structure for table `glpi_ticketsatisfactions`
--

CREATE TABLE `glpi_ticketsatisfactions` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `tickets_id` int(11) NOT NULL DEFAULT 0,
  `type` int(11) NOT NULL DEFAULT 1,
  `date_begin` timestamp NULL DEFAULT NULL,
  `date_answered` timestamp NULL DEFAULT NULL,
  `satisfaction` int(11) DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `tickets_id` (`tickets_id`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_ticketsatisfactions`
--


--
-- Table structure for table `glpi_tickettasks`
--

CREATE TABLE `glpi_tickettasks` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `uuid` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `tickets_id` int(11) NOT NULL DEFAULT 0,
  `taskcategories_id` int(11) NOT NULL DEFAULT 0,
  `date` timestamp NULL DEFAULT NULL,
  `users_id` int(11) NOT NULL DEFAULT 0,
  `users_id_editor` int(11) NOT NULL DEFAULT 0,
  `content` longtext COLLATE utf8_unicode_ci DEFAULT NULL,
  `is_private` tinyint(1) NOT NULL DEFAULT 0,
  `actiontime` int(11) NOT NULL DEFAULT 0,
  `begin` timestamp NULL DEFAULT NULL,
  `end` timestamp NULL DEFAULT NULL,
  `state` int(11) NOT NULL DEFAULT 1,
  `users_id_tech` int(11) NOT NULL DEFAULT 0,
  `groups_id_tech` int(11) NOT NULL DEFAULT 0,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  `tasktemplates_id` int(11) NOT NULL DEFAULT 0,
  `timeline_position` tinyint(1) NOT NULL DEFAULT 0,
  `sourceitems_id` int(11) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  UNIQUE KEY `uuid` (`uuid`),
  KEY `date` (`date`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`),
  KEY `users_id` (`users_id`),
  KEY `users_id_editor` (`users_id_editor`),
  KEY `tickets_id` (`tickets_id`),
  KEY `is_private` (`is_private`),
  KEY `taskcategories_id` (`taskcategories_id`),
  KEY `state` (`state`),
  KEY `users_id_tech` (`users_id_tech`),
  KEY `groups_id_tech` (`groups_id_tech`),
  KEY `begin` (`begin`),
  KEY `end` (`end`),
  KEY `tasktemplates_id` (`tasktemplates_id`),
  KEY `sourceitems_id` (`sourceitems_id`)
) ENGINE=InnoDB AUTO_INCREMENT=3 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_tickettasks`
--

INSERT INTO `glpi_tickettasks` VALUES (2,'f1a7f886-68e3-4dce-88d4-558079f16ae9',12,0,'2022-09-06 16:35:27',11,0,'&lt;p&gt;TEste&lt;/p&gt;',0,0,NULL,NULL,1,11,0,'2022-09-06 16:35:27','2022-09-06 16:35:27',0,1,0);

--
-- Table structure for table `glpi_tickettemplatehiddenfields`
--

CREATE TABLE `glpi_tickettemplatehiddenfields` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `tickettemplates_id` int(11) NOT NULL DEFAULT 0,
  `num` int(11) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`tickettemplates_id`,`num`),
  KEY `tickettemplates_id` (`tickettemplates_id`)
) ENGINE=InnoDB AUTO_INCREMENT=121 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_tickettemplatehiddenfields`
--

INSERT INTO `glpi_tickettemplatehiddenfields` VALUES (14,3,-2),(21,3,3),(20,3,4),(17,3,5),(16,3,6),(18,3,8),(13,3,9),(120,3,10),(22,3,11),(24,3,12),(23,3,15),(8,3,18),(11,3,30),(12,3,37),(4,3,45),(3,3,52),(15,3,65),(1,3,66),(19,3,71),(7,3,155),(6,3,180),(5,3,185),(10,3,190),(9,3,191),(37,8,-2),(44,8,3),(43,8,4),(40,8,5),(39,8,6),(41,8,8),(36,8,9),(119,8,10),(45,8,11),(47,8,12),(46,8,15),(31,8,18),(34,8,30),(35,8,37),(27,8,45),(26,8,52),(38,8,65),(25,8,66),(42,8,71),(30,8,155),(29,8,180),(28,8,185),(33,8,190),(32,8,191),(60,9,-2),(67,9,3),(66,9,4),(63,9,5),(62,9,6),(64,9,8),(59,9,9),(68,9,11),(70,9,12),(69,9,15),(54,9,18),(57,9,30),(58,9,37),(50,9,45),(49,9,52),(61,9,65),(48,9,66),(65,9,71),(53,9,155),(52,9,180),(51,9,185),(56,9,190),(55,9,191),(83,10,-2),(90,10,3),(89,10,4),(86,10,5),(85,10,6),(87,10,8),(82,10,9),(117,10,10),(91,10,11),(93,10,12),(92,10,15),(77,10,18),(80,10,30),(81,10,37),(73,10,45),(72,10,52),(84,10,65),(71,10,66),(88,10,71),(76,10,155),(75,10,180),(74,10,185),(79,10,190),(78,10,191),(106,12,-2),(113,12,3),(112,12,4),(109,12,5),(108,12,6),(110,12,8),(105,12,9),(118,12,10),(114,12,11),(116,12,12),(115,12,15),(100,12,18),(103,12,30),(104,12,37),(96,12,45),(95,12,52),(107,12,65),(94,12,66),(111,12,71),(99,12,155),(98,12,180),(97,12,185),(102,12,190),(101,12,191);

--
-- Table structure for table `glpi_tickettemplatemandatoryfields`
--

CREATE TABLE `glpi_tickettemplatemandatoryfields` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `tickettemplates_id` int(11) NOT NULL DEFAULT 0,
  `num` int(11) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`tickettemplates_id`,`num`),
  KEY `tickettemplates_id` (`tickettemplates_id`)
) ENGINE=InnoDB AUTO_INCREMENT=44 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_tickettemplatemandatoryfields`
--

INSERT INTO `glpi_tickettemplatemandatoryfields` VALUES (1,1,21),(6,3,1),(4,3,7),(10,3,13),(3,3,14),(8,3,21),(7,3,83),(15,8,1),(13,8,7),(18,8,13),(12,8,14),(17,8,21),(19,8,66),(16,8,83),(23,9,1),(21,9,7),(22,9,10),(26,9,13),(20,9,14),(25,9,21),(27,9,66),(24,9,83),(31,10,1),(29,10,7),(34,10,13),(28,10,14),(33,10,21),(35,10,66),(32,10,83),(39,12,1),(37,12,7),(42,12,13),(36,12,14),(41,12,21),(40,12,83);

--
-- Table structure for table `glpi_tickettemplatepredefinedfields`
--

CREATE TABLE `glpi_tickettemplatepredefinedfields` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `tickettemplates_id` int(11) NOT NULL DEFAULT 0,
  `num` int(11) NOT NULL DEFAULT 0,
  `value` text COLLATE utf8_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `tickettemplates_id` (`tickettemplates_id`)
) ENGINE=InnoDB AUTO_INCREMENT=18 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_tickettemplatepredefinedfields`
--

INSERT INTO `glpi_tickettemplatepredefinedfields` VALUES (1,2,1,'Chamados T.I. Hospital Dr, José Athanazio'),(2,3,15,'NOW'),(3,3,4,'0'),(4,8,15,'NOW'),(5,8,4,'0'),(6,9,15,'NOW'),(7,9,4,'0'),(8,8,21,'&lt;p&gt;Selb da Impressora: &lt;br /&gt;&lt;br /&gt;Mensagem na tela: &lt;br /&gt;&lt;br /&gt;Problema:&lt;/p&gt;'),(10,10,15,'NOW'),(11,10,4,'0'),(12,10,21,'&lt;p&gt;ID do computador:&lt;br /&gt;&lt;br /&gt;Problema:&lt;/p&gt;'),(13,3,21,'&lt;p&gt;Ramal do telefone:&lt;/p&gt;&lt;p&gt;Problema:&lt;/p&gt;'),(14,12,15,'NOW'),(15,12,4,'0'),(17,12,21,'&lt;p&gt;Link da tela:&lt;/p&gt;&lt;p&gt;Modulo:&lt;/p&gt;&lt;p&gt;Relato do problema:&lt;/p&gt;');

--
-- Table structure for table `glpi_tickettemplates`
--

CREATE TABLE `glpi_tickettemplates` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 0,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `entities_id` (`entities_id`),
  KEY `is_recursive` (`is_recursive`)
) ENGINE=InnoDB AUTO_INCREMENT=13 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_tickettemplates`
--

INSERT INTO `glpi_tickettemplates` VALUES (1,'Default',0,1,NULL),(3,'Telefones',1,1,'Chamados para Telefone'),(8,'Impressoras',1,1,'Chamados da impressoras'),(10,'Computadores',1,1,'Chamado dos computadores'),(12,'G-Hosp',1,1,'Chamados para G-Hosp');

--
-- Table structure for table `glpi_ticketvalidations`
--

CREATE TABLE `glpi_ticketvalidations` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `users_id` int(11) NOT NULL DEFAULT 0,
  `tickets_id` int(11) NOT NULL DEFAULT 0,
  `users_id_validate` int(11) NOT NULL DEFAULT 0,
  `comment_submission` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment_validation` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `status` int(11) NOT NULL DEFAULT 2,
  `submission_date` timestamp NULL DEFAULT NULL,
  `validation_date` timestamp NULL DEFAULT NULL,
  `timeline_position` tinyint(1) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  KEY `entities_id` (`entities_id`),
  KEY `users_id` (`users_id`),
  KEY `users_id_validate` (`users_id_validate`),
  KEY `tickets_id` (`tickets_id`),
  KEY `submission_date` (`submission_date`),
  KEY `validation_date` (`validation_date`),
  KEY `status` (`status`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_ticketvalidations`
--


--
-- Table structure for table `glpi_transfers`
--

CREATE TABLE `glpi_transfers` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `keep_ticket` int(11) NOT NULL DEFAULT 0,
  `keep_networklink` int(11) NOT NULL DEFAULT 0,
  `keep_reservation` int(11) NOT NULL DEFAULT 0,
  `keep_history` int(11) NOT NULL DEFAULT 0,
  `keep_device` int(11) NOT NULL DEFAULT 0,
  `keep_infocom` int(11) NOT NULL DEFAULT 0,
  `keep_dc_monitor` int(11) NOT NULL DEFAULT 0,
  `clean_dc_monitor` int(11) NOT NULL DEFAULT 0,
  `keep_dc_phone` int(11) NOT NULL DEFAULT 0,
  `clean_dc_phone` int(11) NOT NULL DEFAULT 0,
  `keep_dc_peripheral` int(11) NOT NULL DEFAULT 0,
  `clean_dc_peripheral` int(11) NOT NULL DEFAULT 0,
  `keep_dc_printer` int(11) NOT NULL DEFAULT 0,
  `clean_dc_printer` int(11) NOT NULL DEFAULT 0,
  `keep_supplier` int(11) NOT NULL DEFAULT 0,
  `clean_supplier` int(11) NOT NULL DEFAULT 0,
  `keep_contact` int(11) NOT NULL DEFAULT 0,
  `clean_contact` int(11) NOT NULL DEFAULT 0,
  `keep_contract` int(11) NOT NULL DEFAULT 0,
  `clean_contract` int(11) NOT NULL DEFAULT 0,
  `keep_software` int(11) NOT NULL DEFAULT 0,
  `clean_software` int(11) NOT NULL DEFAULT 0,
  `keep_document` int(11) NOT NULL DEFAULT 0,
  `clean_document` int(11) NOT NULL DEFAULT 0,
  `keep_cartridgeitem` int(11) NOT NULL DEFAULT 0,
  `clean_cartridgeitem` int(11) NOT NULL DEFAULT 0,
  `keep_cartridge` int(11) NOT NULL DEFAULT 0,
  `keep_consumable` int(11) NOT NULL DEFAULT 0,
  `date_mod` timestamp NULL DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `keep_disk` int(11) NOT NULL DEFAULT 0,
  PRIMARY KEY (`id`),
  KEY `date_mod` (`date_mod`)
) ENGINE=InnoDB AUTO_INCREMENT=2 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_transfers`
--

INSERT INTO `glpi_transfers` VALUES (1,'complete',2,2,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,1,NULL,NULL,1);

--
-- Table structure for table `glpi_usercategories`
--

CREATE TABLE `glpi_usercategories` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB AUTO_INCREMENT=4 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_usercategories`
--

INSERT INTO `glpi_usercategories` VALUES (1,'SETI','Setor de Tecnologia de Informação','2021-07-13 12:27:40','2021-07-13 12:27:40'),(2,'Administração','','2021-07-13 12:41:04','2021-07-13 12:41:04'),(3,'Usuarios','Usuarios final','2022-09-06 12:35:57','2022-09-05 17:25:14');

--
-- Table structure for table `glpi_useremails`
--

CREATE TABLE `glpi_useremails` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `users_id` int(11) NOT NULL DEFAULT 0,
  `is_default` tinyint(1) NOT NULL DEFAULT 0,
  `is_dynamic` tinyint(1) NOT NULL DEFAULT 0,
  `email` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`users_id`,`email`),
  KEY `email` (`email`),
  KEY `is_default` (`is_default`),
  KEY `is_dynamic` (`is_dynamic`)
) ENGINE=InnoDB AUTO_INCREMENT=6 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_useremails`
--

INSERT INTO `glpi_useremails` VALUES (1,6,1,0,'dario@cnsystem.com.br'),(2,7,1,0,'eberson@cnsystem.com.br'),(3,8,1,0,'diretoria.fhja@camposnovos.sc.gov.br'),(4,10,1,0,'demenechdario@hotmail.com'),(5,11,1,0,'demenechdario@gmail.com');

--
-- Table structure for table `glpi_usertitles`
--

CREATE TABLE `glpi_usertitles` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB AUTO_INCREMENT=2 DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_usertitles`
--

INSERT INTO `glpi_usertitles` VALUES (1,'TI','Tecnico Informatica','2021-07-13 12:30:55','2021-07-13 12:30:55');

--
-- Table structure for table `glpi_virtualmachinestates`
--

CREATE TABLE `glpi_virtualmachinestates` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
  `comment` text COLLATE utf8_unicode_ci NOT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_virtualmachinestates`
--


--
-- Table structure for table `glpi_virtualmachinesystems`
--

CREATE TABLE `glpi_virtualmachinesystems` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
  `comment` text COLLATE utf8_unicode_ci NOT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_virtualmachinesystems`
--


--
-- Table structure for table `glpi_virtualmachinetypes`
--

CREATE TABLE `glpi_virtualmachinetypes` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `name` varchar(255) COLLATE utf8_unicode_ci NOT NULL DEFAULT '',
  `comment` text COLLATE utf8_unicode_ci NOT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_virtualmachinetypes`
--


--
-- Table structure for table `glpi_vlans`
--

CREATE TABLE `glpi_vlans` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 0,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `tag` int(11) NOT NULL DEFAULT 0,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `name` (`name`),
  KEY `entities_id` (`entities_id`),
  KEY `tag` (`tag`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_vlans`
--


--
-- Table structure for table `glpi_vobjects`
--

CREATE TABLE `glpi_vobjects` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `itemtype` varchar(100) COLLATE utf8_unicode_ci DEFAULT NULL,
  `items_id` int(11) NOT NULL DEFAULT 0,
  `data` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  UNIQUE KEY `unicity` (`itemtype`,`items_id`),
  KEY `item` (`itemtype`,`items_id`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_vobjects`
--


--
-- Table structure for table `glpi_wifinetworks`
--

CREATE TABLE `glpi_wifinetworks` (
  `id` int(11) NOT NULL AUTO_INCREMENT,
  `entities_id` int(11) NOT NULL DEFAULT 0,
  `is_recursive` tinyint(1) NOT NULL DEFAULT 0,
  `name` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `essid` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL,
  `mode` varchar(255) COLLATE utf8_unicode_ci DEFAULT NULL COMMENT 'ad-hoc, access_point',
  `comment` text COLLATE utf8_unicode_ci DEFAULT NULL,
  `date_mod` timestamp NULL DEFAULT NULL,
  `date_creation` timestamp NULL DEFAULT NULL,
  PRIMARY KEY (`id`),
  KEY `entities_id` (`entities_id`),
  KEY `essid` (`essid`),
  KEY `name` (`name`),
  KEY `date_mod` (`date_mod`),
  KEY `date_creation` (`date_creation`)
) ENGINE=InnoDB DEFAULT CHARSET=utf8 COLLATE=utf8_unicode_ci;

--
-- Dumping data for table `glpi_wifinetworks`
--



